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Last Post
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Apr 15, 2008 9:40 PM
by: tmartine
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Posts:
1,207
From:
Canada
Registered:
Apr 4, 2006
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Fix for 5 GHz wide channel ON drop outs on AEBS!!
Posted:
Apr 6, 2008 11:27 AM
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change the channel from automatic (36) to 161... haven't tried others.
open the airPort Utility app
click on the base station
got to manual set up > wireless tab
radio mode: 802.11n (5GHz)
IMPORTANT! Channel: press Option while Clicking on the Channel combo box and choose 161... found out from the instruction manual that this option + click gives extra options... also extra options for radio mode as well... non- n options
wireless options: wide channels ON
press update
may have to restart you Apple TV... press and hold "menu" and "-"/down button... wait a bit and from the menu press "restart"
and no more dropout with 5GHz wide channels on!!!
Message was edited by: tmartine
Dual 2GHz G5 PowerMac
Mac OS X (10.5.2)
AppleTV 40 Gig, AE Gigabit
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Posts:
1
From:
Louisville
Registered:
Feb 1, 2008
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Re: Fix for 5 GHz wide channel ON drop outs on AEBS!!
Posted:
Apr 6, 2008 12:27 PM
in response to: tmartine
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Didn't work for me, I tried both wide channels on and off and my ATV still locks up on streaming.
iMac
Mac OS X (10.5.1)
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Posts:
1,207
From:
Canada
Registered:
Apr 4, 2006
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Re: Fix for 5 GHz wide channel ON drop outs on AEBS!!
Posted:
Apr 6, 2008 1:30 PM
in response to: shinka
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not sure you are having the same problem... if you are having streaming problems this is likely do to interference... when wide channels is turned off people it solves the issue... do you have an Airport Base Station.. it's an AirPort Base Station Problem as far as i know other wireless router don't seem to be effected.
this is a different issue that people including myself were having... cause the AppleTV to drop the connecting altogether.. within 2-3 min.. of startup and it doesn't come back i.e. connection gone.. requiring a restart of AppleTV to bring it back.. i.e. not a streaming problem... if you actually get streaming at all with 5GHz wide channels you don't have this problem... you likely have an interference problem.
Dual 2GHz G5 PowerMac
Mac OS X (10.5.2)
AppleTV 40 Gig, AE Gigabit
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Posts:
4
Registered:
Jan 29, 2008
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Re: Fix for 5 GHz wide channel ON drop outs on AEBS!!
Posted:
Apr 7, 2008 1:02 AM
in response to: tmartine
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Ok - just to make sure Apple hears about every one of us having the problem. I never had any issues with my wireless connection prior to the 2.01 upgrade but now streaming from my Mac to the AppleTV using the Airtunes function doesn't work for more than 5-10min before the network connection is dropped.
Configuration:
- AEBS running a N only 5GHz network and using Wide Channels - latest software & firmware
- AppleTV with 2.01 software
- iMac used for streaming
I'm not planning to switch 2.4Ghz or stop using wide channels (I already have a 2.4Ghz G network thank you  )- so please Apple we need a patch!
Kind regards
Mac OS X (10.5.1)
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Posts:
1,207
From:
Canada
Registered:
Apr 4, 2006
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Re: Fix for 5 GHz wide channel ON drop outs on AEBS!!
Posted:
Apr 7, 2008 4:58 AM
in response to: RobertSan
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did you actually read the post?
you can use 5 GHz AND wide channels and not get ANY dropouts by changning the channel from automatic (36) to to 161 no more dropouts...
i'll repeat... 5GHz with wide channels ON works if you change the channel from automatic (36) to 161... i.e. exactly what you want... i.e. you don't have to wait for a fix, you can use it today in the configuration you want.
Dual 2GHz G5 PowerMac
Mac OS X (10.5.2)
AppleTV 40 Gig, AE Gigabit
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Posts:
4
Registered:
Jan 29, 2008
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Re: Fix for 5 GHz wide channel ON drop outs on AEBS!!
Posted:
Apr 7, 2008 5:56 AM
in response to: tmartine
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Yes I did
It wasn't working when I tried this morning - so I've turned off everything - re-started and I'm testing again now.
PS: I think the channels are different in Europe since I've only got 36, 40, 44 and 48 in my drop-down menu. Trying with 36 now (but not the automatic option).
Mac OS X (10.5.1)
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Posts:
1,207
From:
Canada
Registered:
Apr 4, 2006
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Re: Fix for 5 GHz wide channel ON drop outs on AEBS!!
Posted:
Apr 7, 2008 6:54 AM
in response to: RobertSan
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someone else indicated that probably anything over 40 would work.. but if haven't tried anything other than 161... if it ain't broke.. don't fix it attitude?
