Topic : Subject line stripped when sending mail with large numbers of bcc addresses

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            Replies : 11 - Pages : 1 - Last Post : Jul 25, 2008 8:39 AM by: gottino
jackherer

Posts: 1
From: UK
Registered: Dec 3, 2007
Subject line stripped when sending mail with large numbers of bcc addresses
Posted: Dec 3, 2007 10:48 AM
 

I use Mail.app to send a newsletter to ~800 addresses. The mail is addressed to myself and the recipients are put in the bcc field. This worked fine many times under Tiger.

If I send mails in the same way with Mail.app 3.1 under Leopard the subject line is stripped. The mail in my sent folder does show the subject line but recipients do not see it.

Normal mails work just fine, the subject line gets through OK. Its only a problem when I have a large number of addresses in the bcc field.

This is a big problem for me as mails with no subject line seem to be rejected as spam by some filters. The christmas newsletter hasn't reached a lot of clients and therefore a lot of business will be lost.

G5   Mac OS X (10.5.1)    
josces

Posts: 1
From: Reno, NV -- US
Registered: Dec 31, 2007
Re: Subject line stripped when sending mail with large numbers of bcc addre
Posted: Dec 31, 2007 2:50 PM   in response to: jackherer
 

An associate at work is experiencing the same issue. She has OS X 10.5 installed on a iBook and the recipient list is a little over 800. As the "computer guy" at the office, I've scoured the web for solutions or at the very least to find others experiencing the same problem, and yours (jackherer) is the first I've come across. Hopefully an update to Mail is on the horizon.

1.33 GHz PowerBook G4   Mac OS X (10.4.10)    
Pachena

Posts: 24
Registered: Oct 12, 2006
Re: Subject line stripped when sending mail with large numbers of bcc addre
Posted: Jan 20, 2008 10:56 PM   in response to: josces
 

I'll just add my name to the "me too" list. Nowhere near 800 in the bcc field (closer to 200).

macBook (black intel 2GHz, 2 GB) & iMac 24" (intel 2.33GHz, 2 GB)   Mac OS X (10.5)    
eecue

Posts: 40
From: Los Angeles, CA
Registered: Sep 20, 2005
Re: Subject line stripped when sending mail with large numbers of bcc addre
Posted: Jan 21, 2008 3:27 PM   in response to: jackherer
 

I am having the same problem. I'm sending to 491 addresses, I just sent them email again, hopefully I'm not ******* off my friends!

Macbook Pro   Mac OS X (10.5)    
TPIRman

Posts: 4
From: New York, NY
Registered: Jul 31, 2007
Re: Subject line stripped when sending mail with large numbers of bcc addre
Posted: Feb 4, 2008 9:32 PM   in response to: jackherer
 

Me too; no idea for a fix. This is very aggravating.

  Mac OS X (10.5.1)    
eecue

Posts: 40
From: Los Angeles, CA
Registered: Sep 20, 2005
Re: Subject line stripped when sending mail with large numbers of bcc addre
Posted: Feb 12, 2008 2:15 AM   in response to: jackherer
 

10.5.2 fixes this issue, although it is not mentioned in the list of changes. Thanks Apple!

Macbook Pro   Mac OS X (10.5)    
Richard Gevers

Posts: 34
From: Indiana
Registered: Jun 21, 2005
Re: Subject line stripped when sending mail with large numbers of bcc addre
Posted: May 11, 2008 6:36 PM   in response to: jackherer
 

I'm having the exact same problem as outlined by others before. My .bcc field is close to 1,100 recipients.

The problem has only started in the past few weeks, and I've been on this new iMac since November 2007.

Like others, regular emails are fine. The subject line shows up in my 'sent' file, but is gone when the item arrives in my mailbox and others. And the missing subject line seems to cause many people to not receive the email (a weekly newsletter in my case).

The last poster in this thread says 10.5.2 fixes this problem, but that has NOT been my experience.

Help, please!

regards,

Rick Gevers

iMac 20"   Mac OS X (10.5.2)   Mail 3.2  
steamedinmiami

Posts: 1
From: miami
Registered: May 27, 2008
Re: Subject line stripped when sending mail with large numbers of bcc addre
Posted: May 27, 2008 8:46 PM   in response to: jackherer
 

Wow. I'm having an even stranger problem: my bcc field stopped working, or, is only working intermittently from Apple Mail from Leopard. It's not just the subject line: all my BCC emails are jetting off into the ether! I had no problem with this, in OS X. I know it is not my ISP, because my email account works fine with the BCC from inside its online program. ***?

macbook   Mac OS X (10.5.2)    
Ernie Stamper


Posts: 15,148
Registered: Sep 30, 2001
Re: Subject line stripped when sending mail with large numbers of bcc addre
Posted: May 28, 2008 5:22 AM   in response to: Richard Gevers
 

Rick,

Will the Bcc work with only one or two addresses? Who is the provider of the SMTP used as Outgoing Server?

Ernie

Mac Pro 8 Core, iBook, and QS G4 867   Mac OS X (10.5.2)   10.4.11  
Ernie Stamper


Posts: 15,148
Registered: Sep 30, 2001
Re: Subject line stripped when sending mail with large numbers of bcc addre
Posted: May 28, 2008 5:25 AM   in response to: steamedinmiami
 

Since web based access of your email account does not use the SMTP to send, it does not eliminate problems with the SMTP (which this sounds like) from the mix. Are you reporting that this only happens when there are Bcc recipients? Is there always at least address in the To Header? More info, please.

Ernie

Mac Pro 8 Core, iBook, and QS G4 867   Mac OS X (10.5.2)   10.4.11  
Richard Gevers

Posts: 34
From: Indiana
Registered: Jun 21, 2005
Re: Subject line stripped when sending mail with large numbers of bcc addre
Posted: May 28, 2008 2:25 PM   in response to: Ernie Stamper
 

Ernie: Thanks for your efforts.

I use earthlink as a provider. Bcc works fine with (much) smaller fields.

This week, as an experiment, I limited to bcc fields to <250 people, and it seemed to work fine.
And there have been times in the past when it worked with the full compliment of ~1,100 recipients.

Thanks for your efforts.

regards,

Rick Gevers

iMac 20"   Mac OS X (10.5.3)    
gottino

Posts: 5
From: United Kingdom
Registered: Oct 28, 2007
Re: Subject line stripped when sending mail with large numbers of bcc addre
Posted: Jul 25, 2008 8:38 AM   in response to: jackherer
 

I am having the same problem and I am on the latest Leopard (10.5.4) This has happened twice to me now. Once with ~1000 addresses in the bcc field and just 5 minutes ago with ~7000 addresses. This is a major issue for me as I sent out a survey for market research. I don't need to tell you what my response rate will be with an empty subject line. Re-sending the email is not an option either.

Please fix this! (apart from the fact that sending a mail to a large number of recipients is excruciatingly slow)

Message was edited by: gottino

Macbook   Mac OS X (10.5.4)