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Nov 10, 2009 11:35 PM
by: Roger Wilmut1
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Registered:
Jul 6, 2005
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Podcast Submission Error
Posted:
Nov 7, 2009 4:09 AM
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I've been trying to submit this feed to iTunes for a while and keep getting the same error: "We are experiencing technical difficulties. Please try again later." I know this has happened to people before, but I can't seem to work out what is wrong with my feed.
Can anyone help?
My feed is: http://feeds.feedburner.com/LearnFrenchWithAlexa/VerbConjugation
Thanks.
Powerbook G4
Mac OS X (10.4.1)
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10,197
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Sep 20, 2005
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Re: Podcast Submission Error
Posted:
Nov 7, 2009 4:35 AM
in response to: Adam Thursby
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Your feed validates in FeedValidator, and can be subscribed to manually in the 'Advanced' menu in iTunes. Several of the episodes contain zip files in the enclosures instead of mp3 files, but iTunes ignores these (as you would expect) and does show the two mp3 episodes.
I can't see any obvious fault with your feed; it's possible that you've just fallen over a glitch in the Store, and that if you leave it for a day or two you will be able to submit. Otherwise you can try taking it up with Support:
http://www.apple.com/support/itunes/store/podcast/
24 inch iMac (10.5.8), 14 inch iBook G4 (10.4.11)
20 inch G4 iMac (10.4.11), Asus 'eee' (Linux), G3 Beige desktop Mac (8.6)
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Re: Podcast Submission Error
Posted:
Nov 7, 2009 4:52 AM
in response to: Roger Wilmut1
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Ok, I'll wait a couple more days and hopefully it'll sort itself out.
Thanks Roger for helping me out on two questions in one week!
Cheers.
Powerbook G4
Mac OS X (10.4.1)
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Registered:
Nov 8, 2009
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Posts:
10,197
From:
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Registered:
Sep 20, 2005
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Re: Podcast Submission Error
Posted:
Nov 9, 2009 12:58 AM
in response to: malammar
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As far as I can see your feeds are OK: they validate in FeedValidator (which comments that there should not be any html in the 'itunes:summary' tag, but this wouldn't render the feed invalid) and can be subscribed to manually in iTunes (from the 'Advanced' menu, which doesn't involve the Store).
Someone else on this forum is complaining of the same thing; I can only guess that there is a problem at the Store end. We've seen this before, with people finding they can't submit for some days. There isn't really anything you can do except just keep trying.
24 inch iMac (10.5.8), 14 inch iBook G4 (10.4.11)
20 inch G4 iMac (10.4.11), Asus 'eee' (Linux), G3 Beige desktop Mac (8.6)
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Nov 9, 2009
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Re: Podcast Submission Error
Posted:
Nov 9, 2009 12:12 PM
in response to: Roger Wilmut1
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I am having the same trouble... I think it may be an iTunes issue
Mac OS X (10.6.1)
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Posts:
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From:
Georgia
Registered:
Nov 9, 2009
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Re: Podcast Submission Error
Posted:
Nov 10, 2009 3:21 PM
in response to: eddespaghetti
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Ok all. I've been working directly with their support personnel. Make sure the feed is all the way correct, including the recommendations section. I corrected all errors from http://www.feedvalidator.org. Once I did this and it worked just fine. Try that out. My main issue was this final recommendation:
At the top of my feed is this:
<?xml version="1.0" encoding="UTF-8"?>
Then this:
<rss xmlns:atom="http://www.w3.org/2005/Atom" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" version="2.0">
<channel>
...Then all my other tags...
Then this:
<atom:link href="http://yourwebsite.com/yourpodcast.xml" rel="self" type="application/rss+xml" />
Then all my <item> tags (including guid tags)
Then my channels:
</channel>
And last of all:
</rss>
I launched iTunes, logged into my account, then clicked on "Podcast" and clicked "Submit a Podcast", followed the directions and it worked for me!
Satellite
Windows Vista
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Posts:
10,197
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Re: Podcast Submission Error
Posted:
Nov 10, 2009 11:35 PM
in response to: vmMaker
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vmMaker's information is absolutely correct (although the 'atom' tags are irrelevant to iTunes); but in fact the OP's feed has all these things correct. I suspect that there has been a glitch in the Store's submission process (it's not the first time) which is perhaps now clearing itself. Let's hope the other feeds work now.
24 inch iMac (10.5.8), 14 inch iBook G4 (10.4.11)
20 inch G4 iMac (10.4.11), Asus 'eee' (Linux), G3 Beige desktop Mac (8.6)
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