Topic : New iMac condensation inside screen glass

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B. Kennedy


Posts: 311
From: Dallas, TX
Registered: Oct 8, 2003
New iMac condensation inside screen glass
Posted: Aug 7, 2007 9:49 PM
 

I hooked up my new 24" aluminum iMac and after about an hour of using it, a 1" x 3" strip of condensation gradually appeared in the lower right portion of the screen behind the glass. Anyone else see this?

Aluminum iMac   Mac OS X (10.4.10)   4GB RAM  
den.thed


Posts: 6,581
From: Modesto, Calif. USA
Registered: Aug 17, 2006
Re: New iMac condensation inside screen glass
Posted: Aug 7, 2007 9:52 PM   in response to: B. Kennedy
 

Yes > Here <

17" iMac Intel Core Duo - 2GB Ram -   Mac OS X (10.4.10)   - Maxtor 300GB FireWire - Creative Inspire 2.1 - 2G Nano  
island monkey

Posts: 29
From: UK
Registered: Sep 9, 2007
Re: New iMac condensation inside screen glass
Posted: Oct 7, 2007 10:01 PM   in response to: B. Kennedy
 

Yes, same problem with my new alu 24" imac.

i even let it sit for 2 days acclimatising before i first booted it up.

will be calling apple later today

also, i'm sure the sharpness of the display has dropped since i had the condensation.

iMac 24" 2.4Ghz   Mac OS X (10.4.10)    
Al Van Malsen


Posts: 3,259
Registered: Feb 16, 2001
Re: New iMac condensation inside screen glass
Posted: Oct 8, 2007 3:41 AM   in response to: B. Kennedy
 

Who cares whether others have the problem or not.

Take it back and get a new one!!!

24"imac 2.4Gz, 17"iMac core duo, 20" G5 iMac, 20" Intel iMac   Mac OS X (10.4.8)    
kkat69


Posts: 186
From: Atlanta, Georgia
Registered: Sep 4, 2007
Re: New iMac condensation inside screen glass
Posted: Oct 8, 2007 6:56 AM   in response to: Al Van Malsen
 

Al Van Malsen wrote:
Who cares whether others have the problem or not.

Take it back and get a new one!!!

The user is just looking for support from others who may or may not have experienced the same issue. Maybe one of them has a solution to try or some advice why this issue is happening.

Please post helpful information and not flame the OP. These type of comments go againts the Apple Discussions Terms of use.

Here's a link as a refresher:

http://discussions.apple.com/help.jspa#terms

Be polite. Everyone should feel comfortable reading Submissions and participating in discussions. Apple will not tolerate flames or other inappropriate statements, material, or links. Most often, a "flame" is simply a statement that is taunting and thus arbitrarily inflammatory. However, this also includes those which are libelous, defamatory, indecent, harmful, harassing, intimidating, threatening, hateful, objectionable, discriminatory, abusive, vulgar, obscene, pornographic, sexually explicit, or offensive in a sexual, racial, cultural, or ethnic context.


-={ iMac 24" 2.8ghz -   Mac OS X (10.4.10)   - First iMac }=-
Al Van Malsen


Posts: 3,259
Registered: Feb 16, 2001
Re: New iMac condensation inside screen glass
Posted: Oct 10, 2007 3:51 AM   in response to: kkat69
 

I don't need an interpreter thank you and stand by what I said. It is defective and needs to be returned. The poster does not need validation to solve an issue, he needs a solution.
This is the second time you have felt the need to come here and make similar coments. Who put you in charge?

http://discussions.apple.com/message.jspa?messageID=5534082#5534082

24"imac 2.4Gz, 17"iMac core duo, 20" G5 iMac, 20" Intel iMac   Mac OS X (10.4.8)    
tgemign

Posts: 2
From: Northeast
Registered: Oct 10, 2007
Re: New iMac condensation inside screen glass
Posted: Oct 10, 2007 1:26 PM   in response to: B. Kennedy
 

I encountered the same thing. Powered up for the first time and within a few hours I spotted the condensation in the lower right hand corner. Left the computer on for a few hours and it disappeared. It happened to my girlfriends new 24" Imac as well. It hasn't appeared again... so far. If this is a typical occurance it would be reassuring if Apple made a reference to it.

Intel 24"Imac   Mac OS X (10.4.10)    
Edward Boghosian


Posts: 538
Registered: Nov 12, 2004
Re: New iMac condensation inside screen glass
Posted: Oct 10, 2007 3:40 PM   in response to: kkat69
 

Van Malsen is right. There should be no condensation at all. Why waste time. So what if someone has an explanation. You are not going to keep it with the explanation. SEND IT BACK!

i-Mac G5, 20, Bl.T., A.E., Both versions A &#38; i-sight(1.5GB of Ram)   Mac OS X (10.4.10)    
fishbear

Posts: 1
From: uk
Registered: Oct 14, 2007
Re: New iMac condensation inside screen glass
Posted: Oct 14, 2007 4:36 AM   in response to: B. Kennedy
 

Hi

Same issue - condensation on lower right hand corner. Left it on for about an hour and it cleared. No recurrence since then and no issues with the machine, which has to be the loveliest bit of technology I have ever worked with..

