Topic : MacBook Pro Battery 'Service Battery' after Snow Upgrade

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Bullet618

Posts: 43
From: Howell, MI
Registered: Aug 11, 2007
Re: MacBook Pro Battery 'Service Battery' after Snow Upgrade
Posted: Sep 13, 2009 6:20 AM   in response to: remraf
 

Same issue here, happening on both my White MacBook and my MacBook Pro 4,1 (79 cycles). Running Leopard off of an external drive doesn't have this problem. 10.6.1 didn't fix this like I had hoped it would.

MacBook Pro 2.4, MacBook 1.6. iMac G5 1.6   Mac OS X (10.5.2)    
Robb Neumann

Posts: 25
Registered: Aug 4, 2005
Re: MacBook Pro Battery 'Service Battery' after Snow Upgrade
Posted: Sep 13, 2009 8:03 AM   in response to: blieux
 

Out of curiosity, has anyone here done a clean install of Snow Leopard and is still having these issues? I had originally intended to do a clean install, but wasn't presented with the option, and just did an update. I've been having battery issues since then, but I was curious if anyone tried an erase and install. Are you having these issues too?

     
Robert Newton1

Posts: 56
From: UK
Registered: May 27, 2005
Re: MacBook Pro Battery 'Service Battery' after Snow Upgrade
Posted: Sep 13, 2009 8:53 AM   in response to: Robb Neumann
 

Yes, I did a clean install.

MacBook Pro 2.4GHz | MacBook 2.0GHz | Mac Mini 2.0GHz   Mac OS X (10.6)   AEBS Gigabit  
Kenneth Gorelick


Posts: 826
Registered: Jun 6, 2005
Re: MacBook Pro Battery 'Service Battery' after Snow Upgrade
Posted: Sep 13, 2009 9:11 AM   in response to: Robert Newton1
 

I had the same message. I took the laptop to the Genius Bar. They ran their own tests and determined that the battery was bad. It had 288 cycles, and I was under Applecare. They replaced battery for free. How much better can one do?

MBP C2D 2.4/4GB 320 GB HD   Mac OS X (10.6)    
origamiuk

Posts: 4
Registered: Sep 12, 2009
Re: MacBook Pro Battery 'Service Battery' after Snow Upgrade
Posted: Sep 13, 2009 10:31 AM   in response to: Kenneth Gorelick
 

In the face of no other experience they probably assumed it was the battery. But mine's only done 81 cycles and others have done more than 288. The common denominator is SL....

     
Merak

Posts: 13
From: italy
Registered: Oct 18, 2007
Re: MacBook Pro Battery 'Service Battery' after Snow Upgrade
Posted: Sep 13, 2009 10:39 AM   in response to: Bullet618
 

this is very weirdo...cuz actually my battery, has a better performance on my mbp, iStatPro says battery health is 84% while yesterday it was 77%, and sometimes drops to 65%...

it's also true that, the indicator changes while using the computer..i never experienced a sudden shutdown with no warnings...today my mbp, without running heavy tasks, wi fi on, browsing, no bt, lasted for more more than 4 hours, i updated to SL, no clean install, using an external iPod nano, restored with the SL image since my mbp has a faulty SD :(

MacBook Pro 4,1 PowerMac dual 1.8ghz   Mac OS X (10.6)    
Robb Neumann

Posts: 25
Registered: Aug 4, 2005
Re: MacBook Pro Battery 'Service Battery' after Snow Upgrade
Posted: Sep 13, 2009 11:08 AM   in response to: Robert Newton1
 

Thanks for the confirmation about the clean install, Robert. I appreciate it.

     
Gevadoy

Posts: 4
From: CT
Registered: Sep 9, 2009
Re: MacBook Pro Battery 'Service Battery' after Snow Upgrade
Posted: Sep 13, 2009 11:29 AM   in response to: blieux
 

Same problem—takes forever to charge under SL, won't hold a good charge and Service Battery warning. Battery info:

Model Information:
Manufacturer: Sony
Device name: ASMB012
Pack Lot Code: 0001
PCB Lot Code: 0000
Firmware Version: 0110
Hardware Revision: 0500
Cell Revision: 0303
Charge Information:
Charge remaining (mAh): 1725
Fully charged: No
Charging: Yes
Full charge capacity (mAh): 2145
Health Information:
Cycle count: 128
Condition: Check Battery
Battery Installed: Yes
Amperage (mA): 348
Voltage (mV): 12600

Macbook Pro      

Kenneth Gorelick


Posts: 826
Registered: Jun 6, 2005
Re: MacBook Pro Battery 'Service Battery' after Snow Upgrade
Posted: Sep 13, 2009 11:50 AM   in response to: Gevadoy
 

Your low charge capacity indicates that the battery is failing. The low cycle count suggests that the battery is defective. Bring it to a genius bar. If you are under warranty, or have applecare, you will probably get a new battery.

