Topic : Mac unable to access www.hotmail.com and msn/adium but windows is able

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winzee

Posts: 66
Registered: Jun 5, 2006
Mac unable to access www.hotmail.com and msn/adium but windows is able
Posted: Jun 24, 2008 11:50 AM
 

Hey guys!

Just 4 hours go i am unable to access www.hotmail.com

When i enter http://www.hotmail.com into SAFARI, it ends up with this message:

http://login.live.com/?id=2

The page is unavailable or no longer exists
The page you're trying to find is either temporarily unavailable or no longer exists.

Please do one of the following:

Click your browser's Refresh button to try reconnecting to the page.
Check the spelling of the web address in your browser's address bar.
Click your browser's Back button to go back to the previous page.

When i used my Firefox (MAC), i was able to go to the page to key in my details (hotmail email address and password) and when i click ok to log in. i was brought to the page with the message above.

When i tried logging on to Adium and MSN Messenger (MAC), it says my email account does not exist or i have entered my password wrongly.

okay the funny part is, i decided to load up Parallels with windows and using internet explorer, i was able to access hotmail.com flawlessly. And i was able to use the Windows MSN Messenger.

ANy idea whats wrong? Could it be some form of virus against mac?

Thank you!!

Message was edited by: winzee

Macbook Black   Mac OS X (10.5.2)    

Andreas 


Posts: 1,100
From: UnKnown!         
Registered: Jan 22, 2004
Re: Mac unable to access www.hotmail.com and msn/adium but windows is able
Posted: Jun 24, 2008 1:09 PM   in response to: winzee
 

That doesn't sound exactly like the problems many people are currently having trying to access hotmail.com in Safari, so I can't be certain this will be your answer, but have a try with my response in

http://discussions.apple.com/thread.jspa?messageID=7328155&#7328155

G5 2.1GHz  •  Nosing around in 10.5.3  •  Serious work in 10.4.10      
TheBeni

Posts: 6
From: Kansas
Registered: Jun 24, 2008
Re: Mac unable to access www.hotmail.com and msn/adium but windows is able
Posted: Jun 24, 2008 1:19 PM   in response to: winzee
 

I am having this exact same issue. Every other website on the face of the earth seems to work fine - but no matter if i use Opera or Safari and try to goto a www.hotmail.com or login.live.com it tells me the page does not exist.

My Adium connection to MSN is also not working now either - getting the famed "Reading Error". I read their forums and found that this iss is pointed back to Apple for resolution as there was some change to how OSX handles DNS in 10.5 that is different than before.

I have reset both of the browsers and cleared all my cookies. I changed my ISP DNS servers to OpenDNS (they're better anyways) on my gateway and still no luck.

I also have VMWare Fusion running on this machine and fired up my XP virtual machine and opened IE on there - typed in www.hotmail.com and it worked just fine.

I called apple support and they were unable to tell me anything on this and even went so far as to say "you may need to do an Archive and install" - which is completely ludicrous and would waste a tremendous amount of time.

HELP!

J

24" iMac G5 3.06   Mac OS X (10.5.3)    
TheBeni

Posts: 6
From: Kansas
Registered: Jun 24, 2008
Re: Mac unable to access www.hotmail.com and msn/adium but windows is able
Posted: Jun 24, 2008 1:28 PM   in response to: TheBeni
 

FYI - I also opened a case with MSN Life Support on this....not sure it's their issue but it wont hurt to see what they say.

24" iMac G5 3.06   Mac OS X (10.5.3)    
Andreas 


Posts: 1,100
From: UnKnown!         
Registered: Jan 22, 2004
Re: Mac unable to access www.hotmail.com and msn/adium but windows is able
Posted: Jun 24, 2008 1:41 PM   in response to: TheBeni
 

You don't mention having tried my suggestion.


Andreas

G5 2.1GHz  •  Nosing around in 10.5.3  •  Serious work in 10.4.10      
TheBeni

Posts: 6
From: Kansas
Registered: Jun 24, 2008
Re: Mac unable to access www.hotmail.com and msn/adium but windows is able
Posted: Jun 24, 2008 1:45 PM   in response to: Andreas 
 

Your suggestion to goto the link and then goto the other link in that post did not work. Still getting the same error "page does not exist".

