Topic : iPod Touch, YouTube and proxy issues

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            Replies : 11 - Pages : 1 - Last Post : Oct 18, 2007 10:47 AM by: shoggoth
Robert Worne


Posts: 13
Registered: Sep 18, 2001
iPod Touch, YouTube and proxy issues
Posted: Sep 16, 2007 11:49 PM
 

One thing I noticed tonight working with the iPod Touch:

We have a wireless network with a router and a proxy server, and the YouTube application abhors the proxy server.

Several sub-functions on it access the following address:
http://iphone-wu.apple.com/feeds/standardfeeds/..yadayada...

to pull a list of videos to display in the application. This fails when going through the proxy server and displays "YouTube not Available". Videos already displayed in the YouTube application still play fine. The logs report a 404 error for the "feed" URL.

Going into the network settings and turning off or overriding the proxy causes everything to work fine. Safari works fine no matter if the proxy is on or off - but Safari loads pages much faster when it's on.

I'm just reporting this for others who may have similar issues.

G4 800 DP   Mac OS X (10.4.10)    
TimAlia

Posts: 4
From: Michigan
Registered: Sep 21, 2007
Re: iPod Touch, YouTube and proxy issues
Posted: Sep 21, 2007 9:22 PM   in response to: Robert Worne
 

Hey, thanks for posting. Yeah, I have the same problem. Everything works fine except youtube is bugging me. It worked fine last night...but now it says "youtube not available" whenever I try to use the youtube app. I have my wireless router hooked up and safari works great, so I can't understand why youtube wouldn't work all the sudden.
I also noticed how I could view a couple videos in my "history" folder. That's just so annoying. Apple is starting to annoy me lately. I've been one of their loyal customers for so long and I've never disliked them so much. I mean, the calendar app is crippled, apple hasn't released any cases for the ipod touch, and now this! I sent in a complaint today...I asked them to give an update for the iPod touch so the calendar app will allow us to enter calendar events from your iPod touch.
The only thing I can think of is youtube is having problems. But that still doesn't explain it very well, because youtube works fine on my desktop computer.
I don't know. Let me know if you find anything out.

ipod touch (16gig)   Windows XP    
cartel1

Posts: 11
Registered: Feb 17, 2007
Re: iPod Touch, YouTube and proxy issues
Posted: Sep 22, 2007 8:44 AM   in response to: Robert Worne
 

Why would the youtube app work for me yesterday and the day before but now throws up "YouTube not Available" on my ipod touch, I haven't changed any settings either on the ipod or wireless router?

Looking around the forums a lot of UK ipod touch owners are having the same problem where they can't connect to youtube but previously could.

It is odd though that there are a couple of videos in my history that will play and you can see they are streaming the data to the ipod, just can't connect to see any new material.

Intel imac 24"   Mac OS X (10.4.8)   2Gb ram  
Robert Worne


Posts: 13
Registered: Sep 18, 2001
Re: iPod Touch, YouTube and proxy issues
Posted: Sep 22, 2007 10:13 AM   in response to: cartel1
 

The YouTube application on the iPhone and iPod Touch are not always connecting directly to YouTube. The connect to the host iphone-wu.apple.com and grab a list of videos based on your search criteria (or preset ones like most popular, etc).

This URL is run by Apple, and if it is down, you get the "YouTube not available" message. The actual videos displayed link directly to google's video servers so this is why you can (for instance) not be able to search YouTube but still play videos displayed on the screen.

My proxy issues seem to have resolved themselves after reconfiguring Squid on my router/proxy. All is fine now.

G4 800 DP   Mac OS X (10.4.10)    
Robert Worne


Posts: 13
Registered: Sep 18, 2001
Re: iPod Touch, YouTube and proxy issues
Posted: Sep 22, 2007 10:14 AM   in response to: Robert Worne
 

This was a proxy issue - a reconfiguration of the proxy fixed the issue, but the underlying cause is still not known.

     
Mr. Fazookus


Posts: 130
From: NYC
Registered: Mar 15, 2006
Re: iPod Touch, YouTube and proxy issues
Posted: Sep 22, 2007 11:46 AM   in response to: Robert Worne
 

I just had the problem in my brand new IT and I don't have a proxy... Am I correct that we're talking about Apple's proxy?

MBP   Mac OS X (10.4.10)    
Mr. Fazookus


Posts: 130
From: NYC
Registered: Mar 15, 2006
Re: iPod Touch, YouTube and proxy issues
Posted: Sep 22, 2007 11:54 AM   in response to: Mr. Fazookus
 

Oops, all of a sudden youtube appeared.

Never Mind.

MBP, IT   Mac OS X (10.4.10)    
cartel1

Posts: 11
Registered: Feb 17, 2007
Re: iPod Touch, YouTube and proxy issues
Posted: Sep 22, 2007 12:03 PM   in response to: Robert Worne
 

I still don't have youtube and there are no proxy settings that I can see in my BT home hub set up, where would I find these to reset them (or turn them off)?

Intel imac 24"   Mac OS X (10.4.8)   2Gb ram  
Tony Hoyle

Posts: 17
From: Manchester, UK
Registered: Sep 16, 2007
Re: iPod Touch, YouTube and proxy issues
Posted: Sep 22, 2007 1:19 PM   in response to: cartel1
 

It seems to be up and down - down most of the time but some people reporting it comes up for a few minutes and fails again. Users across europe are reporting the same thing unfortunately.

I can go to iphone-wu.apple.com directly so the server is up, and there are no proxies here... the problem is definately on the other end somehow.

     
Robert Worne


Posts: 13
Registered: Sep 18, 2001
Re: iPod Touch, YouTube and proxy issues
Posted: Sep 22, 2007 6:29 PM   in response to: cartel1
 

I have a really smart router I built for my home DSL connection. Most commercial routers for the home do not have a proxy... so most likely, that is not your problem.

G4 800 DP   Mac OS X (10.3.9)    
Juninou

Posts: 5
From: Japan,Kobe
Registered: Sep 30, 2007
Re: iPod Touch, YouTube and proxy issues
Posted: Sep 29, 2007 11:22 PM   in response to: Robert Worne
 

I live in Japan, and I am having the same problem... I was able to use it perfectly for 3-4 days, than 2 days ago, I can't connect to youtube anymore :s
I hope this gets fixed asap...

Ipod Touch   Windows XP  
shoggoth

Posts: 3
From: Airstrip One
Registered: Oct 18, 2007
Re: iPod Touch, YouTube and proxy issues
Posted: Oct 18, 2007 10:47 AM   in response to: Robert Worne
 

I have the same problem with my squid proxy. Can you let me know how you reconfigured to avoid this problem please?
Cheers!

MacPro 8 * 3.0GHz Xeon   Mac OS X (10.4.10)