Apple TV in Chrome not working

For the past couple of months I was able to watch Apple TV through Chrome web browser. Now I am unable to access my account or watch anything--I click around the landing page and nothing changes. My avatar used to appear in the upper right corner, but now it is gone and when I click on the account icon to try to log in, nothing changes. Coincidentally, this happens a day after I was charged for my first month of paid service after my free 3-month trial. I can still see my account and shows when I open the Apple TV app on my iPhone, so my account is there--but why can I no longer watch on a Chrome web browser?