My card can’t be added on my Apple Wallet

Not working for me in Malaysia and Maybank

Card Not Added. Contact your card issuer for more information. Add Card Later.

I have tried the bank but since the cards that I am trying to add are from different banks I am inclined to think that the error is with my phone? This issue occurred when I moved everything across from an iPhone 8 to a 15.

Hello guys,

I had the same issue for months until I checked some old apple discussions about the same problem. Go to Face ID and passcode, turn passcode off( it will remove all cards from Apple Pay) and after that try add the cards that cannot be added first. It worked for me. I hope it will be a solution for all in this situation.

Have a good one!

Hello, I have the same issue with my iphone 14 pro max. I have my card on my macbook and ipad but i cant add to my iphone. I contact my bank and after long sessions they advised me to wait up to 30 days in order to try to add it again and that might works.

There multiple solutions for multiple different issues with being able to add a payment method. If you want to start a new post listing your specific issue and the error message your receiving, I’d be happy to assist.

No, I’m having the same issue with Apple blaming Chase and Chase blaming Apple….. it’s been going on long enough to be addressed by now—-especially with so many of us having the issue.

i dont know how all cards work but if your using chime make sure ur transactions are on. this may apply to other cards too. i just attempted to add my chime card to apple pay and it didnt work but it did after i turned my transactions on.

As part of the account verification process Apple shares some information such as number of attempts to add the card over a specific period of time. Apple, banks and third party verifiers (such as Visa, MasterCard and others) don’t share what that time frame is. This is to help prevent and reduce fraud.

I believe two weeks since last attempt would be sufficient, but again that can vary.

I had the same issue after all my credit cards were randomly bounced off Apple Wallet one day in early February. I was able to add back other credit cards except for one. It would not add on my husband's iphone either and even a factory reset on my phone did not solve the problem. It took many calls to Applecare and to my bank before someone at the bank figured out that it was because there were too many "tokens" on the card so an additional one could not be added. The bank deleted some tokens and instantly I was able to add the card without issue.

I just fixed my problem. I could add other credit cards except for one so not sure if it applies to your situation. It was because there were too many tokens on that particular card so when it came off Apple Wallet, it won't let me add it back on. I called the bank and they deleted some of the tokens for unused websites/retailers on my card and instantly I was able to add the card.

It does leave me to wonder if a replacement device will fix the issue since it seems to be device count problem. I'm leaning towards the fact it won't work, you just have to wait for whatever is blocking it to stop blocking it.

Hi,

So I have been having this issue with both my Apple Watch and new iPhone. My credit card had been working perfectly fine with my old phone. I have been back and forth with both the bank and apple support. I was able to aDS another card in the meantime. However, I have finally had it fixed. So I called the bank and apparently the credit card was linked to multiple what is called “tokens” which are like accounts for e.g. Apple Pay, Amazon, booking etc. and apparently there is a limit to how many a card can be linked to. So the bank unlinked some of these tokens and voilà problem solved.

I had Apple and Fidelity on a 3-way call.

1. Apple asked Fidelity to “reset the ApplePay token”.
2. Fidelity said they don’t have any active ApplePay tokens on my account to reset.
3. Apple asked if they could escalate this request to Visa.
4. Fidelity talked with Visa who said they also don’t see a token to reset.
5. Apple had to escalate to their leadership.
6. Senior Advisor got on the phone and said the only thing they can do is “reset my Wallet & ApplePay”
7. I reset all settings but with the stolen device protection on, there is a 1-hour delay. So she has to call me back. 😤

This is a 💩 show! Apple could do better for their customers to help them resolve this issue.

I’ll update if it actually gets resolved.

Have you gone through removing the card from your devices and adding the card back and using a 4 digit number for the expiration year (MM/YYYY)?

I am having the same issues. Four cards but only one will go on. I have followed all the advice I can see on here, I have contact the bank but not getting anywhere.