Posts:
5
From:
Sydney, Australia
Registered:
Nov 17, 2007
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Re: keyboard problem MacBook Pro
Posted:
Nov 19, 2007 3:27 AM
in response to: Newbie-2-macs
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Has anyone gotten a straight answer out of either apple technical phone support or instore support ?
MacBook Pro
Mac OS X (10.5.1)
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Posts:
36
Registered:
Nov 17, 2007
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Re: keyboard problem MacBook Pro
Posted:
Nov 19, 2007 9:32 AM
in response to: minisparks
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any news yet?
am i blind? or does this thread not show up in the topic list?
edit:
i must be blind … found.
Message was edited by: eriatarka
MacBook Pro 15", 2.2 Ghz Core 2 duo
Mac OS X (10.5.1)
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Posts:
5
From:
Ireland
Registered:
Nov 18, 2007
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Re: keyboard problem MacBook Pro
Posted:
Nov 19, 2007 9:38 AM
in response to: belovedjs
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I'm still testing a workaround that for at least one day worked for me.
Go to /Library/Preferences/SystemConfiguration and edit com.apple.PowerManagement.plist. Find
<key>Hibernate Mode</key>
<integer>3</integer>
And change the number 3 to 0 like this:
<key>Hibernate Mode</key>
<integer>0</integer>
Note that there're 2 changes to be done, the first for AC power and the second for Battery power!.
Save and close the file. In Finder select Go -> Go to Folder and type /var/vm and remove the file "sleepimage" (The size of this file if the same of your memory amount). Restart your machine.
Hope that this can be the solution!
MacBook Pro 17" 2.4Ghz 4Gb RAM
Mac OS X (10.5.1)
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Posts:
1
From:
Hawai'i
Registered:
Nov 19, 2007
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Re: keyboard problem MacBook Pro
Posted:
Nov 19, 2007 11:44 AM
in response to: belovedjs
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I have the same problem, although mine does not appear to be related to hibernate. It just happens "whenever". Keyboard randomly goes dead for about 30 seconds and then comes back. It happens quite a lot and seems to be increasing in frequency.
Three things I've noticed which may be helpful to some:
1) The keyboard seems to stay dead until you stop using the trackpad for ~10 to 30 secs. It then comes back to life. If you keep using the trackpad, keyboard seems to stay dead.
2) The problem was getting more and more frequent for me. I rebooted, and it seemed to get better (at least for now). Perhaps this is a good way to "reset" the problem.
3) I think I have made the problem go away entirely by using my Bluetooth mouse instead of the trackpad. I have yet to see the keyboard hang when using the external mouse. For now, I have set the "ignore trackpad when mouse is present" option in System Prefs. When I see the problem "start happening" I switch to the Bluetooth mouse and use that until I reboot.
MacBook Pro 2.2GHz 4GB
Mac OS X (10.5.1)
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Posts:
36
Registered:
Nov 17, 2007
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Re: keyboard problem MacBook Pro
Posted:
Nov 19, 2007 2:47 PM
in response to: Dan Jakubiec
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For now, I have set the "ignore trackpad when mouse is present" option in System Prefs. When I see the problem "start happening" I switch to the Bluetooth mouse and use that until I reboot.
The trackpad option in my system preferences is not even showing up, it says »there is no trackpad installed« instead.
o.O
still not working. both, keyboard and trackpad. i really idon’t know what to do …
MacBook Pro 15", 2.2 Ghz Core 2 duo
Mac OS X (10.5.1)
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Posts:
36
Registered:
Nov 17, 2007
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Re: keyboard problem MacBook Pro
Posted:
Nov 19, 2007 2:51 PM
in response to: WiRaCoChA
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Save and close the file. In Finder select Go -> Go to Folder and type /var/vm and remove the file "sleepimage" (The size of this file if the same of your memory amount). Restart your machine.
what exactly is the sleepimage for?
will it be recreated the next time the machine is going into the sleepmode?
thanks for your suggestion
MacBook Pro 15", 2.2 Ghz Core 2 duo
Mac OS X (10.5.1)
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Posts:
194
Registered:
Jan 22, 2005
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Re: keyboard problem MacBook Pro
Posted:
Nov 19, 2007 3:02 PM
in response to: belovedjs
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Is this definitely a software issue? Because my keyboard is working fine. I have to admit I am somewhat wary of installing Leopard at the moment. Also, does this issue only affect the Macbook Pros, or are the regular Macbooks also affected?
