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Last Post
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Mar 3, 2008 12:16 PM
by: David Coplowe
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Posts:
1
From:
USA
Registered:
Aug 9, 2007
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Motorola KRZR and isync problems
Posted:
Aug 9, 2007 12:37 AM
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I just got my motorola KRZR, paired it with my computer and everything, then when i try to sync my contacts on isync it says "this device is not supported by isync. Am I doing something wrong? Is there something with the phone Im notdoing right? help!
Macbook Pro
Mac OS X (10.4.10)
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Posts:
53
From:
Davis, CA
Registered:
Nov 27, 2005
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Re: Motorola KRZR and isync problems
Posted:
Aug 9, 2007 12:54 AM
in response to: monfrare59
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interesting.
i find myself with the same problem.
i have the moto krzr k1m from sprint.
i can connect to it via bluetooth, play around with music, etc, but when i attempt to do the same with iSync, it's not supported. why not?
MacBook
Mac OS X (10.4.10)
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Posts:
1
From:
Ottawa
Registered:
Aug 15, 2007
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Posts:
48
From:
Madison, WI
Registered:
Apr 21, 2006
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Re: Motorola KRZR and isync problems
Posted:
Aug 27, 2007 7:56 PM
in response to: monfrare59
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Who is your service provider?
12 inch Powerbook G4
Mac OS X (10.4.9)
1.5 GHz 1.25GB RAM SuperDrive & iSight
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Posts:
53
From:
Davis, CA
Registered:
Nov 27, 2005
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Re: Motorola KRZR and isync problems
Posted:
Aug 28, 2007 1:09 AM
in response to: rstankey
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i have sprint.
i don't understand why. on pc i can use motosync and it works perfect.
don't see why mac doesn't recognize the device.
MacBook
Mac OS X (10.4.10)
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Posts:
5
From:
Ohio
Registered:
Apr 14, 2005
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Re: Motorola KRZR and isync problems
Posted:
Aug 28, 2007 7:42 AM
in response to: monfrare59
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There is a howardforums.com thread about this. Sprint has done something that makes you have to hack the metaclasses.plist file.
Look for the linked file and instructions provided by rmarquez here: http://tinyurl.com/2aa7hx
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Posts:
53
From:
Davis, CA
Registered:
Nov 27, 2005
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Posts:
1
Registered:
May 3, 2005
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Re: Motorola KRZR and isync problems
Posted:
Aug 28, 2007 2:27 PM
in response to: monfrare59
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I also just got a Motorola KRZR K1 phone (from Rogers here in Canada), having been encouraged by its appearance on Apple's list of iSync supported devices. Set-up with iSync went flawlessly but the initial sync only transferred my Calendar and not, sadly, my Address Book contacts. (This seems to be the opposite of what some other folks have reported.) Then, when I tried to re-sync, it wouldn't do it. BTW, I'm running iSync 2.4 and OS X 10.4.10.
Any ideas out there? I've read the other posts but can't find these specific problems discussed.
PowerBook G4
Mac OS X (10.4)
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Posts:
48
From:
Madison, WI
Registered:
Apr 21, 2006
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Re: Motorola KRZR and isync problems
Posted:
Aug 28, 2007 2:50 PM
in response to: David Poole1
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The above fix is for the KRZR K1m. I don't know of any fix for the KRZR K1 phones that are acting up.
12 inch Powerbook G4
Mac OS X (10.4.9)
1.5 GHz 1.25GB RAM SuperDrive & iSight
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Posts:
1
From:
California
Registered:
Sep 26, 2007
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Re: Motorola KRZR and isync problems
Posted:
Sep 26, 2007 3:08 PM
in response to: rstankey
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I just found a solution for my KRZR K1. I'm running iSync 2.4 with OS 10.4.10.
I went to http://www.jeffcraven.com/archives/2006/10/motorola_krzr_k.html
Here are the directions from that site:
In the Finder, right-click on the iSync application and choose Show Package Contents.
Drill down to the following:
Contents -> Plugins -> ApplePhoneConduit.syncdevice -> Contents -> Plugins -> PhoneModelsSync.phoneplugin -> Contents -> Resources. The file you need to edit is "MetaClasses.plist". Make a backup copy of your original, and replace it with my edited version here(http://www.jeffcraven.com/images/MetaClasses.plist.zip), along with the .tiff file. Restart iSync and you should be ready to go.
A big thanks to Elbert Cuenca, for providing the icon, it looks great!
**Note this only works on the GSM version of the KRZR K1, not the Verizon or Alltel CDMA versions.**
If that doesn't work, try what I did. (His directions didn't work for me, so I put the file in a different folder):
Drill down to the following:
Contents -> Plugins -> ApplePhoneConduit.syncdevice -> Contents -> Plugins -> Motorola-K1.phoneplugin -> Contents -> Resources.
Hope that helps!
