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Last Post
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Jul 2, 2007 12:12 AM
by: Tim Liszt
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Posts:
4
Registered:
Jun 30, 2007
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Activation Nightmare
Posted:
Jun 30, 2007 2:22 AM
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9 hours and waiting in new york. anyone waiting this long?
sony vaio
Windows XP Pro
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Posts:
824
Registered:
Oct 4, 2002
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Re: Activation Nightmare
Posted:
Jun 30, 2007 2:25 AM
in response to: alemco
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Sorry to hear you're waiting so long.
I'm beginning to wonder if the east coast iPhone shoppers have a different server which may, perhaps be acting wacky at this moment?
I was able to plug and play (activate) all within, less than 10mins. Check out my thread. I'm in Los Angeles, btw.
hope your activation gets resolved quickly.
Dual 867mhz G4 MDD
Mac OS X (10.4.6)
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Posts:
228
From:
NYC
Registered:
Jan 31, 2005
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Re: Activation Nightmare
Posted:
Jun 30, 2007 2:31 AM
in response to: alemco
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same boat, got a little sleep, but this is awful, and I'm a new customer, they should be treating new customers extra good, but i guess not, welcome to AT&T!
Black MacBook (Fully Loaded), iPhone 8GB
Mac OS X (10.4.10)
iPod vid 60GB, iPod nano 2GB
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Posts:
61
Registered:
Oct 9, 2006
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Re: Activation Nightmare
Posted:
Jun 30, 2007 2:36 AM
in response to: Gabe 5 Editor
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I was having the same problem, I was a new coustomer switching from verizon. Started activation and got the first email at 923pm, and email telling me it would take longer at 936.....I waited and just when I was ready to give up hope and go to sleep I got an email at 338am that my number transfer was not avilable....which *****, but I decided oh well and bit the bullet and resubitmed my activation for a brand new number and it worked instantally. I know that didnt seem to be the trick erlier, but maybe theyre finally catching up with the new activations?
Macbook
Mac OS X (10.4.8)
2GB ram
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Posts:
45
From:
Staten Island, NY
Registered:
May 26, 2005
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Re: Activation Nightmare
Posted:
Jun 30, 2007 2:37 AM
in response to: alemco
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I starting the activation process at about 8:00 PM in NYC, and couldn't wait any longer, so I went to bed. I could barely sleep, and woke up at 4:30 AM. Finally, I saw the long awaited activation email in my inbox, and I gotta tell you, it was worth the wait!
This thing is AMAZING!
MacBook Pro 15" 2 Ghz Intel Core Duo
Mac OS X (10.4.8)
1 GB 667 MHz DDR2 SDRAM
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Posts:
3
Registered:
Apr 6, 2006
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Re: Activation Nightmare
Posted:
Jun 30, 2007 2:38 AM
in response to: alemco
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I've been waiting since 11:30 and they won't activate the phone. It's a paperweight. We're going on 7 hrs now. At&T *****.
Mac Mini Core Duo
Mac OS X (10.4.6)
1Gb Ram
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Posts:
4
Registered:
Jun 30, 2007
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Re: Activation Nightmare
Posted:
Jun 30, 2007 2:39 AM
in response to: Rawpixels
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does the activation screen go away or do you have to keep checking your email?
sony vaio
Windows XP Pro
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Posts:
4
From:
New York City
Registered:
Jun 30, 2007
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Re: Activation Nightmare
Posted:
Jun 30, 2007 2:50 AM
in response to: alemco
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Same here (in NYC), it's been about 10 hours for me. AT&T said (after talking to 4 agents) that it's Apple's job to activate the phone not theirs.
Here goes the runaround.
G5 Quad Mac OS X (10.4.10)
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Posts:
2
Registered:
Jun 30, 2007
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Re: Activation Nightmare
Posted:
Jun 30, 2007 2:52 AM
in response to: Leone D'Antonio
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8 hours and waiting. The instructions are not coming on my itunes. All I have been able to do is sync music, pictures. i cannot activate my ATT account. The phones says that ATT is waiting to activate phone and that it might take awhile.
Toshiba
Windows XP Pro
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Posts:
228
From:
NYC
Registered:
Jan 31, 2005
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Re: Activation Nightmare
Posted:
Jun 30, 2007 3:00 AM
in response to: PeteTech
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Pete, i know that's what they said, but we know that AT&T is a bunch of fridging liars. I spent a good hour on the phone with an Apple rep, and used him as my middle man while he spoke with AT&T, cause i couldn't stand the crap they were telling me. Finally we found out where the problem was, but all i can do is wait until my # transfer either goes through or gets rejected. And honestly, I wish it would just get rejected so my wife and I both could start using our phones as opposed to waiting for another 24 hrs after the first one is activated. I think Apple has done a great job, except for their selection of carriers, I would much rather have more minutes and fave5 than rollover and less minutes. The 200 included texts are cool, but i think that is to prepare us for the addition of iChat sms.
