Topic : Printing Problem after recent Security Update

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super_claret

Posts: 121
From: UK
Registered: Dec 20, 2007
Printing Problem after recent Security Update
Posted: Mar 19, 2008 2:47 PM
 

I've just installed the latest Security Update for 10.5.2 and Safari 3.1 and I now cannot print from Aperture 2.0.1. Prior to the update installation everything was working perfectly in AP! Anyone else had a problem?

Many thanks

mark

Mac Pro, Dual 2.66ghz, 6GB RAM, 2x 500GB SATA   Mac OS X (10.5.2)   Formac Gallery Raven, Canon i9950  

tidysteve


Posts: 2,486
From: Wisconsin
Registered: Dec 10, 2005
Re: Printing Problem after recent Security Update
Posted: Mar 19, 2008 2:52 PM   in response to: super_claret
 

see this on macfixit ...

http://www.macfixit.com/article.php?story=20080319122820583

and

http://www.macfixit.com/article.php?story=20080319095823167

PM G5 Dual 2.0 4GB RAM - X800XT w/ 30" and 23" Cinema Displays   Mac OS X (10.5.2)   PB G4 12" 1.5 1.25GB RAM - MBP C2D 17" 2.33 3GB RAM  
humbledyouth

Posts: 34
From: Chicago, IL
Registered: Mar 21, 2007
Re: Printing Problem after recent Security Update
Posted: Mar 19, 2008 3:12 PM   in response to: super_claret
 

I am having the same problem! I did not realize that the problem in Aperture was related to the update. I will try the above posted links, but I do find them hard to understand.

Let me know what works!

MacBook Pro   Mac OS X (10.4.9)  
super_claret

Posts: 121
From: UK
Registered: Dec 20, 2007
Re: Printing Problem after recent Security Update
Posted: Mar 19, 2008 3:13 PM   in response to: tidysteve
 

Thanks for that Steve. I forgot to add that I can print from Photoshop CS3 & Safari but not Aperture 2.0.1.

Unfortunately, I'm no Mac expert and the tips on Mac Fixit are a little over my head, I may have to ring Apple support on this one.

Cheers

Mark

Mac Pro, Dual 2.66ghz, 6GB RAM, 2x 500GB SATA   Mac OS X (10.5.2)   Formac Gallery Raven, Canon i9950  

Randy60

Posts: 1
From: Utah
Registered: Mar 19, 2008
Re: Printing Problem after recent Security Update
Posted: Mar 19, 2008 3:30 PM   in response to: super_claret
 

I have been having the same problem, and suspected that it was related to the security update. I can also print in any other program except Aperture. It's like the printer doesn't exist. I have 3 printers, one Brother and 2 Epsons, and none of them will print from Aperture. I tried the above links, but that did not work either. It is very frustrating to have a program that worked perfectly, and now doesn't. Prior to the security update, I was getting excellent prints from Aperture. Hope someone (or Apple, if they're listening to us) can fix this.

iMac   Mac OS X (10.5.2)    
William Lloyd


Posts: 6,479
From: California
Registered: May 22, 2003
Re: Printing Problem after recent Security Update
Posted: Mar 19, 2008 4:02 PM   in response to: super_claret
 

The issue is -- do you have anything from Rogue Amoeba on your system -- Audio Hijack or Airfoil? If so, remove them or update them.

8-Core Mac Pro   Mac OS X (10.5.2)    
super_claret

Posts: 121
From: UK
Registered: Dec 20, 2007
Re: Printing Problem after recent Security Update
Posted: Mar 19, 2008 4:12 PM   in response to: William Lloyd
 

William Lloyd wrote:
The issue is -- do you have anything from Rogue Amoeba on your system -- Audio Hijack or Airfoil? If so, remove them or update them.

Unless these are programs that were installed with the system then no I don't. I've been very careful not to install any gimmicky stuff to avoid problems.

Any further suggestions would be gratefully received.

Thanks

Mark

Mac Pro, Dual 2.66ghz, 6GB RAM, 2x 500GB SATA   Mac OS X (10.5.2)   Formac Gallery Raven, Canon i9950  
tidysteve


Posts: 2,486
From: Wisconsin
Registered: Dec 10, 2005
Re: Printing Problem after recent Security Update
Posted: Mar 19, 2008 4:17 PM   in response to: super_claret
 

from macfixit

In many cases, simply reinstalling the Mac OS X 10.5.2 combo updater -- as mentioned above -- resolves this issue.