Message was edited by: DgoPoww
iMac
Mac OS X (10.4.10)
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Posts:
1
From:
London, UK
Registered:
Nov 9, 2007
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Re: Motorola KRZR and isync problems
Posted:
Nov 9, 2007 6:30 AM
in response to: DgoPoww
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Thanks for the tip! Awesome. This has been broken for me since I got my K1 about a year ago. I'd tried the jeffcraven.com tip but it hadn't worked. After replacing the MetaClasses.plist in the Contents -> Plugins -> ApplePhoneConduit.syncdevice -> Contents -> Plugins -> Motorola-K1.phoneplugin -> Contents -> Resources location it was a synch(!).
Cheers
George
MacBook Pro
Mac OS X (10.4.10)
2Ghz - 2GB
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Posts:
10
From:
Alberta, Canada
Registered:
Nov 15, 2007
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Re: Motorola KRZR and isync problems
Posted:
Nov 20, 2007 10:17 PM
in response to: DgoPoww
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None of that works for me. I've got the Red Rogers KRZR K1 I think. Anyhow, when I scan for the device, it doesn't even show up at all. Bluetooth explorer finds it just fine, but iSync can't seem to detect it when I try to add a device.
MacBook
Mac OS X (10.4.11)
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Posts:
10
From:
Alberta, Canada
Registered:
Nov 15, 2007
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Re: Motorola KRZR and isync problems
Posted:
Nov 20, 2007 10:31 PM
in response to: TrentonAdams
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Oops, apparently I'm wrong. Mac just isn't all that easy to use. You have to go into the bluetooth system preferences first. Pretty non-intuitive. Oh well.
MacBook
Mac OS X (10.4.11)
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Posts:
2
From:
Montreal, Canada
Registered:
Dec 18, 2007
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Re: Motorola KRZR and isync problems
Posted:
Dec 18, 2007 4:26 PM
in response to: DgoPoww
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Hi There,
DgoPoww's intervention solved my issue with my KRZR K1 I just bought from Fido in Canada. Unfortunately, the calendar part isn't supported, but contacts is better than nothing at all!
I wish we had the iPhone already!
iMac and MacBook
Mac OS X (10.5.1)
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Posts:
1
From:
Edmonton, AB
Registered:
Jan 7, 2008
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Re: Motorola KRZR and isync problems
Posted:
Jan 7, 2008 8:22 PM
in response to: David Poole1
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I have the Silver KRZR from Rogers here in Canada and I managed to hack the MetaClasses file so it works! I will post a link to my file below, and also tell you how I made the change.
My file is here: MetaClasses.plist
Do this to make it work:
1. Quit iSync
2. Go to: /Applications/iSync.app/Contents/PlugIns/ApplePhoneConduit.syncdevice/Contents/PlugIns/Motorola-K1.phoneplugin/Contents/Resources
3. Replace the MetaClasses.plist with the one I linked to above
4. Restart iSync - it should work with the phone now.
Again, I have the silver KRZR, so this might not work for you specifically if you have a different one. If it doesn't, here is how you can hack on the MetaClasses.plist file.
1. Connect your phone to your computer with Bluetooth or USB (I used Bluetooth)
2. Open up iSync
3. Try to add a device, and scan for devices. It should come back with your phone and a message saying it is not supported.
4. Quit iSync
5. Open up /Applications/Utilities/Console
6. View the console.log, scroll to the bottom
7. You're looking for some text like this:
Bluetooth Device Info Summary:
svc/maj/min class: 721 / 2 / 1
manufacturer: AT+CGMI
+CGMI: "Motorola CE, Copyright 2000"
OK
model number: AT+CGMM
+CGMM: "GSM900","GSM1800","GSM1900","GSM850","MODEL=K1/s"
OK
You're looking for the two strings there ("Motorola CE, Copyright 2000", "GSM900","GSM1800","GSM1900","GSM850","MODEL=K1/s") Note the model number at the end of the second string. This is your phone's Model Number and is how iSync will identify it.
8. Go to: /Applications/iSync.app/Contents/PlugIns/ApplePhoneConduit.syncdevice/Contents/PlugIns/Motorola-K1.phoneplugin/Contents/Resources and make a backup of the MetaClasses.plist file
9. Open the MetaClasses.plist file in a text editor
10. Copy everything from <key>com.motorola.K1</key> (line 5) to </dict> (line 34) and paste it immediately below (you can look at my file for an example here). What we're doing is making another type of KRZR K1 subtype. We will be editing this text we just pasted in the steps that follow:
11. Change the <key> line 35 to have your phone Model number instead of K1. My model number is K1/S, so my key line reads: <key>com.motorola.K1/S</key>
12. Change the <string> line 40 to have your gmi+gmm values, which we found in the console log above in step 7. They are probably exactly the same except for the MODEL part at the end.
13. Change the model number in the <string> line 60 to be your model number which we found above. Mine is K1/S, so my line 60 reads: <string>K1/s</string>
14. Save the file and restart iSync
15 Your phone should show up as supported now.
I hope this helps. I have not tried to sync calendars, but Address Book seems to work fine.
iMac
Mac OS X (10.4.11)
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