Topic : At least 6 weeks for a replacement battery!!!!

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            Replies : 8 - Pages : 1 - Last Post : Oct 7, 2006 11:23 AM by: JP Ellery
George Chew


Posts: 102
Registered: Jul 10, 2003
At least 6 weeks for a replacement battery!!!!
Posted: Sep 2, 2006 7:59 AM
 

I wrote in to my local apple service center and they want me to send in the battery and the replacement will come in at least 6 weeks time. What nonsense. I'll be losing the mobility of my iBook. Ridiculous! Apple, this is not how you should treat your customers.

PMac G5 2.3DP   Mac OS X (10.4.3)   ATi Radeon 9800, ACD 20", ASD 17", 2.5gig RAM
PB PM


Posts: 1,851
Registered: Dec 30, 2005
Re: At least 6 weeks for a replacement battery!!!!
Posted: Sep 2, 2006 3:43 PM   in response to: George Chew
 

Well considering its you and 1.8 million other people you have to realize that don't just carry that many batteries in stock, it takes time for them to be ordered, then made and shipped out.

GE G4 upgraded 1.2Ghz, 1GB RAM   Mac OS X (10.4.7)   iBook G4, 14" 1.42Ghz, 1.5GB RAM, 1GB iPod Shuffle
iMargB


Posts: 26
From: New Hampshire
Registered: Feb 12, 2004
Re: At least 6 weeks for a replacement battery!!!!
Posted: Sep 6, 2006 8:13 PM   in response to: George Chew
 

I got the same message when I registered for a replacemene battery, and it came today-little over a week, I believe. Not bad considering the number of batteries that were recalled.
Thanks Apple! Good to go again.

~margaret

 17 iMac G4 1.25GHz 160GIG HD   Mac OS X (10.4.7)   G4 iBook, Mac mini, 10G iPod, iPod mini (pink!), ❤ Apple IIGS
flyer_it

Posts: 1
Registered: Sep 13, 2006
Re: At least 6 weeks for a replacement battery!!!!
Posted: Sep 13, 2006 5:17 AM   in response to: George Chew
 

Rome, Italy: battery requested on sept 1, arrived this morning (sept 13); my confirmation e-mail said I would have to wait 4-6 weeks.

On the internet I read of people that made the request on aug 25 and received the battery on aug 31, maybe everythingh will be fast for you too...

Max

   
MrTimofTim

Posts: 5
From: Plymouth, UK
Registered: Sep 15, 2006
Re: At least 6 weeks for a replacement battery!!!!
Posted: Sep 15, 2006 1:03 AM   in response to: George Chew
 

I got mine, like others within 2 weeks of asking.

I think they put 4-6 weeks so that people who don't get instantly can't complain, (and also, feel pleased when it comes in half of the claimed time)

iBook G4 (Late 2005)   Mac OS X (10.4.7)   iPod 5G (Early 2006), HP Deskjet F380, Logitech mm50, Apple Keyboard and Mouse
Austino311

Posts: 73
Registered: Sep 2, 2006
Re: At least 6 weeks for a replacement battery!!!!
Posted: Sep 15, 2006 10:14 PM   in response to: MrTimofTim
 

I requested my ibook battery replacement on August 25th (Friday) and still haven't recieved mine in the mail. So i'm sure it varies, although AFTER i recieved the confirmation email that it was being processed, the battery serial number changed (the last four digits) so i'm wondering if i will get a replacement at all...

iBook G4   Mac OS X (10.4.7)   1GB Upgraded RAM
ShakuZen


Posts: 421
From: Canmore, Canada
Registered: Oct 5, 2002
Re: At least 6 weeks for a replacement battery!!!!
Posted: Sep 16, 2006 2:33 PM   in response to: George Chew
 

Mine came in a week, Apple emailed saying it would be 4-6 weeks.

S.

iBook G4/80GB/768 MB, A/X   Mac OS X (10.4.7)   Lacie 160GB Ext. HDs, iPods(3G/4G), iShuffle, Nikon D70
PalaceFamilySte...

Posts: 1
Registered: Oct 5, 2006
Re: At least 6 weeks for a replacement battery!!!!
Posted: Oct 5, 2006 5:38 PM   in response to: Austino311
 

Today is exactly six weeks from when I got my confirmation email saying it would be 4-6 weeks. Still no battery... I can't tell if I'm happy to hear that I'm the exception (yay for everyone else) or if I'd rather hear that everyone else was having the same problem so that I don't have to wonder if there's something particularly wrong with my case...

Anyone know if you can go to an Apple Store and have them look up the status of your battery replacement delivery?

   

   
JP Ellery


Posts: 371
From: Sobral, Brazil
Registered: Dec 19, 2003
Re: At least 6 weeks for a replacement battery!!!!
Posted: Oct 7, 2006 11:23 AM   in response to: ShakuZen
 

I think that when Apple says 4-6 weeks it means:

Less than 4 weeks for rich countries, 6 or more for the rest of the world!

I'm in the middle of week 5.

No sign of battery on the horizon.

See ya.

JP

iBook G4 12" 1.33GHz 1GB RAM   Mac OS X (10.4.7)   iPod Mini 4GB, Netgear WGR614 Wireless Router, Sony Cybershot P41