Black MacBook (Fully Loaded), iPhone 8GB
Mac OS X (10.4.10)
iPod vid 60GB, iPod nano 2GB
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Posts:
91
Registered:
Jul 22, 2006
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Re: Activation Nightmare
Posted:
Jun 30, 2007 3:15 AM
in response to: alemco
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I'm also in NYC, but for me the activation was a breeze. It took me 6 minutes to transfer my number from my old phone (I've been a Cingular/AT&T customer since December).
Though I did everything at 3 in the morning. Maybe the servers earlier were busy because of so many people trying to activate their phones ...
MacBook
Mac OS X (10.4.10)
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Posts:
4
Registered:
Jun 30, 2007
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Re: Activation Nightmare
Posted:
Jun 30, 2007 3:27 AM
in response to: alemco
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7 hours, 10 minutes. Absolutely delightful. I have been with Sprint for 8 years, and the iPhone is a compelling enough reason to change providers. I stand in line for 2 hours, spend $700 for the phone, car charger, and misc accessories, and now I have been waiting for 7 hours, 10 minutes for this "useless brick" to activate. Most unpleasant. Is this the kind of service we should come to accept from AT&T and Apple?
HP Pavilion
Windows XP
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Posts:
22
Registered:
Sep 28, 2001
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Re: Activation Nightmare
Posted:
Jun 30, 2007 4:32 AM
in response to: alemco
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Nightmare, indeed! I've been waiting 11+ hours now. I got the phone after a somewhat reasonable one-hour wait at the Albany, NY store, then spent 4+ hours talking to AT&T and Apple trying to get the thing activated.
First problem: the activation email was sent to my old .Mac address, which I no longer had access to because I let my .Mac subscription expire years ago. I still use my .Mac email address as my iTunes account login and to post on the forums here, so when prompted for my AppleID when activating I put that address in. Silly me. Trying to explain that to an AT&T service rep from Canada was tons o' fun.
First solution: I got drunk and desperate enough to re-subscribe to .Mac, costing me an additional $99.
Second problem: I finally got an email at my old-but-now-new .Mac account saying that my existing AT&T rate plan is "incompatible" with the iPhone. So, another call to AT&T. It seems that it's not a simple matter of adding $20/month for iPhone service to your existing AT&T rate plan. I currently pay $29.99/month for 350 minutes on a rate plan which I've had for 3+ years but which is no longer an option for new AT&T customers. So now I have to pay $39.99/month for 450 minutes (AT&T's cheapest plan), plus the additional $20/month for iPhone service.
Second solution: accepting (for now) that I'll be paying $10/month extra for those additional 100 minutes, which works out to $0.10/minute for minutes I don't need or want. I'll work on this "incompatibility problem" with AT&T billing later.
Third problem: I awoke this morning to find that (a) my iPhone still hasn't been activated and (b) that my old phone is now inactivated. I can't even call anyone to complain now since I don't have a land-line.
Total cost of ownership thus far: $650 for the phone (includes NY state sales tax), $99 for .Mac to escape the whirlwind of AT&T versus Apple blame, $240 over two years for my new "compatible" AT&T rate plan, and $480 over two years for iPhone data service. $1500 and counting for a new phone, a phone which isn't even working at the moment.
iMac 17" 1.83GHz Intel Mac OS X (10.2.x)
iMac 17 FP 800mHz Mac OS X (10.2.x)
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Posts:
437
Registered:
Jan 18, 2007
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Re: Activation Nightmare
Posted:
Jun 30, 2007 4:35 AM
in response to: Leone D'Antonio
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Youre probably right, I am on East Coast and going on 12 hours now.
Mac OS X (10.4.8)
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Posts:
277
From:
NYC
Registered:
Jul 31, 2006
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Re: Activation Nightmare
Posted:
Jun 30, 2007 4:38 AM
in response to: alemco
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waiting 13 hours here. NYC. still cant use phone.
I think nobody will have activation till Monday.
Mac OS X (10.4.10)
Black MacBook, 2.0GHz Core Duo, 1GB Ram, 80GB, Superdrive, Purchased 07/2006
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