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Last Post
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Sep 16, 2006 11:37 AM
by: Nigel Moore
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Posts:
40
Registered:
Dec 6, 2005
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Mighty Mouse Scroll ball
Posted:
Dec 7, 2005 12:21 AM
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My Mighty Mouse has stopped scrolling down the page. It scrolls up, left and right however.
Any remedy please
G5
Mac OS X (10.4.3)
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Posts:
156
Registered:
Jul 2, 2004
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Re: Mighty Mouse Scroll ball
Posted:
Dec 7, 2005 1:16 AM
in response to: JaBr
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Solved
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You and your mouse problems ;O)
Get a very slightly damp cloth (lint free, i.e. one that doesn't shed fibres everywhere) and press firmly down on the button, then roll it around for a while.
It's probably accumulated dirt.
G5 Dual 2.0 (rev.B); 1.5 GB RAM; 160/250 GB HD
Mac OS X (10.4.3)
Ati Radeon 9600 XT; Smart-UPS 1500 VA
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Posts:
15
Registered:
Feb 20, 2005
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Re: Mighty Mouse Scroll ball
Posted:
Dec 8, 2005 1:50 PM
in response to: JaBr
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I have the exact same problem. My Might Mouse (less than a month old) will scroll up, left and right, but not down. It just happened all of the sudden.
Power Mac G5 (Dual 2GHz)
Mac OS X (10.4.3)
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Posts:
15
Registered:
Feb 20, 2005
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Re: Mighty Mouse Scroll ball
Posted:
Dec 8, 2005 1:57 PM
in response to: Paul Barrick1
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I just used iKlear to clean the ball and it's working again now. Must be dust or grime from usage.
Power Mac G5 (Dual 2GHz)
Mac OS X (10.3.8)
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Posts:
83
From:
Worldwide
Registered:
Jul 3, 2004
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Re: Mighty Mouse Scroll ball
Posted:
Dec 11, 2005 11:31 AM
in response to: JaBr
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same exact problem and solved by cleaning the ball !!
again it's only in the down direction that it stopped working !!
weird thing !
G5 2x2Ghz 250 Go SATA+3Go RAM+BT+AE+9600XT
Mac OS X (10.4.3)
Apple 17" display + SE s700i + golde iPod mini
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Posts:
2
Registered:
Jun 30, 2004
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Re: Mighty Mouse Scroll ball
Posted:
Dec 21, 2005 5:14 PM
in response to: Peachy
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Ditto on the dirty mouse ball.
Have had the Mighty Mouse for a few weeks, and the "down scroll" just stopped functioning. As in other posts, the "UP," "LEFT," and "RIGHT" were unaffected.
After cleaning the pointer ball, the "DOWN" funtion has been restored
G5 DUAL 2.5GHz / 4.5GB / 250+74 Raptor/ 23HD ACD
Mac OS X (10.4.3)
Audio Engineer
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Posts:
83
From:
Worldwide
Registered:
Jul 3, 2004
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Re: Mighty Mouse Scroll ball
Posted:
Dec 23, 2005 3:16 AM
in response to: 'Gino'
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mine worked for a while and all of a sudden just stopped working !
unplugging and plugging back solved the problem until it won't scroll down again !
other directions weren't affected !
now it won't scroll down at all !!
tried to clean and it won't do anything !
will give it back to the apple tech near me !
I mean, come on Apple, i'ts only 3 months old and not working already !!
my intellimouse has 5 years old and it's still scrolling perfectly !!!
maybe they want us to buy a disposable mighty mouse !
G5 2x2Ghz 250 Go SATA+3Go RAM+BT+AE+9600XT
Mac OS X (10.4.3)
Apple 17" + SE s700i + iPod mini gold
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Posts:
50
Registered:
May 19, 2005
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Re: Mighty Mouse Scroll ball
Posted:
Dec 24, 2005 5:03 PM
in response to: JaBr
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I too had a problem and thanks to the tips on here I fixed it. Thanks to all and a happy Christmas
Philip
G5 twin 2.7gh, 2x400gig internal, 4gig ram+Powerbook G4 17 1.5GH - 2gig ram
Mac OS X (10.4.1)
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Posts:
2,439
Registered:
Nov 20, 2002
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Re: Mighty Mouse Scroll ball
Posted:
Dec 24, 2005 5:48 PM
in response to: Philip Morley1
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I suspect this is going to become a big problem for Apple in the months and years to come.
I bought a Mighty Mouse right away and knew there was going to be some problems.
