Can’t download Apple Fitness on iPad Pro 5th gen

Alcreate wrote:

You need an Apple Watch, according to the customer service team. It doesn’t make sense if you’re only using it for the videos.

You don't need an Apple Watch. That requirement was removed in iOS 14.3. You can download the fitness app to an iPad directly as long as it correctly updated to iOS 14.3 or later.

click here ➜ Devices you can use with Apple Fitness+ - Apple Support

I currently have the same issue.

The email says nothing about needing an Apple Watch or iPhone.

You can use Apple Fitness+ on you iPad, check If your iPad is eligible for Apple Fitness+, see -> Devices you can use with Apple Fitness+

Devices you can use with Apple Fitness+ – Apple Support (UK)

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iPad 

Apple Fitness+ is available in the App Store for the following iPad models that have been updated to the latest version of iPadOS:

• iPad Pro
• iPad (5th generation or later)
• iPad mini 4 or later
• iPad Air (3rd generation or later)
• iPad Air 2

So, see -> How to subscribe to Apple Fitness+ - Apple Support

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How to subscribe to Apple Fitness+ on your iPad

To subscribe to Apple Fitness+ on your iPad, you need to be signed in with the same Apple ID that's signed in on your iPhone.

1. Download the Fitness app from the App Store.*
2. Open the Fitness app.
3. Tap Get Started.
4. Tap the trial offer (one trial per person or family).
5. Sign in with your Apple ID and password. Forgot your Apple ID?
6. Verify your billing information and add a valid payment method.
7. Tap Subscribe.

What iOS version is your iPad running exactly? You say you tried to update to iOS 17.0.1, does that mean you were unsuccessful?

https://apps.apple.com/us/app/fitness/id1208224953

There is no issue for Apple to fix. I can download the app fine on my iPad. Must be something specifically with your setup which Apple has no way of knowing, let alone fixing.

Following, I am having the same exact problem on the IPad Pro 10.9 inch gen 2. I’m wondering if you need a compatible iPhone to use in conjunction with the iPad Pro ? Does anyone know ?

Hiya when I had this problem it turned out it wouldn’t download as I didn’t have a payment card associated with my Apple ID for app purchases.

once I set up a card it allowed me to download no problem.

Get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service