Dual 2GHz G5 PowerMac
Mac OS X (10.5.2)
AppleTV 40 Gig, AE Gigabit
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Posts:
1,207
From:
Canada
Registered:
Apr 4, 2006
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Re: Fix for 5 GHz wide channel ON drop outs on AEBS!!
Posted:
Apr 7, 2008 7:25 AM
in response to: RobertSan
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try channel 48 and see what happens...
Dual 2GHz G5 PowerMac
Mac OS X (10.5.2)
AppleTV 40 Gig, AE Gigabit
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Posts:
4
Registered:
Jan 29, 2008
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Re: Fix for 5 GHz wide channel ON drop outs on AEBS!!
Posted:
Apr 7, 2008 10:46 AM
in response to: tmartine
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OK - so when using channel 36 it lost the connection after around 36 mins of streaming audio. When using channel 40 it's streamed for over three hours without any issues.
Really strange... I can't see what's different between 36 and 40 (btw - I've checked and I've got no close neighbors using 5GHz Wireless N)
Thanks for your help! I hope this will get properly fixed soon by Apple.
Rob
Mac OS X (10.5.1)
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Posts:
17
Registered:
Nov 27, 2007
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Re: Fix for 5 GHz wide channel ON drop outs on AEBS!!
Posted:
Apr 9, 2008 8:09 PM
in response to: tmartine
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Mine has been dropping the connection like mad the last few days.
I'm giving channel 161 a shot.
I'd never have guessed about the option click changing the menu.
Way to make things opaque, Apple.
17" 2.33 GHz Powerbook Pro - 2.0 GHz G5
Mac OS X (10.4.11)
Airport Extreme, Apple TV
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Posts:
17
Registered:
Nov 27, 2007
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Re: Fix for 5 GHz wide channel ON drop outs on AEBS!!
Posted:
Apr 9, 2008 10:03 PM
in response to: Cynops
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Meh, the Apple TV just dropped the connection with the base station set to channel 161 with wide channels ON.
Okay, now I'm trying channel 36 (automatic) with wide channels OFF.
This has been reported to Apple as a bug, right?
17" 2.33 GHz Powerbook Pro - 2.0 GHz G5
Mac OS X (10.4.11)
Airport Extreme, Apple TV
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Posts:
29
From:
Texas
Registered:
Jan 11, 2008
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Re: Fix for 5 GHz wide channel ON drop outs on AEBS!!
Posted:
Apr 11, 2008 9:22 PM
in response to: tmartine
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tmartine - thank you for your post on fixing the Apple Extreme Base Station to channel 161... however, I did everything you mentioned and I still have Apple TV dropping it's connection (not as often, but still doing it).
It's sad to think I'm probably going to have to uncheck "Use Wide Channels" and now risk my performance to be under 200 for the rate...
Macbook 2.0 ghz with newly upgraded 4 gigs of RAM
Mac OS X (10.5.1)
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Posts:
29
From:
Texas
Registered:
Jan 11, 2008
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Re: Fix for 5 GHz wide channel ON drop outs on AEBS!!
Posted:
Apr 11, 2008 9:23 PM
in response to: Cynops
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Cynops,
Did this fix it? I'm having the same issue as you... I did use Channel 161 and my Apple TV still drops every once in a while... so maybe I just need to try Channel 40, like others have suggested.
If that doesn't work, then I am just going to turn "Wide Channels" off... which will make my performance less, but until Apple gets this sh*t together, it's going to take just that.
Macbook 2.0 ghz with newly upgraded 4 gigs of RAM
Mac OS X (10.5.1)
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Posts:
479
From:
Earth
Registered:
Nov 27, 2003
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Re: Fix for 5 GHz wide channel ON drop outs on AEBS!!
Posted:
Apr 14, 2008 6:11 AM
in response to: tmartine
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Those that can set their AEBS to channel 161 must have a US version AEBS. I purchased min in Europe and the highest I can go is to 48 (I think. I do not have the AEBS with me at the moment). So the "161 solution" would not work for anyone outside of the US. The fact remains, Apple sold a partially functioning product but received complete payment. This is not fair, and becoming more and more typical of Apple's behavior.
I am beginning to think differntly about Apple.
MBP 17 Inch , 3 gig of ram, and stuff
Mac OS X (10.5.2)
Shure es530's, iPhone, Nikon D80 (18-200 Zoom), Nokia N82
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Posts:
14
Registered:
Jun 17, 2006
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Re: Fix for 5 GHz wide channel ON drop outs on AEBS!!
Posted:
Apr 14, 2008 8:11 AM
in response to: tmartine
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Yea Baby!
I tried it and it works. My Apple TV now Sync's a complete movie in less that 10 minutes with no drop outs.
It also worked with Wide Channel disabled and Automatic channel but very very very Slowly.
All Macs
Mac OS X (10.5.2)
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