Topic : Mail server for "mac.com" unreachable for too long -- ***??

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            Replies : 5 - Pages : 1 - Last Post : Mar 9, 2008 11:13 AM by: sactom
jbw328

Posts: 5
From: Boulder CO
Registered: Sep 9, 2007
Mail server for "mac.com" unreachable for too long -- ***??
Posted: Mar 2, 2008 2:12 PM
 

Every single time my mother in England emails me from her yahoo account, I never receive the message and after a few days she receives a failure message back form the mailer demon saying:

Sorry, we were unable to deliver your message to the following address.
<********@mac.com>:
Mail server for "mac.com" unreachable for too long

This only happens form her yahoo account - all other mail - including other yahoo mail - gets through. What could be the problem?? Could it have anything to do with her being in England? I doubt it but.... Email from her yahoo account makes it usually to my gmail and yahoo accounts - but not always.

Any responses are appreciated!

Macbook   Mac OS X (10.4.10)    
CHart123

Posts: 1
Registered: Mar 2, 2008
Re: Mail server for "mac.com" unreachable for too long -- ***??
Posted: Mar 2, 2008 6:40 PM   in response to: jbw328
 

I have exactly the same issue from a friend who lives down the street with a yahoo email address. This is the only person that I seem to have an issues receiving mail from and not it seems that I don't get any emails sent from that yahoo user. The error reads:

Sorry, we were unable to deliver your message to the following address.

<xxxx.xxx@mac.com>:
Mail server for "mac.com" unreachable for too long

Macbook   Mac OS X (10.5.2)    
jbw328

Posts: 5
From: Boulder CO
Registered: Sep 9, 2007
Re: Mail server for "mac.com" unreachable for too long -- ***??
Posted: Mar 2, 2008 8:18 PM   in response to: CHart123
 

Well, I have an email into the .mac email support. When I hear back I will post their response. Unfortunately the one email address that isn't working is the most important one - my elderly mother who lives in England. If they can't resolve the issue I wonder what I can do because this email service is useless to me if I can't receive important emails.

Macbook   Mac OS X (10.4.10)    
Shawn Angus

Posts: 1
Registered: Oct 11, 2005
Re: Mail server for "mac.com" unreachable for too long -- ***??
Posted: Mar 4, 2008 6:06 PM   in response to: jbw328
 

I'm having exactly the same problem too. When my friend with a yahoo.ca account emails me from it, the email simply never arrives. After about 2 days, she gets an auto-response saying "Mail server for "mac.com" unreachable for too long". This only happens from Yahoo, I've had no other problems receiving mail from gmail or hotmail accounts. Please post if .mac provides some answers.

24" iMac, 12" Powerbook G4   Mac OS X (10.5.2)    
jbw328

Posts: 5
From: Boulder CO
Registered: Sep 9, 2007
Re: Mail server for "mac.com" unreachable for too long -- ***??
Posted: Mar 5, 2008 12:27 PM   in response to: Shawn Angus
 

My reply that I received today:

It has been brought to my attention that you are experiencing difficulty with your .Mac account. My name is Yvan. I am a .Mac Support Specialist, and I will be taking this case over from here.

I see that you have been unable to receive email sent from a specific address ******@yahoo.com.

Thank you for providing the email header.

I have forwarded your report to .Mac Response Engineering for further investigation. After the matter has been investigated, I will respond to you with additional information.

I'm sorry for the inconvenience, and I appreciate your patience as we work to make your experience with .Mac more enjoyable.

Sincerely,

Yvan
.Mac Support Specialist
http://www.apple.com/support/dotmac
http://www.mac.com/learningcenter
Apple Operations Europe
Directors: Cathy Kearney (Ireland), Gary Wipfler, Peter Oppenheimer and Timothy Cook (USA)

Macbook   Mac OS X (10.4.10)    
sactom

Posts: 1
From: california
Registered: Mar 9, 2008
Re: Mail server for "mac.com" unreachable for too long -- ***??
Posted: Mar 9, 2008 11:13 AM   in response to: jbw328
 

I am having the same problem with mail sent from comcast.net to .mac. Mail delivery is unreliable. Most times it transmits, but sometimes it is undeliverable after a day. Other times it is delayed hours...up to 26 1/2 hours. My message says
Persistent Transient Failure: Delivery time expired
....and thus a day later I discover the returned mail in my inbox.

imac   Mac OS X (10.5.2)