ALL music stuttering while connected to cellular data (Apple Music/Spotify)
When using Spotify or Apple Music while connected to cellular data, the songs constantly stutter and skip (like CDs used to do back in the day). I have tried EVERYTHING and nothing will fix it. It doesn’t happen while connected to WiFi.
- It was a problem with my iPhone 12 and it is also doing it with my new iPhone 15 Plus - so it’s not the device.
- It happens while streaming songs and with downloaded songs on Apple Music & Spotify. I can even turn on “offline” and it still happens, which is bizarre, unless it’s somehow still trying to communicate with a server somewhere?
- It happens regardless of the audio or playback settings (I’ve tried them all)
- It happens while connected to T-Mobile, Verizon, and Boost cellular data services - so it’s not carrier related
- I’ve tried resetting and erasing my iPhone 12 when I had it and I did the same with my iPhone 15 plus and it doesn’t help
- I did a fresh iOS install with no backup and it doesn’t help
- It has been a problem with multiple iOS versions, but I’m currently using iOS 17.4
- I have 64.82GB available on my device, so that’s not the issue
- All data saver settings are turned off, so that is not the issue
- I’ve removed unnecessary apps and stopped background processes
- Restarting the device will help for a few minutes sometimes, but it’s hit & miss
- The cellular signal is full on LTE/5G/5Guw
- It happens while listening through the iPhone speakers, Bluetooth connected to a vehicle, and through Apple Airpods
- It doesn’t matter if Apple Music or Spotify is open or running in the background
- It is not isolated to a certain city. It happens where I live now, it happened in Iowa and it happened in Arizona. It also happened during both of my moves driving from Iowa to Arizona and Arizona to Kansas.
- All apps and everything on the device is updated
Doing a Google search reveals numerous other people complaining of similar issues, although explained differently since it’s difficult to explain. Many describe it as glitching, stuttering or skipping like a CD.
There’s clearly some kind of problem and it seems from all of the replies I’ve read, no one seems to know why, nor have a fix, and Apple doesn’t acknowledge anything.
Can someone shed some light on this please before I dump Apple and switch to Android, because it’s maddening being unable to listen to music without it glitching/stuttering/cutting out constantly!
Thanks
iPhone 15 Plus, iOS 17