24" iMac G5 3.06, 15" MacBook Pro   Mac OS X (10.5.3)    
Charlotte Reeves

Posts: 9
From: Gold Coast, Queensland, Australia
Registered: Dec 11, 2007
Re: Mac unable to access www.hotmail.com and msn/adium but windows is able
Posted: Jun 24, 2008 3:17 PM   in response to: TheBeni
 

I am having the exact same problem, started last night.

Can't open www.hotmail.com in either Safari or Firefox, getting the error message...

The page is unavailable or no longer exists

The page you're trying to find is either temporarily unavailable or no longer exists.

Please do one of the following:

Click your browser's Refresh button to try reconnecting to the page.
Check the spelling of the web address in your browser's address bar.
Click your browser's Back button to go back to the previous page.

Can't sign into messenger using Adium, MSN Messenger for Mac or Proteus.

Can access www.hotmail.com and sign into MSN Messenger on my partner's PC which is on the same network and internet connection.

I hope there is a resolution for this very soon.

iMac 24" 2.4GB   Mac OS X (10.5.3)   4 GB RAM  
fmessina

Posts: 2
From: italy
Registered: Jun 24, 2008
Re: Mac unable to access www.hotmail.com and msn/adium but windows is able
Posted: Jun 24, 2008 3:32 PM   in response to: Charlotte Reeves
 

I have the same problem, from today.

no solution?

macbook   Mac OS X (10.5.3)    
winzee

Posts: 66
Registered: Jun 5, 2006
Re: Mac unable to access www.hotmail.com and msn/adium but windows is able
Posted: Jun 24, 2008 6:20 PM   in response to: fmessina
 

i'm seriously having this feeling that microsoft is changing some systemwide stuff and it kid of affected the mac connection to the .net passport/live account

Macbook Black   Mac OS X (10.5.2)    
TheBeni

Posts: 6
From: Kansas
Registered: Jun 24, 2008
Re: Mac unable to access www.hotmail.com and msn/adium but windows is able
Posted: Jun 24, 2008 7:13 PM   in response to: winzee
 

well, something is definitely going on - I'm just hoping it gets resolved pretty quick.

24" iMac G5 3.06, 15" MacBook Pro   Mac OS X (10.5.3)    
TheBeni

Posts: 6
From: Kansas
Registered: Jun 24, 2008
Re: Mac unable to access www.hotmail.com and msn/adium but windows is able
Posted: Jun 24, 2008 7:16 PM   in response to: TheBeni
 

Just got a response from Microsoft on my open issue regarding this:

"Thank you for writing to Windows Live Hotmail Technical Support. My name is Alvin and I am writing in response to your issue signing in to your account. I understand how important it is for you to have this matter resolved immediately.

I appreciate your effort in reporting this to us. I would like to inform you that our Product Group is aware of this and currently in the process of investigating the issue."

So - looks like they're aware of it but have no timeframe or root cause at this time.

24" iMac G5 3.06, 15" MacBook Pro   Mac OS X (10.5.3)    
Charlotte Reeves

Posts: 9
From: Gold Coast, Queensland, Australia
Registered: Dec 11, 2007
Re: Mac unable to access www.hotmail.com and msn/adium but windows is able
Posted: Jun 24, 2008 7:22 PM   in response to: TheBeni
 

Thanks for updating us!

Great - at least it means it's something they are aware of and are working on. Hopefully it won't be too long before it's resolved.

iMac 24" 2.4GB   Mac OS X (10.5.1)   4 GB RAM  
Asended

Posts: 4
From: Rome, Italy
Registered: Jun 25, 2008
Re: Mac unable to access www.hotmail.com and msn/adium but windows is able
Posted: Jun 24, 2008 10:02 PM   in response to: Charlotte Reeves
 

I've got exactly the same problem.
I just can add that Mercury Messenger works (that makes this more intriguing...).

Fabio

Macbook   Mac OS X (10.5.3)    
Asended

Posts: 4
From: Rome, Italy
Registered: Jun 25, 2008
Re: Mac unable to access www.hotmail.com and msn/adium but windows is able
Posted: Jun 25, 2008 1:34 AM   in response to: winzee
 

Now Adium seems to be working.

Macbook   Mac OS X (10.5.3)    
Frasdog

Posts: 6
From: Australia
Registered: Jun 25, 2008
Re: Mac unable to access www.hotmail.com and msn/adium but windows is able
Posted: Jun 25, 2008 2:30 AM   in response to: winzee
 

Problems here too, but Microsoft Messenger:mac is working for login and chat, just cant open emails :(

Macbook Pro 2.4Ghz   Mac OS X (10.5.3)