Content not available. This type of content is not currently compatible in your device. To play, try again using an Apple device.

1. See if the LG TV system software is up-to-date. If updates are available, then please install.
2. Try a cold restart of the TV, so that the system software refreshes all processes.
3. See if apps are configured to update automatically. Else update the Apple TV app manually, if available.
4. Else try to delete and reinstall the Apple TV app.

If the issue persists after that, then contact the Apple Support staff.

I am having the same issue! On a movie that we watched yesterday and just need to watch the last 15 minutes.

LG web os tv.

i purchased Goodfella (remastered) on the Apple TV app.

Not bonus content.

Using App. Not using Airplay.

thanks!!!

I should say all apple support could offer was a refund.

On what device and model are you trying to watch this?

What title from what content provider are you trying to watch?

Could this be about bonus content for iTunes Store movie content?

Are you playing from the app on the device, or streaming to it using AirPlay perhaps?

Same questions for you:

On what device and model are you trying to watch this?

What title from what content provider are you trying to watch?

Could this be about bonus content for iTunes Store movie content?

Are you playing from the app on the device, or streaming to it using AirPlay perhaps?

Urquhart1244

unfortunately, checking for updates and all that it’s not gonna work. There’s a bigger problem here I’m having the same issue when it comes to my Chromecast with Google TV that’s fully updated. Try to watch insidious the red door nope but insidious chapter 3 works so it’s not a oh W. needing to be update issue

We have 2 years old Samsung 4K Frame TV. For 2 years we haven't had any issues when renting Apple TV+ movies until yesterday. We rented The Zone of Interest and can't play it on the TV "content not available" message appears. Our TV and apps are all updated and nothing has changed since the last time we watched Apple TV+ movie. Please advise, this is very frustrating!! As the movie expires in 33 hours we aren't paying for it. Thanks!

Same issue here: just purchased Godzilla x Kong, I get this message whilst trying to play on my LG C9 oled via web os. No issues with any other films or content. Just appeared today. Have requested a refund and bought on Amazon prime instead.

Please contact the Apple Support staff for time sensitive assistance.