Reset AppleID

Dear Apple Support Team,

I am writing to request urgent assistance with my wife's Apple ID, which has been deactivated due to multiple incorrect password attempts. Here are the details of our situation:

Forgotten Passcode: My wife forgot the passcode to her iPhone 13 pro max.

Apple ID Deactivation: Repeated unsuccessful attempts to enter the correct passcode led to her Apple ID being deactivated.

Recovery Attempts: We attempted to recover the account via iTunes, but it was unsuccessful. The phone now displays a message that the Apple ID is deactivated.

Forgotten Password and Security Questions: Unfortunately, my wife does not remember the password to her Apple ID or the answers to the security questions.

Incorrect Birth Date: Additionally, she realized that the birth date associated with her Apple ID was incorrectly entered as June 20, 1997, whereas her actual birth date is June 20, 1998.

Given these complications, we are unable to use the standard recovery methods to regain access to her Apple ID. We urgently need your assistance to resolve this issue and restore access to her account and device.

Could you please guide us through the next steps or provide any alternative methods for verifying her identity and regaining access to her Apple ID?

Thank you very much for your understanding and support.

Best regards,

Kramarenko

[Edited by Moderator]