Topic : An iPod has been detected, but it could not be identified properly.

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            Replies : 11 - Pages : 1 - Last Post : Apr 3, 2008 7:49 PM by: k4tj3
k4tj3

Posts: 12
From: Wisconsin, USA
Registered: Dec 26, 2007
An iPod has been detected, but it could not be identified properly.
Posted: Dec 28, 2007 6:03 AM
 

So for Xmas I found an iPod (click wheel 20GB) in my stocking, and have been having issues getting it to work. At first neither the computer nor iTunes would see it. I restored it to factory settings (*sad face* bye bye pre-loaded music) and now have only a slightly different problem. When I connect my iPod to the computer, in "My Computer" it shows up for a second as IPOD (M:), changes to Mass Storage (M:) and then goes away, and while iTunes is running, it comes up with the error message "An iPod has been detected, but it could not be identified properly." and asks me to disconnect and reconnect, but no matter how many times I do, I get the same results. The iPod works fine on my b/fs computer though, and I've seen a couple of threads similar to this, but are all for Mac users. Can anyone help, please!?????

  Windows XP Pro    
k4tj3

Posts: 12
From: Wisconsin, USA
Registered: Dec 26, 2007
Re: An iPod has been detected, but it could not be identified properly.
Posted: Dec 29, 2007 5:10 AM   in response to: k4tj3
 

Please!! Any ideas??? Anyone??

  Windows XP Pro    
k4tj3

Posts: 12
From: Wisconsin, USA
Registered: Dec 26, 2007
Re: An iPod has been detected, but it could not be identified properly.
Posted: Dec 29, 2007 1:47 PM   in response to: k4tj3
 

Well, I really don't know WHY this worked, but I had my b/f pick up a new data transfer cable on his way home from work today, plugged in the Pod, and it just worked. No more fiddling or futzing or nothing.

  Windows XP Pro    
k4tj3

Posts: 12
From: Wisconsin, USA
Registered: Dec 26, 2007
Re: An iPod has been detected, but it could not be identified properly.
Posted: Dec 31, 2007 12:13 PM   in response to: k4tj3
 

Ok, I'm back again, because when I tried to sync, I got an error messege, so I ejected the ipod, plugged it back in, and nothing. Tried every trick, including Restoring it again, and now its back to the same "Could not be identified" error messege.

     
k4tj3

Posts: 12
From: Wisconsin, USA
Registered: Dec 26, 2007
Re: An iPod has been detected, but it could not be identified properly.
Posted: Dec 31, 2007 12:15 PM   in response to: k4tj3
 

Bumping this, since it looks like an issue a lot of people have, and no one has found a great solution...

  Windows XP Pro    
yoder54

Posts: 2
Registered: Dec 22, 2007
Re: An iPod has been detected, but it could not be identified properly.
Posted: Dec 31, 2007 2:14 PM   in response to: k4tj3
 

There are numerous pages here and one may be of help: http://co-bw.com/Index_iPod_iTunes.htm

iMac      
k4tj3

Posts: 12
From: Wisconsin, USA
Registered: Dec 26, 2007
Re: An iPod has been detected, but it could not be identified properly.
Posted: Dec 31, 2007 2:53 PM   in response to: yoder54
 

I've seen that site before, but tried everything on it again, just to be sure, and still nothing.

  Windows XP Pro    
k4tj3

Posts: 12
From: Wisconsin, USA
Registered: Dec 26, 2007
Re: An iPod has been detected, but it could not be identified properly.
Posted: Jan 2, 2008 8:27 AM   in response to: k4tj3
 

'Nother new update. iPod is working after downgrading to iTunes 7.2, but iTunes seems to not see all of the music that I've tried to import, so now another mess to try and figure out.

  Windows XP Pro    
Simon Meyer


Posts: 182
Registered: Sep 23, 2004
Re: An iPod has been detected, but it could not be identified properly.
Posted: Jan 17, 2008 12:59 PM   in response to: k4tj3
 

bump - I'm having the same issue and have tried everything.

Dual 2.5G   Mac OS X (10.4.6)    
PsychoRob

Posts: 2
From: California
Registered: Oct 27, 2007
Re: An iPod has been detected, but it could not be identified properly.
Posted: Feb 17, 2008 4:42 PM   in response to: k4tj3
 

An iPhone has been detected, but it could not be identified properly.

Thanks, had the same problem removed all of the USB connections except mouse then plugged in my iPhone USB connector and iTunes found my iPhone again. Afterwards I replugged USB connections one by one and found the culprit my USB keyboard.

This all happened after I install a Windows Update that updated my Video Card ATI. Hmmm... thats when all the problems came. Glad to see you guys teaming up and trying to help the rest of us.

AMD   Windows XP   ATI All In Wonder 9600 Series
minusman

Posts: 5
From: USA
Registered: Mar 3, 2008
Re: An iPod has been detected, but it could not be identified properly.
Posted: Mar 3, 2008 1:43 AM   in response to: k4tj3
 

I FINALLY solved this. I uninstalled Apple Mobile Device Support and it started working again.

I hope this works for you.

PC   Windows XP Pro  
k4tj3

Posts: 12
From: Wisconsin, USA
Registered: Dec 26, 2007
Re: An iPod has been detected, but it could not be identified properly.
Posted: Apr 3, 2008 7:49 PM   in response to: minusman
 

Which version of iTunes were you using? I updated to the latest and deleted out the Mobile Device Support, and I'm still having the same error message.

  Windows XP Pro