Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

My Bluetooth and WiFi won’t turn on

WiFi and Bluetooth won’t turn on I’ve reset network settings and still nothing

iPhone 13, iOS 17

Posted on Oct 10, 2023 9:17 PM

Reply
Question marked as Best reply

Posted on Oct 10, 2023 10:16 PM

To rule out a software issue, reset your iPhone to factory settings on your computer, which will download and install a completely new version of the latest iOS.


Set up your iPhone "as a new device", without using the latest backup, and test if you can enable Wi-Fi and Bluetooth.

If it works again, use the backup to restore your data.

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

4 replies
Question marked as Best reply

Oct 10, 2023 10:16 PM in response to Javi1196

To rule out a software issue, reset your iPhone to factory settings on your computer, which will download and install a completely new version of the latest iOS.


Set up your iPhone "as a new device", without using the latest backup, and test if you can enable Wi-Fi and Bluetooth.

If it works again, use the backup to restore your data.

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

My Bluetooth and WiFi won’t turn on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.