Topic : periodic Dual-link display problem with new adapter

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Wes Plate


Posts: 1,546
From: Seattle-area
Registered: Apr 20, 2001
periodic Dual-link display problem with new adapter
Posted: Dec 23, 2008 8:42 AM
 

I don't yet know what conditions cause it but I'll be working with my MacBook Pro connected to my 30" display when the screen "shifts" and then becomes practically unreadable. I have to disconnect the adapter and reattach it. The photos below show a detail of the problem and then how it looks after reconnecting the adapter.



Here are two movies showing the problem.
http://www.plate.net/dvidualinkadapterproblem/MVI_2327.mov
http://www.plate.net/dvidualinkadapterproblem/MVI_2328.mov

I have not yet called Apple, but has anyone else seem reports of this?

MacBook Pro   Mac OS X (10.5.6)   Disclaimer: I benefit financially from any purchase you make from Automatic Duck  

demolasko


Posts: 523
From: Columbus, OH
Registered: Oct 21, 2008
Re: periodic Dual-link display problem with new adapter
Posted: Dec 23, 2008 8:47 AM   in response to: Wes Plate
 

i have not hooked my MBP up to an external display yet but that does not look good // did you try to return the adapter for another one? i would call apple myself if that dont work.

MacBook Pro 5,1 (late 2008)   Mac OS X (10.5.5)  
timeslip

Posts: 4
From: US
Registered: Dec 23, 2008
Re: periodic Dual-link display problem with new adapter
Posted: Dec 23, 2008 9:41 AM   in response to: demolasko
Helpful

It is now day 2, and I also experienced the same problem. All of a sudden it went all fuzzy on me. I unplugged the mini displayport and plugged it back in. It seemed to fix itself, but then had issues again. After I unplugged the USB piece and plugged it back in, it was fine.

Unibody 2.8 MBP   Mac OS X (10.5.6)    
Rob Meyer


Posts: 59
Registered: Aug 21, 2005
Re: periodic Dual-link display problem with new adapter
Posted: Dec 25, 2008 10:38 PM   in response to: timeslip
Helpful

Exact same problem here as well (Dell 3007WFP 30"). Additionally, if I turn the monitor off/on instead of unplugging the USB or display port connector, when it comes back on there's massive visual static over the whole screen.

     
Jerry Pierce

Posts: 4
Registered: May 3, 2005
Re: periodic Dual-link display problem with new adapter
Posted: Dec 26, 2008 7:24 AM   in response to: Rob Meyer
 

I have a similar issue. Mine is a 30" Apple display. I have a 'flicker' every-so-often. Maybe once every 15 minutes? Hour? The display disappears then immediately back - less than 10 frames. Certainly tolerable, but not the best. I have shifted to powering via an external USB power brick - makes no difference. Sounds like a critical timing error. But I'm seeing it on an all-apple set up which may give some hints for other displays.

Unibody MacBook Pro   Mac OS X (10.5.6)    
joet3ch

Posts: 21
From: United States
Registered: Oct 27, 2008
Re: periodic Dual-link display problem with new adapter
Posted: Dec 26, 2008 8:44 AM   in response to: Rob Meyer
 

Unfortunately I am having the same issue with the Dell 3007.

Macbook Pro   Mac OS X (10.5.5)    
Hypher

Posts: 2
From: Oregon, USA
Registered: Dec 26, 2008
Re: periodic Dual-link display problem with new adapter
Posted: Dec 26, 2008 4:46 PM   in response to: Rob Meyer
 

I'm having exactly the same issue, horizontally shifted lines and then static if I power cycle the screen. The noise is very similar to the flickering, too. Essentially, every other vertical line is static, rather than picture. Seems pretty intermittent, and not related to activity or heat. Interestingly, sometimes the screen "flickers" a little and doesn't get distorted. Sometimes it does. Its extremely annoying, because unplugging the adapter causes open windows to change suze and location.

I plan on contacting Apple about the issue soon, has anyone else had any luck?

