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Unable to download purchased album which was partially downloaded before Apple Music subscription expired

Steps to reproduce


  1. Activate Apple Music subscription
  2. Add a track in an album which does not exist in your library already to your favourites playlist.
  3. Ensure setting to download favourited music to device is enabled.
  4. Confirm music now appears in the "Favourite Songs" playlist
  5. Purchase the album of the track chosen in Step 2.
  6. Allow Apple Music subscription to expire.
  7. Try to download the album purchased in Step 5 from iTunes.


Expected Behaviour


All tracks in purchased album is available to play on my device from Apple Music.


Observed Behaviour


Most tracks in the purchased album are not downloading. The GUI simply gets stuck on "Loading Cloud Music Library". Below is a screenshot.



Note 1: toggling "Simultaneous Downloads" does not work.


Note 2: I have tried deleting the downloads from the popup window shown on the left in the image above, restarting Apple Music, and then clicking "Download All" again on the pane on the right. This did not work.


Note 3: Downloading individual tracks one at a time does not work.

MacBook Pro 14″, macOS 14.4

Posted on May 4, 2024 3:49 AM

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Unable to download purchased album which was partially downloaded before Apple Music subscription expired

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