Topic : Device not recognized

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            Replies : 5 - Pages : 1 - Last Post : Nov 8, 2007 10:53 AM by: dougall2004
pasojeb

Posts: 3
From: California
Registered: Oct 30, 2007
Device not recognized
Posted: Oct 30, 2007 11:07 AM
 

I installed Leopard over the weekend and now the external drive I have been using is not showing on the desk top. The device is shown in the system profiler. How do I fix this problem?

Mac Book Pro   Mac OS X (10.5)    
The hatter


Posts: 25,078
Registered: Dec 12, 2001
Re: Device not recognized
Posted: Oct 30, 2007 12:24 PM   in response to: pasojeb
 

See if the vendor has firmware update for the USB/FW chipset.

You need to find out and include if it is USB or USB/FW and System Profile should provide some more information, like if it uses an Oxford 911+ chipset or 'bridge.'

Mac Pro 2GHz 6GB WD Caviar, Raptor   Mac OS X (10.4.10)   Nvidia 8600 GTS Cinema HD Sonnet 2EP APC RS1500 Vista x64 Home Premium
pasojeb

Posts: 3
From: California
Registered: Oct 30, 2007
Re: Device not recognized
Posted: Oct 30, 2007 1:53 PM   in response to: The hatter
 

I installed the most recent driver from Maxtor, still nothing. This is USB/FW. I looked in System Profiler under Firewire and it shows the Maxtor Onetouch III. There isn't a reference to chipset or bridge listed. Any other suggestions?

Mac Book Pro   Mac OS X (10.5)    
Malcolm Rayfield


Posts: 12,777
From: Toronto, Canada
Registered: May 28, 2005
Re: Device not recognized
Posted: Oct 30, 2007 3:08 PM   in response to: pasojeb
 

Does it show in Disk Utility?

Quicksilver dual 800 MHz   Mac OS X (10.4.10)   ATI Radeon 9800 Pro Mac Edition 256 MB  
pasojeb

Posts: 3
From: California
Registered: Oct 30, 2007
Re: Device not recognized
Posted: Oct 31, 2007 9:47 AM   in response to: Malcolm Rayfield
 

It does not show up in disk utility.

Mac Book Pro   Mac OS X (10.5)    
dougall2004

Posts: 1
From: UK
Registered: Nov 8, 2007
Re: Device not recognized
Posted: Nov 8, 2007 10:53 AM   in response to: pasojeb
 

hey i'm new to this forum having just got a mac for the first time! Anyway I've got a Mac Pro with Tiger and i have the same problem as this. No devices are recognised on the desktop - and as that is the only way i know how to safely disconnect(via drag to trash) i'm not sure what the problem is. The devices in question are a card reader and an external hard disk - both of which appear in system profiler.

Any ideas guys?

mac pro   Mac OS X (10.4.10)