MacBook Pro, Late 2008   Mac OS X (10.5.6)   Using Dual-Link DVI adapter w/ dell 3007WFPl  
jacdan

Posts: 13
Registered: Nov 4, 2008
Re: periodic Dual-link display problem with new adapter
Posted: Dec 27, 2008 3:30 AM   in response to: Hypher
 

That´s it, i´m officially canceling my pre-order for the dual-dvi cable. This is ridiculous. I´ll accept the fact that Apple screwed up and that I can´t get my 30" working with this macbook pro.

I´m surprised they can get away with this kind of behavior. They took away my matte screen, and made sure I couldn´t even use my 30" matte screen. Thanks Steve.

  Mac OS X (10.5.5)    
Acmee

Posts: 12
From: Germany
Registered: Dec 24, 2008
Re: periodic Dual-link display problem with new adapter
Posted: Dec 27, 2008 11:57 AM   in response to: Wes Plate
 

Exactly the same problem in my setup.

Macbook Pro   Mac OS X (10.5.6)    
Pipecat

Posts: 14
From: Italy
Registered: Oct 27, 2008
Re: periodic Dual-link display problem with new adapter
Posted: Dec 28, 2008 3:21 AM   in response to: Wes Plate
 

I've got the same annoying stuff...horizontal lines, screen turns black and suddenly back to normal...oh my god i can't accept this... APPLE DO SOMETHING!!! COME ON!!! otherwise i should consider to sell it...

||MBP unibody 2,53ghz 4GB Ram   Mac OS X (10.5.6)    
joet3ch

Posts: 21
From: United States
Registered: Oct 27, 2008
Re: periodic Dual-link display problem with new adapter
Posted: Dec 28, 2008 6:27 PM   in response to: Wes Plate
 

Has anyone had luck with exchanging for a working adapter or are they all causing this issue?

Macbook Pro   Mac OS X (10.5.6)    
krypttic


Posts: 306
From: Phoenix, AZ
Registered: Aug 24, 2002
Re: periodic Dual-link display problem with new adapter
Posted: Dec 28, 2008 8:56 PM   in response to: joet3ch
 

I don't think exchanging the adapter will do any good.

15" MB Pro 2.8/320GB 7200 RPMHDD/4GB RAM   Mac OS X (10.5.6)   30" Cinema Display (w/ Adapter), 1.5 TB FW800 RAID 0 (x2), iPhone 3G  
Sluue

Posts: 3
From: San Francisco
Registered: Dec 29, 2008
Re: periodic Dual-link display problem with new adapter
Posted: Dec 29, 2008 1:59 AM   in response to: Wes Plate
 

Exact same problem here.. (and same fuzzy screen after powercycling monitor , dell3007wfp)

how could this not have been found?

Did they just know they had a lemon and just shipped anyway due to the ridiculous delays?

MBP (late 2008)   Mac OS X (10.5.6)    
joet3ch

Posts: 21
From: United States
Registered: Oct 27, 2008
Re: periodic Dual-link display problem with new adapter
Posted: Dec 29, 2008 7:01 AM   in response to: Wes Plate
 

Wes, What was the result from contacting Apple?

Macbook Pro   Mac OS X (10.5.6)    
Type_11

Posts: 5
From: Midwest
Registered: Nov 1, 2008
Re: periodic Dual-link display problem with new adapter
Posted: Dec 29, 2008 12:43 PM   in response to: joet3ch
 

Here is a data point for you. I do not see any distortion and have used the adapter for about 40+ hours with a new MBP 15" and 6+ hours with a new MBA. this is with a 30" ACD. Here is my setup. Powered USB hub->ACD 30"->Dual Link MDP Adapter->Powerbook MDP. So either some adapters are bad or as some others are posting it might have to do with the usb hub (especially powered ones). If you have a 30" ACD then you might try going through the monitors usb ports first and from monitor to adapter.

Late 2008 MBP 2.83   Mac OS X (10.5.6)