I have an Apple TV HD, with the old style touch screen apple remote. Recently, Paramount Plus has not been able to allow me to fast forward or rewind TV shows. In fact, the entire progress bar is now blank, with a notation saying 'live' on the left side, and 10 second rewind. This wouldn't be so bad, if the show didn't restart after I hit pause. As it is, the app is nearly unusable.
If you’re using the paramount plus app on its own (not via the Apple TV App) first see if it requires a software update, if you have auto update Apps disabled.
Force-quit the Paramount app and Restart Apple TV, then test again
see if the remote on your device works: Set up the Apple TV Remote on your iPhone or iPad - Apple Support
You can try troubleshooting the remote: If your Siri Remote or Apple TV Remote isn't working - Apple Support
Failing this, if it’s only isolated to the Paramount app you could delete the app and reinstall it.
Deleting the app and reinstalling it worked. The system is back to normal operations. Thanks.
I tried all that. I did verify that I'm set to auto-update all of my apps. I force-quit Paramount and rebooted, but it still behaves the same. There was a TVos update waiting in the wings, but it didn't seem to help. It looks like Apple updated their remote, to have a click-wheel, rather than a touch screen. I wonder if that is the issue. Maybe my remote is becoming obsolete.
I have the newer remote and it does not work for me either. If the touchscreen is obsolete, then why would they have a TV remote on your iPhone? I am still updating my Apple TV, even though I have automatic updates enabled.
I had one of those remotes and it fell and shattered. It caused my child to get their thumb cut by the broken shards of glass on the surface of the remote. This hazard or another similar issue is more likely than not to be the reason why they changed their remote design.
I will update the community if I can resolve the issue myself. I did see a lot of people have been googling “how to cancel my paramount + subscription.” I am not sure why people are canceling their subscriptions but it could be because the app doesn't work and is worthless without this issue being resolved. I will be asking Apple for a prorated refund for the time I couldn't use their paramount + app.
you’re welcome :)
Same issues here. AppleTV HD - with new style Apple TV Remote. Unable to fast forward anything in the Paramount app. NO other app is affected.
Are you watching one of the live channels?
Paramount+ includes access to live channels, showtime east and west feed, local cbs channel.
You will not be able to fast forward on those.
Paramount Plus app not allowing fast forward
