Credit card fraud and no invoices received

You’re welcome. I hope you and your wife have a great weekend!

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Apple can’t help with this. If you suspect fraudulent charges, your wife needs to contact the fraud team at the bank that issued the credit/debit card that was used for the charges. The phone number to call is printed on the back of the card used.

You’re stating your payment method was charged illegally. If that’s what you believe to be true, it’s fraud and to protect your consumer rights you need to report it to your bank ASAP.

When your bank approves a charge, the merchant can’t decline the transaction. Apple had no reason to believe the charges were fraudulent if your bank approved them.

Fraudulent transactions are investigated by your bank and law enforcement if reported.

My suspicion is your wife’s card is compromised. The card information was compromised when either the card was physically used (magnetic stripe or chip) and then sold. The data could also have been compromised if a store she shopped at had a data breach.

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