Topic : After iTunes 7.6 update: QuickTime failed to initialize (error -2096

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            Replies : 13 - Pages : 1 - Last Post : Mar 16, 2008 12:41 PM by: tia marie
wydok

Posts: 6
Registered: Sep 26, 2006
After iTunes 7.6 update: QuickTime failed to initialize (error -2096
Posted: Jan 21, 2008 12:13 PM
 

"QuickTime failed to initialize (error -2096).

QuickTime is required to run iTunes. Please reinstall iTunes."

After upgrading to iTunes 7.6 this morning, I get this error when trying to run iTunes or Quicktime. I was using the Apple Updater. I got no errors when running the installer.

I downloaded the 7.6 setup file and attempted to repair the install. I still receive the same error.

There is an article indicating that turning off Compatibility mode would resolve this issue, but Compatibility mode is not turned on for iTues or QuickTime.

The same issue is discussed in the Quicktime forum, here:
http://discussions.apple.com/thread.jspa?messageID=6400305

I am running on Windows 2003.

Note I had iTunes open earlier today, and it was working fine. It was only when I upgraded to 7.6 (I think I was at 7.4 before. It was definetly 7.something).

  Other OS  
wydok

Posts: 6
Registered: Sep 26, 2006
Re: After iTunes 7.6 update: QuickTime failed to initialize (error -2096
Posted: Jan 21, 2008 12:37 PM   in response to: wydok
 

I am going to try the directions from here: http://discussions.apple.com/thread.jspa?messageID=5809272&#5809272

This discussion suggests uninstalling the latest Quicktime and installing 7.2 instead.

   
wydok

Posts: 6
Registered: Sep 26, 2006
Re: After iTunes 7.6 update: QuickTime failed to initialize (error -2096
Posted: Jan 21, 2008 7:52 PM   in response to: wydok
 

Following these directions solved this problem for me. This was only a problem on my work computer (Windows Server 2003). My home computer (XP Professional Edition) runs iTunes 7.6 w/QuickTime 7.4 without a problem.

   
nakia115

Posts: 5
From: US
Registered: Jan 17, 2008
Re: After iTunes 7.6 update: QuickTime failed to initialize (error -2096
Posted: Jan 22, 2008 6:59 PM   in response to: wydok
 

Thanks Wydok,

Tried your suggestion and it worked. "un-installed 7.6 quicktime and reinstall 7.2"

dell   Windows XP    
NickQuilson

Posts: 8
From: Livingston, Scotland
Registered: Jan 23, 2008
Re: After iTunes 7.6 update: QuickTime failed to initialize (error -2096
Posted: Jan 23, 2008 2:54 PM   in response to: wydok
 

My problem is similar but slightly different, I succesfully installed the updates but now my video/movies play without sound although my music is fine!

I tried uninstalling quicktime & then reinstalling it but this made no difference.

If anyone else has experienced the same & solved it please respond.

e-machines   Windows XP  

NickQuilson

Posts: 8
From: Livingston, Scotland
Registered: Jan 23, 2008
Re: After iTunes 7.6 update: QuickTime failed to initialize (error -2096
Posted: Jan 23, 2008 3:25 PM   in response to: NickQuilson
 

I decided to uninstall quicktime 7.4 & reinstalled 7.3.1 - it worked! I now have sound on my videos again!

e-machines   Windows XP  
swhswh

Posts: 1
From: US
Registered: Jan 25, 2008
Re: After iTunes 7.6 update: QuickTime failed to initialize (error -2096
Posted: Jan 25, 2008 6:10 PM   in response to: wydok
 

I did the same update of Itunes 7.6 and got the same error, I was able to load 7.3.1 successfully, however when I try to use Itunes 7.6 with 7.3.1, Itunes request that I update to 7.4 to view movies. But quicktime gets the -2096 error with windows 2003 when it is installed. Any one know a way to get Itunes 7.6 to work with Quicktime 7.3.1 on Windows 2003? It's a good thing I got my Itunes working again, but I wish they would fix 7.4 with Windows 2003. It works fine with previous releases up to and including 7.3.1.

DELL     Windows 2003
NickQuilson

Posts: 8
From: Livingston, Scotland
Registered: Jan 23, 2008
Re: After iTunes 7.6 update: QuickTime failed to initialize (error -2096
Posted: Jan 27, 2008 9:07 AM   in response to: swhswh
 

I have QT 7.3.1 working with iT 7.6 but I believe it will not work when trying to watch certain things....although I don't know which things as I have had no problems so far.

e-machines   Windows XP  
Scott Waddell

Posts: 1
Registered: Apr 1, 2005
Re: After iTunes 7.6 update: QuickTime failed to initialize (error -2096
Posted: Feb 13, 2008 5:55 PM   in response to: NickQuilson
 

I second that problem! Upgdated from 7.5 to 7.6 and now iTunes doesn't work (2096). I'm running Windows XP Pro 64. Please fix this. Installing an older version and losing playlists and ratings isn't really a solution.

  Other OS    
elmo101

Posts: 8
Registered: Dec 26, 2006
Re: After iTunes 7.6 update: QuickTime failed to initialize (error -2096
Posted: Feb 23, 2008 2:56 PM   in response to: wydok
 

OH MY GOSH! Thank you so much....this worked, after hours of trying different things, this worked!!!

  Windows XP  
econtroller

Posts: 1
From: Dallas
Registered: Mar 1, 2008
Re: After iTunes 7.6 update: QuickTime failed to initialize (error -2096
Posted: Mar 1, 2008 2:50 PM   in response to: wydok
 

Installing Quicktime 7.2 resolved this for me as well, after many failed attempts at uninstalling, reinstalling both iTunes and Quicktime.

Dell   Windows 2000   Windows 2003 server
wydok

Posts: 6
Registered: Sep 26, 2006
Re: After iTunes 7.6 update: QuickTime failed to initialize (error -2096
Posted: Mar 7, 2008 6:36 AM   in response to: wydok
 

I'm glad this has been helpful to some people.

Today, after be prompted over and over again for the past week or so, I decided to upgrade to 7.61 of iTunes.

Same problem. sigh

I am going through the steps again to uninstall QuickTime and reinstall 7.2.

What a pain.

  Other OS  
titanium2345

Posts: 1
From: Oklahoma City
Registered: Mar 9, 2008
Re: After iTunes 7.6 update: QuickTime failed to initialize (error -2096
Posted: Mar 9, 2008 9:57 PM   in response to: wydok
 

Wydok,

This worked like a charm! Thank you so much for this, it was driving me crazy!

  Other OS   Server 2003  
tia marie

Posts: 2
From: Charlotte, NC
Registered: Mar 16, 2008
Re: After iTunes 7.6 update: QuickTime failed to initialize (error -2096
Posted: Mar 16, 2008 12:41 PM   in response to: wydok
 

Thanks for this discussion and I hope Apple fixes this soon. It took me forever but installing QT 7.2 and installing the less recent itunes update from filehippo finally resolved it for me. Of course the reason it took me forever was that every time I reinstalled itunes, I was using the default setting that was updating QT & Apple also (in hindsight it sounds really dumb, but no one had mentioned that).

This is the first itunes update that has ever gone wrong for me - I've used itunes for 5 yrs (my 1st ipod was a 2nd gen touch wheel). I wonder if some MS developers went to work at Apple to exact revenge...?

Compaq     Windows 2003 Enterprise