Humans produce oils that keep our skins soft, there isn't any pores on our hands, so we pickup oil from other parts of our skin (like our faces) which is used to transfer the oils around a bit. (fingerprints are oil prints)
Unfortunately it collects on devices like mice and in hot tubs where it hardens and in the case of MM, on the little scroll pea and the rollers inside.
For 20 years I've cleaned mice, the one with the roller ball underneath and the rollers always got gunked up, requiring a cotton swab and rubbing alcohol or simply scrapping it off with a Xacto knife.
So what to do in your case? Take a cotton cloth with a touch of rubbing alcohol, flip the mouse over and rub the scroll pea.
Pray to Cupertino that your rollers are not gunked up because there is no way to get inside without busting the mouse open and doing permanent damage.
You can see here
http://homepage.mac.com/hogfish/PhotoAlbum2.html
If cleaning the mouse fails to work, call Apple with a warranty call and insist on a regular mouse replacement.
I don't think the scroll pea is going to last long either, there is just too much going on with it, too much wear and tear, to suspect to getting filled with dirt and grime and it's too soft.
It should be a trackpea, hard, removeable so it and the rollers and the cavity can be cleaned properly.
Time will tell, but it might be **** for Apple.
PowerMac G5 Dual 2 Ghz, 4.5 GB, 30", HK 5.1 800w SS via Toslink
Mac OS X (10.4.3)
Boot RAID O 2 74GB 10,000 RPM Raptors auto cloned to external drives
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Posts:
1,008
From:
UK
Registered:
Mar 17, 2001
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Re: Mighty Mouse Scroll ball
Posted:
Dec 31, 2005 5:11 AM
in response to: ds store
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I'm surprised there is still no official recommendation from Apple. I'm on my second Mighty Mouse so far, and this one has required cleaning several times, but I'm just waiting for the day when like my 1st one, cleaning no longer cures it...
Ah, just found article 302417, however this didn't work with my first Mighty Mouse, and I'm sure that this hit and miss recommendation isn't going to keep working indefinitely.
PowerMac G5 Dual 2.3Ghz whiner
Mac OS X (10.4.3)
1.5GB RAM, GeForce 6800 Ultra
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Posts:
7
Registered:
Aug 13, 2000
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Re: Mighty Mouse Scroll ball
Posted:
Jan 3, 2006 1:10 PM
in response to: JaBr
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I used a can of compressed air for cleaning electronics to restore my downward scroll. Spray the air from about two inches away at full blast while rolling the scrollball around (in all directions) with your thumb/finger. Seems to have worked just fine.
AlBook 15/1.25GB RAM
Mac OS X (10.4.3)
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Posts:
203
From:
Glenmont, New York, USA
Registered:
Apr 16, 2002
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Re: Mighty Mouse Scroll ball
Posted:
Jan 4, 2006 12:16 AM
in response to: bilbo_baggins
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The link for the article bilbo_baggins mentioned:
http://docs.info.apple.com/article.html?artnum=302417
I've had this problem too, where the scroll ball will work in all directions except scrolling down. I can generally get it going again just by scolling it a few times at a slight diagonal, and then straight down.
Thanks to ds store from posting that link with the pictures of the MM's innards!
iMac (Flat Panel)
Mac OS X (10.4.3)
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Posts:
330
Registered:
Aug 24, 2002
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Re: Mighty Mouse Scroll ball
Posted:
Jan 14, 2006 11:25 AM
in response to: Christopher Phi...
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reply, in the month I had it it happend two times for me!
The first time I plugged it into my brothers iMac and it started to work,
the second time, just now I cleaned it with air and cloth, after awhile it stopped working.
The thing is the mouse didnt even look dirty, so it must be super sensitive!
The Quad
Mac OS X (10.4.3)
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Posts:
127
Registered:
Jul 19, 2004
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Re: Mighty Mouse Scroll ball
Posted:
Apr 3, 2006 9:54 AM
in response to: Chris Gervais
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I had the same problem. Cleaning worked.
Moral of the story, don't eat Cheetos while mousing.
Powerbook 17" 1.5 ghz, 2gb RAM
Mac OS X (10.4.5)
Mighty Mouse Rules!
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Posts:
14
Registered:
Sep 10, 2005
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Re: Mighty Mouse Scroll ball
Posted:
Apr 3, 2006 10:37 AM
in response to: JaBr
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hey...
i had the same problem... i didn't clean it right now... the problem comes and goes... i just have to push on it a bit and scroll a bit with it... after that it always worked again! =) mb i should clean it once too... thx for the tip! =)
greetz Garelli
PowerMac G5 2x 2.h GHz, 1GB RAM; iBook G3 900 Mhz, 384 MB RAM
Mac OS X (10.4.5)
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