Topic : Multiple Copies of Emails

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String Bass

Posts: 10
From: Toronto
Registered: Mar 8, 2008
Multiple Copies of Emails
Posted: Aug 29, 2009 10:38 AM
 

I installed Snow Leopard yesterday. When I came down this morning I discovered that all of my rogers.com email boxes had 4 copies of each email in each in box. The me.com mailbox did not have this issue. I put them all off-line when it appeared that copy number 5 was starting to download. The box to delete files on the server had ben reinstated for one of the rogers accounts, which had not been set in Leopard. I have used this computer since late May using Leopard without this problem. Any suggestions? I haven't yet called Apple or Rogers.

iMac 24 inch May 2009   Mac OS X (10.6)   Toronro  
russcus

Posts: 20
From: Portland, OR
Registered: Jun 24, 2007
Re: Multiple Copies of Emails
Posted: Aug 29, 2009 10:54 AM   in response to: String Bass
 

I am experiencing a similar issue. Two copies of each message addressed to my company Exchange account. After I open and read one copy, the extra one disappears when I attempt to open it. I have not yet found a work around. I am reluctant to trash my mail prefs file because that action requires that I reenter all my account information for six accounts. Deleting the mail caches and rebuilding them did not remedy the problem.

MacBook Pro Late 2008   Mac OS X (10.6)    
A A P L


Posts: 11,865
From: Pasadena via Butte
Registered: Sep 19, 2001
Re: Multiple Copies of Emails
Posted: Aug 29, 2009 10:56 AM   in response to: russcus
 

I had this problem once during testing, and filed a bug report on it.
Have not been able to reproduce since.
Do you also use Entourage?
I believe mine occurred when I had both running during testing.

 MBP  Mac Pro  Touch  3G iPhone    Mac OS X (10.6)    AAA™   
russcus

Posts: 20
From: Portland, OR
Registered: Jun 24, 2007
Re: Multiple Copies of Emails
Posted: Aug 29, 2009 1:13 PM   in response to: A A P L
 

No, not using Entourage.

MacBook Pro Late 2008   Mac OS X (10.5.6)    
A A P L


Posts: 11,865
From: Pasadena via Butte
Registered: Sep 19, 2001
Re: Multiple Copies of Emails
Posted: Aug 29, 2009 1:16 PM   in response to: russcus
 

That was the one thing I thought might have triggered it.
So, it's either Mail or the EXCH SERVER.
Hard to say as I only saw this once.

Scott

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klrogers

Posts: 1
From: Nashville TN
Registered: Aug 30, 2009
Re: Multiple Copies of Emails
Posted: Aug 30, 2009 5:37 AM   in response to: String Bass
 

I am getting two copies of every email as well, but it is also going back at a certain point in the day and re-downloading two copies of EVERY email since 8/23. So this morning I wake to fine that instead of the 5 new emails I would have in my box, there are 262. Two copies of every email since 8/23, even the one's I've deleted. VERY frustrating!! I am not on an exchange server, just regular pop3 email accounts.

MacBook Pro   Mac OS X (10.6)    
funkyphant0m

Posts: 1
Registered: Aug 30, 2009
Re: Multiple Copies of Emails
Posted: Aug 30, 2009 7:22 AM   in response to: String Bass
 

Same here, and this has never happened to me in the 10 years with my service provider. No exchange, just regular POP acct. Only has happened once so far - I left for 10 mins and came back to 233 emails. Just sorted by unread and deleted.

MBP uni-17   Mac OS X (10.6)    
2020hindsight

Posts: 11
From: UK in my heart, Dubai currently.
Registered: Aug 28, 2009
Re: Multiple Copies of Emails
Posted: Aug 30, 2009 7:24 AM   in response to: String Bass
 

I had this once just after installing. I don't use Exchange or Entourage, just Mail. I deleted the duplicates and it hasn't happened since.

MacBook Pro   Mac OS X (10.6)    
Resn8tor


Posts: 234
Registered: Jun 12, 2007
Re: Multiple Copies of Emails
Posted: Aug 30, 2009 8:46 PM   in response to: 2020hindsight
 

I'm seeing this as well. Duplicates were downloaded and I deleted them. Later they were all downloaded again, so I'm currently at three copies of all emails since installing SL. Straight POP account.

I did notice that remove from server after downloading was checked and set to one week. I don't recall what the previous setting was, so I've set it to immediate to see if that makes any difference.

SR MBP 2.4 4GB, Fusion: XP Pro   Mac OS X (10.6)   Samsung 226BW, Wired aluminum keyboard, FW800: G-Drive 250, MyBook Pro 500  
Barry Karlin


Posts: 16
Registered: Apr 6, 2002
Re: Multiple Copies of Emails
Posted: Aug 30, 2009 9:06 PM   in response to: String Bass
 

I also received 2 copies of emails when I trashed the prefs and reentered my iSP info but at least my email prob is fixed.

Barry

macbook pro   Mac OS X (10.5.6)    
Ernie Stamper


Posts: 15,148
Registered: Sep 30, 2001
Re: Multiple Copies of Emails
Posted: Aug 31, 2009 6:22 AM   in response to: String Bass
 

Those having this problem, please use the Finder to open Home/Library/Mail and locate the file named MessageUidsAlreadyDownloaded3. Use Get Info to see when this file was last updated -- should be after the last time new messages were downloaded?

Quitting Mail and removing this file, and then relaunching Mail will result in a freshening of the file, if it has become corrupted, but will once more download everything still on the server. But hopefully for the last time.

Ernie

Mac Pro 8 Core, iBook, and QS G4 867   Mac OS X (10.6)   10.5.8, 10.4.11, Aperture 2, FCS3  
Peter Monahan


Posts: 116
Registered: Aug 1, 2005
Re: Multiple Copies of Emails
Posted: Aug 31, 2009 6:48 AM   in response to: String Bass
 

For those who are experiencing this problem I have a couple of questions.

1. Are these POP mail accounts ?
2. Do you have more than one computer checking the same POP account and leaving copies on the server ?

Thanks

Peter

     
russcus

Posts: 20
From: Portland, OR
Registered: Jun 24, 2007
Re: Multiple Copies of Emails
Posted: Aug 31, 2009 8:13 AM   in response to: Peter Monahan
 

In my case, it is an Exchange account and iPhone is accessing it along with the computer.

MacBook Pro Late 2008   Mac OS X (10.5.6)    
russcus

Posts: 20
From: Portland, OR
Registered: Jun 24, 2007
Re: Multiple Copies of Emails
Posted: Aug 31, 2009 8:24 AM   in response to: Ernie Stamper
 

I deleted the MessageUidsAlreadyDownloaded3 file as Ernie suggested. It's last-modified date was way back in May 2009. I have to wait for new mail in my Exchange account to see if I am still receiving duplicates. I will edit this message afterward.

MacBook Pro Late 2008   Mac OS X (10.5.6)    
SKEL_73


Posts: 125
Registered: Oct 1, 2000
Re: Multiple Copies of Emails
Posted: Aug 31, 2009 8:52 AM   in response to: String Bass
 

I am also having this problem - it is driving me crazy! Since upgrading to Leopard, I am having multiple messages appear in mail. I now have 3 copies of every message.....

My accounts are with custom domain servers, not with Rogers (although Rogers is my ISP it shouldn't have anything to do with retrieved messages from another server)

Macbook Pro 2.8Ghz Core 2 Duo   Mac OS X (10.5.5)