MBP C2D 2.4/4GB 320 GB HD   Mac OS X (10.6)    
chuwright

Posts: 11
From: London - UK
Registered: Feb 7, 2008
Re: MacBook Pro Battery 'Service Battery' after Snow Upgrade
Posted: Sep 13, 2009 12:59 PM   in response to: Kenneth Gorelick
 

Under SL my charge capacity was around 3500, following rolling back charge capacity has increased to above 5000. SL is definately the culprit, as my battery and mbp are functioning as I would expect, charging correctly and discharging at around 5 hours. Would be interested to know if anyone who has replaced their battery nolonger experiences the issue.

MacBook Pro 4,1, Custom PC, iPhone 32 GB   Mac OS X (10.6)   Vista Ult 64  
rstabellini

Posts: 1
From: Parma, Italy
Registered: Sep 11, 2009
Re: MacBook Pro Battery 'Service Battery' after Snow Upgrade
Posted: Sep 13, 2009 1:20 PM   in response to: blieux
 

nothing to say. just the same problem. i've tried to run on 64bit, reset pram/nvram and smc, battery calibration. nothing has changed.
Is snow leopard the real problem? I just hope that an Apple Genius answer us soon, saying if snow leopard is the real problem and (if yes) how to fix it.

MacBook pro 4,1 15"   Mac OS X (10.6)   2,4 GHz; 4 GB RAM  
TiredofPC

Posts: 26
Registered: Oct 11, 2006
Re: MacBook Pro Battery 'Service Battery' after Snow Upgrade
Posted: Sep 13, 2009 3:57 PM   in response to: rstabellini
 

I have an MBPro still with the original battery which I have logged since it was new. I am seeing the 'service Battery' tag since installing SL but 1. it only appeared after I did my latest calibration, 2. it went away for an hour or so (but came back) 3. it will not go away permanently; 4. I am holding at ~80% after 155 cycles - my time is still in XS of 2 1/2 hr - depending upon what I run.;5. .Minibat logger. has not indicated any step change in power or charge loss - above avg condition ; 6. iBatt2 still says that my battery is 'B+' and 7. no wild fluctuations are obvious

I believe that the 'new' battery control SW in SL has a bug - it reports a problem that does not exist.

Model Information:
Manufacturer: SMP
Device name: ASMB012
Pack Lot Code: 0001
PCB Lot Code: 0000
Firmware Version: 0102
Hardware Revision: 0300
Cell Revision: 0200
Charge Information:
Charge remaining (mAh): 4327
Fully charged: Yes
Charging: No
Full charge capacity (mAh): 4327
Health Information:
Cycle count: 154
Condition: Check Battery
Battery Installed: Yes
Amperage (mA): 55
Voltage (mV): 12592

MacBook Pro (early 2006)   Mac OS X (10.5.7)   2.0 GHz Intel core Duo, 2 Gb RAM  
TiredofPC

Posts: 26
Registered: Oct 11, 2006
Re: MacBook Pro Battery 'Service Battery' after Snow Upgrade
Posted: Sep 13, 2009 4:01 PM   in response to: TiredofPC
 

Oops - tagline should read OSX 10.6.1 :)

MacBook Pro (early 2006)   Mac OS X (10.6)   2.0 GHz Intel core Duo, 2 Gb RAM  
joerabbit

Posts: 22
From: florida
Registered: Feb 5, 2009
Re: MacBook Pro Battery 'Service Battery' after Snow Upgrade
Posted: Sep 13, 2009 7:00 PM   in response to: TiredofPC
 

Anyone have their Istat temps before and after snow leopard?

My post snow leopard temps are 127 deg F

Anyone have this battery problem after buying a new battery?

I am thinking of buying a new battery to see if that actually works
If it does not, I'll return the battery and if they don't give my money back, I'll take this up with my CC

Oddly enough, nobody at the apple store nor the apple care phone center bothered to check the serial number of my battery
Nor did the "genius" even test my battery

OK - so correlations here are:
1) ASMB012
2) Snow Leopard
3) batteryupdate.bundle is missing

= bad performance / erratic battery

Model Information:
Manufacturer: Sony
Device name: ASMB012
Pack Lot Code: 0003
PCB Lot Code: 0000
Firmware Version: 102a
Hardware Revision: 0400
Cell Revision: 0303
Charge Information:
Charge remaining (mAh): 2575
Fully charged: No
Charging: No
Full charge capacity (mAh): 2945
Health Information:
Cycle count: 71
Condition: Check Battery
Battery Installed: Yes
Amperage (mA): -1791
Voltage (mV): 11835

mbp 15" C2D   Mac OS X (10.6)   .1  

joerabbit

Posts: 22
From: florida
Registered: Feb 5, 2009
Re: MacBook Pro Battery 'Service Battery' after Snow Upgrade
Posted: Sep 13, 2009 7:03 PM   in response to: joerabbit
 

PS -
also noticing my battery life indicator is jumping around
10 minutes ago it said 1:35
then says 1:37
a minute later says 1:30
few seconds later says 1:34

15in MBP C2D     10.6.1