How to enable Tracking on Apple ID despite age?

I have the same issue, my birthdate meets the requirements for ad tracking but I cannot enable it. My apple ID Is not managed by an education or business institution, and is not managed and uses a configuration profile that limits tracking, and it was not created within the last 3 days.

Same issue here. It changed the setting by itself and I can’t change it back. I updated to newest IOS; I signed out of iCloud and signed back in and nothing.

I am in same boat, just happened tonight,

This also happened to me, overnight, birth date is correct, etc. on my iPad, not on my iPhone. I assume that this is an Apple glitch.

I just noticed this issue today. I updated my iOS, updated my birthday both on website and in settings, reset my iPhone, signed out and back in. You name it, I’ve tried it. My Apple ID has to be about 10 years old and i am 32 years old. I can’t gain points on fetch playing games and other issues because my tracking is completely turned off. I sent a message to support so maybe if they are flooded with other complaints they’ll look into it!!! Very frustrating!!!

Yes this happened to me today. I’m over 18, my Apple ID is not managed by an education or business institution, my device is not managed using a configuration profile that limits tracking, and it was not created in the last 3 days. Please help!

It happened to mine too! Spent 20 minutes on the phone with apple support and we got it to come back on but then of course a minute after we hung up it shut off again. Hope they get it figured out soon

I use fetch too! That was how I realized it wasn’t working! So frustrating!

AFTER READING THE SAME DILEMMA FROM MOST OF YOU THAT I TOO WAS EXPERIENCING I EMAILED FETCH. HERE ARE THE STEPS TO TAKE TO GET BACK TO PLAYING FOR POINTS

1. GO TO SETTINGS. TAP YOUR APPLE ID AT THE TOP OF THE SCREEN
2. SELECT " MEDIA AND PURCHASES". AND SIGN OUT
3. OPEN FETCH PLAY IN THE APP. THIS SOLVED MY PROBLEM I HOPE THIS HELPS ALL OF YOU

Add me to the list too. My apple ID is very old, I am definitely over the age of 18 and my birthday is in my profile correctly, my profile is not managed by my company, but I cannot enable tracking. it was working a few days ago but boom now it is broken. Apple fix your broken IOS update.

I am having this same issue. It worked last night and today i can not turn it on. I need it for surveys that I do. I checked my personal info with apple and my birthdate is in there and CORRECT. This is a personal phone and not managed by anyone else. But oddly i did find that if i signed out of my id on my phone I was able to turn on tacking. But once i signed back in i was not able to. PLEASE FIX THIS

I’m not able to turn tracking on or off. My birthday is correct. I updated my iPhone took my phone to Apple & they couldn’t figure it out either today. I shut it down & even reset everything still no good! So what else is there to do to fix the problem

My sister is having the same problem. She can't access the tracking information either. her birthday is up to date and everything. I even had her log out, turn her ipad off and then turn it back on and log back in and it still didn't work. Why can't they figure out what is wrong?

Hello finley886,

Please verify your Apple ID's birthdate is updated - Update the birth date associated with your Apple ID - Apple Support.

If you can't turn on the "Allow Apps to Request to Track" setting

In some circumstances, the "Allow Apps to Request to Track" setting can't be turned on, including: 

• For users with child accounts or who are under age 18 by birth year, signed in with their Apple ID*
• If your Apple ID is managed by an educational or business institution
• If your device is managed and uses a configuration profile that limits tracking
• If your Apple ID was created in the last 3 days

Do you fall into any of the other categories?

I wouldn't recommend having tracking on either though. This is an invasion of your privacy and apps will be able to track your activity across other companies’ apps and websites for the purposes of advertising or sharing with data brokers.