Enjoy your new iMac :-)

iMac 24" 2.4Ghz 3GB   Mac OS X (10.4.10)  
kkat69


Posts: 186
From: Atlanta, Georgia
Registered: Sep 4, 2007
Re: New iMac condensation inside screen glass
Posted: Oct 14, 2007 11:18 AM   in response to: Al Van Malsen
 

Al Van Malsen wrote:
I don't need an interpreter thank you and stand by what I said. It is defective and needs to be returned. The poster does not need validation to solve an issue, he needs a solution.
This is the second time you have felt the need to come here and make similar coments. Who put you in charge?

http://discussions.apple.com/message.jspa?messageID=5534082#5534082

But apparently you need a lesson in manners.

Al Van Malsen wrote:
Who cares whether others have the problem or not.

The user apparently wanted to hear others experiences by posting something. The least you can do is not be rude and not basically say "who cares" and put your words more professional.

I Reported this post for having to give you a lesson in manners a 2nd time.

Standing by what you said is one thing. Being down right rude is another.

To the OP I give you this someone helpful answer. Yes if you think it's faulty take it back. As I posted here it might end up happening again. Several good posts on this page:

http://discussions.apple.com/message.jspa?messageID=5555584#5555584

I'll quote it so you don't have to change pages:

kkat69 wrote:
Since the iMac goes Glass > Space > LCD it wouldn't be totally surprising that condensation would show up there if there is a lot of humidity and the temp variations between the outside of the glass and the inside of the glass.

The space between the glass and lcd is not air tight. The glass is just a "cover" and not affixed to the actual LCD. It's held on by some magnets but there's still air going to and from between the lcd and the section that connects to the glass. It's like when you get condensation/ie., fogged windows in a car. The temp difference the air outside the glass and the air inside the glass as well as both surface sides it's a matter of physics that a fog will appear if the conditions are optimal.

I would at least call Apple or goto an Apple store so that there is a record of it happening in case any damage is caused by it. However do not be surprised if the fog goes away by the time you get there.


-={ iMac 24" 2.8ghz -   Mac OS X (10.4.10)   - First iMac }=-  
Reza_B

Posts: 4
Registered: Mar 31, 2006
Re: New iMac condensation inside screen glass
Posted: Oct 16, 2007 7:25 AM   in response to: fishbear
 

hello everyone

I had the same problem after a few minutes of use. HERE IS THE SOLUTION:
it is condensation due to possible lack of waterproofness when the imac travels (boat or plane)
it will NOT resolve by itself. You must bring it back for repair. They open up the screen, clean and dry the inside, and that's it... did that, and got my mac back after a couple of hours...
cheers from Paris France,

Reza

Powerbook G4 1.25 / imac 24" alu 2.8 core extreme   Mac OS X (10.4.10)   great computer  
Sir Lancaster

Posts: 23
Registered: Apr 30, 2006
Re: New iMac condensation inside screen glass
Posted: Oct 16, 2007 9:57 AM   in response to: Reza_B
 

Reza: Thanks for the update.

In my case it seems to have resolved by itself. I hate having to send my new iMac for repair. I will skip that and keep my fingers crossed, hopefully it will not re-occurr.

iMac 24", Aluminum   Mac OS X (10.4.10)   2GB RAM
Sir Lancaster

Posts: 23
Registered: Apr 30, 2006
Re: New iMac condensation inside screen glass
Posted: Oct 20, 2007 5:00 PM   in response to: Sir Lancaster
 

Turned on the imac after 2 days of rest and got the condensation again. This time it was even worse!

I went to my local (Panama) Apple Store (it's called Mac Store) and they told me that many customers have reported the same problem.

iMac 24", Aluminum   Mac OS X (10.4.10)   2GB RAM  
mmmmark


Posts: 69
Registered: Mar 6, 2002
Re: New iMac condensation inside screen glass
Posted: Oct 21, 2007 6:51 PM   in response to: Sir Lancaster
 

I didn't notice this until I had migrated all my settings and apps over. It had about 3" x 2" area in the lower right corner. I thought I was going to have to send it back because it looked like an oily film that was stuck under the glass.

To my surprise (and delight) it went away after about a day of being on and has stayed away.

I think having a metal case is the blame. The aluminum holds the heat (or cold) very well. If it has been in a warehouse or the hold of a plane (mine was air freighted from China and recieved in TWO days!).

Anyway, say it has been kept at 40 degrees and you turn it on. The internal temp rises quickly to 120-130 degrees. That differential makes for condensation. I get this on my home windows and they are dual pane, so it makes sense.

24" Aluminum iMac   Mac OS X (10.4.10)    
Sir Lancaster

Posts: 23
Registered: Apr 30, 2006
Re: New iMac condensation inside screen glass
Posted: Oct 21, 2007 7:06 PM   in response to: mmmmark
 

What you say makes sense. Then this issue will re-occur each time the physical conditions are met. I prefer to remove the glass, that way I also get rid of the glossy. Hope that someone comes out with an accessory bezel to be placed after the glass is removed so that it does not look like something is missing.

iMac 24", Aluminum   Mac OS X (10.4.10)   2GB RAM