Before reinstalling the combo updater, however, you should try to restart CUPS manually: Launch the Terminal (located in /Applications/Utilities) and type the following commands, pressing return after each:

cupsdisable

cupsenable

Failing that, you may need to reinstall CUPS, or revert to an earlier version of the system. Various versions are available from this Web site: http://www.cups.org/software.php,. First you should use the latest file with a .dmg extension, then move to prior iterations if necessary.

PM G5 Dual 2.0 4GB RAM - X800XT w/ 30" and 23" Cinema Displays   Mac OS X (10.5.2)   PB G4 12" 1.5 1.25GB RAM - MBP C2D 17" 2.33 3GB RAM  

SierraDragon


Posts: 1,881
From: Truckee, CA
Registered: Dec 24, 2005
Re: Printing Problem after recent Security Update
Posted: Mar 19, 2008 5:43 PM   in response to: super_claret
 

Printing fine on Epson SP Pro 3800 with OS 10.4.11 and the recent updates.

-Allen Wicks

17" C2 MBP 3 GB RAM; 2006 Mac Pro; Nikon D2x   Mac OS X (10.4.11)    
Lisa and Dex

Posts: 20
Registered: Aug 24, 2006
Re: Printing Problem after recent Security Update
Posted: Mar 19, 2008 8:07 PM   in response to: super_claret
 

Joe Schorr, Greg GIlley,

Are you guys listening? <edited by host> Has Apple just stopped doing regression testing? I would expect this from Microsoft. I don't have time for reloading old versions of the OS, or doing more troubleshooting. Printing worked before the Security Update to 10.5.2 and now it doesn't! This probably blindsided you as well, but you need to get this fixed.

MacPro   Mac OS X (10.5.2)   Wondering when we'll have a stable OS  
AldousH.


Posts: 236
From: The Love Boat
Registered: May 19, 2006
Re: Printing Problem after recent Security Update
Posted: Mar 20, 2008 6:10 AM   in response to: Lisa and Dex
 

yes, this is an impossible thing to happen! i really need tings to be done right now. this is not very pro. i am sure apple is working on it right now - but still it shouldn't happen in the first place.

17" MBP SR - 20" iMac Alu   Mac OS X (10.5.2)   www.propaganda-pixel.de  
Boonen

Posts: 10
From: USA
Registered: Mar 20, 2008
Re: Printing Problem after recent Security Update
Posted: Mar 20, 2008 9:44 AM   in response to: AldousH.
 

You could call this a rant but since I got aperture I have had so many issues printing, I currently export to Photoshop CS2 to print, however it turns mu 40d raw file into a tiff file I think because CS2 does not support 40d raw files. The Prints from the Canon Pro9000 are fine from CS2. I too now have the issue with the print settings not appearing in the print window. I'd appreciate if someone could point me to something that summarizes all the print issues with Aperture 2, there seem to be a few.

I have a custom ICC profile for glossy and semi gloss canon paper, a calibrated display, shoot in Adobe RGB in RAW. The results have been very poor.

Intel iMac 24"   Mac OS X (10.5.2)   Aperture user  
Lordedmond

Posts: 10
From: UK
Registered: Jan 10, 2008
Re: Printing Problem after recent Security Update
Posted: Mar 20, 2008 12:03 PM   in response to: Boonen
 

I can print but i can NOT change printer settings

this is after the security update but my MBP without is fine all systems go

the only way is to save as PDF and print from there

I am NOT amused with this state of affairs as i cannot now print out my work direct from aperture

2.4 Imac &#38; 2.2 MBP   Mac OS X (10.5.1)    

svark

Posts: 13
From: Norway
Registered: Oct 8, 2007
Re: Printing Problem after recent Security Update
Posted: Mar 21, 2008 6:07 AM   in response to: super_claret
 

I have the same problem whid my Canon Pro 9500.
I manual restart of cups, it helps whid the printing, but I cant click the settings button.

I hope a fix for this comes soon.

Mac Pro 2,66   Mac OS X (10.5.2)    
abr8838

Posts: 6
From: Houston
Registered: Oct 27, 2007
Re: Printing Problem after recent Security Update
Posted: Mar 21, 2008 6:24 AM   in response to: super_claret
 

Same problem here with my B9180 printer. Right now I need to export to 16 bit TIFF and use PS3. I have sent the problem via the Aperture feedback page. Hopefully enough people will do this and Apple will get a fix in place soon.

Very frustrating!

Allan

Mac Pro   Mac OS X (10.5)