Thanks
DV Guru
iMac 17" Core Duo, MBP SR 2.2Ghz
Mac OS X (10.4.10)
512 MB RAM (iMac) 2GB RAM (MBP)
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Posts:
36
Registered:
Nov 17, 2007
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Re: keyboard problem MacBook Pro
Posted:
Nov 20, 2007 1:14 AM
in response to: DV Guru
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since so many people experiencing this issue i’m willing to believe that it is software related.
though my keyboard + trackpad isn’t working even when launched form the leopard installer dvd …
it’s driving me nuts!
MacBook Pro 15", 2.2 Ghz Core 2 duo
Mac OS X (10.5.1)
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Posts:
44
From:
Amsterdam, NL
Registered:
Oct 27, 2007
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Re: keyboard problem MacBook Pro
Posted:
Nov 20, 2007 1:20 AM
in response to: eriatarka
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since so many people experiencing this issue i’m willing to believe that it is software related.
though my keyboard + trackpad isn’t working even when launched form the leopard installer dvd …
it’s driving me nuts!
I ended up in that situation too, with a non working keyboard + trackpad. That is when I brought the machine back to the shop and they diagnosed it as a hardware problem.
S.
MacBook Pro
Mac OS X (10.5)
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Posts:
36
Registered:
Nov 17, 2007
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Re: keyboard problem MacBook Pro
Posted:
Nov 20, 2007 2:35 AM
in response to: eriatarka
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If this is a hardware issue maybe it’s related to a particular manufacturing range?
mine was built between 11.06.2007 and 17.06.2007 in Shanghai, China.
Check yours here: http://www.coconut-flavour.com/coconutidentitycard/index.html
MacBook Pro 15", 2.2 Ghz Core 2 duo
Mac OS X (10.5.1)
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Posts:
91
From:
Arkansas, USA
Registered:
Jan 22, 2005
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Re: keyboard problem MacBook Pro
Posted:
Nov 20, 2007 4:53 AM
in response to: eriatarka
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Thanks, Interesting little app. Wonder what it is reading. My refurbished MBP gives a date of USA 12.11.2007 to 12.18.207. Must be when the refurbished serial number was assigned.
Macbook Pro 17" C2D 2.4GHz 160Gb @7200rpm - 2Gb Ram - 1920x1600
Mac OS X (10.5.1)
Powerbook G4 17" 1.3GHz 80Gb (10.4.11)
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Posts:
36
Registered:
Nov 17, 2007
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Re: keyboard problem MacBook Pro
Posted:
Nov 20, 2007 10:37 AM
in response to: Betty R. Beckham
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so now that this thread seems dead the last action i can take is to get my macbook to some fixing service station.
shame on apple for ignoring this issue!!!
MacBook Pro 15", 2.2 Ghz Core 2 duo
Mac OS X (10.5.1)
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Posts:
371
Registered:
Jan 24, 2007
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Re: keyboard problem MacBook Pro
Posted:
Nov 20, 2007 9:12 PM
in response to: belovedjs
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hi there all-
i am hoping that those of you who are posting to this topic that was initiated by me realize that my intermittent keyboard problem was BEFORE Leopard,
And was resolved when Apple sent me a NEW macbook pro as a replacement.
MacBook Pro 15"
Mac OS X (10.5)
ipod 5th generation, mini ipod
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Posts:
72
From:
Illinois
Registered:
Sep 29, 2007
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Re: keyboard problem MacBook Pro
Posted:
Nov 20, 2007 11:09 PM
in response to: Adthrawn
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Argh, I just joined Category 2.
Installed Leopard the day before yesterday on my until-then flawless MBP... and tonight, poof, erratic keyboard. Weirdest thing.
I don't know about the people with the hardware problem, but I suspect there will be an update for this glitch, eventually.
Oddly, as long as I keep typing and don't stop, the keyboard seems to be fine. It's taking a break to use the trackpad or mouse a bit which sends the keyboard off into lala land. Until we get a patch, I suppose I need to keep typing constantly!
Macbook Pro 15"
Mac OS X (10.4.10)
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Posts:
17
Registered:
Feb 12, 2006
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Re: keyboard problem MacBook Pro
Posted:
Nov 21, 2007 8:32 AM
in response to: belovedjs
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I am having this problem as well on the MBP i just bought. sigh TIme to call apple.
MBP 2.4, 2G, 250G
Mac OS X (10.5.1)
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