Posts:
63
Registered:
Oct 30, 2004
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Sudden Reboot
Posted:
Aug 9, 2007 7:59 AM
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I'm working on a keynote presenation. After a while of work, if I press the "play" button or use the keyboard shortcut to play the slide show my iBook suddenly reboots. Of course any unsaved changes are lost. I've not been able to figure out any correlation between certain keystrokes or commands. However, I do remember it happening directly after I saved. I saved (because it konked out on me before) and then when I pressed "play" to view the slideshow my iBook rebooted. Anyone have this problem too or any ideas on what the cause might be? Many thanks!
iBook
Mac OS X (10.4.10)
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Posts:
45
Registered:
Nov 20, 2004
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Re: Sudden Reboot
Posted:
Aug 9, 2007 5:30 PM
in response to: Shaun Walker
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Hi,
I installed Keynote yesterday and experienced the same problem. My MacBook suddenly shutdown/spontaneously rebooted when I pressed 'play'.
I have also experienced a complete system freeze (everything locked up and I had to force a shutdown).
I think this problem occurred with previous versions of Keynote so hope it will be fixed soon!
MacBook 2Ghz (White)
Mac OS X (10.4.10)
2Gb RAM, 80Gb HD
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Posts:
35
Registered:
Oct 3, 2005
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Re: Sudden Reboot
Posted:
Aug 10, 2007 9:29 PM
in response to: MacNeilly
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I'm not a frequent Keynote user.... but I remember shortly after getting my MacBook last year, I was delivering a presentation at a conference with the '06 version of Keynote. Halfway through the show, my MacBook suddenly rebooted!
Of course I was the only Mac user in the room, and this did absolutely nothing to back up my claims of Mac's reliability... 
I've been a Mac user for a long, long time... and I can't imagine how Keynote could crash so hard that the system would restart. And of course, it's one bug that's probably a real pain to track down....
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Posts:
63
Registered:
Oct 30, 2004
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Re: Sudden Reboot
Posted:
Aug 10, 2007 9:55 PM
in response to: Mark Rushton
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It's good to know I'm not the only one out there with this bug. As I keep building my presentation for an upcoming workshop I keep finding that silly bug happening. It only happens when I hit the "play" button or do the keyboard shortcut for "play". I thought it might be caused by hitting "play" to soon after a save. One time I saved and then immediatly hit the Play button after the progress bar went away. The computer suddenly rebooted. When I reopened the presentation file it did not reflect any of the work I had just previously "saved." Sigh. I guess we're stuck with this bug for a while.
Power Mac G5
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Posts:
2
Registered:
Jan 13, 2007
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Re: Sudden Reboot
Posted:
Aug 11, 2007 6:04 AM
in response to: Shaun Walker
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Hello everybody,
I have the same problem! Reboot every 2nd or 3rd time when I press the play button.
Keynote 08 is the first version I've seen. I'm really impressed about it. It's much much better than Powerpoint.
But with that bug it's not possible to work with the program! I hope Apple will provide a bug fix soon.
Regards from Germany.
Andreas
Mac mini Intel Core Duo 1.66 GHz 2GB
Mac OS X (10.4.10)
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Posts:
9,600
Registered:
May 8, 2003
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Re: Sudden Reboot
Posted:
Aug 11, 2007 7:43 AM
in response to: Shaun Walker
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This may be a holdover from Keynote 3. There have been several reports of presentations causing system reboots but, since many presentations have company sensitive information, users aren't really free to send these presentations to other users here to determine if there's a particular machine that causes the crash more often OR to Apple so they can try to reproduce.
If it can't be reliably re-created, it's a lot harder to fix, but without the problem presentation (or at least steps required to create a potentially problem presentation) this is a serious error that may continue.
MacBook Pro 2.16
Mac OS X (10.4.10)
2 Gig RAM - 1 GHz TiBook 1 Gig RAM
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Posts:
4
From:
Germany
Registered:
Aug 8, 2007
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Re: Sudden Reboot
Posted:
Aug 11, 2007 10:21 AM
in response to: Shaun Walker
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Hi there,
had the same problem, not that often, but I was kind of shocked, when suddenly my MacBook rebooted. Good to know, that it seems to be a software error. I never realized, that it only happend with Keynote. I thought it had to do with my external connected monitor, which hat to change resolution or something similar and when I started the presentation (play) then it suddenly rebooted. Can anybody confirm this with an external monitor? It never happend without one.
I mean, that does not really help, because if you have an external projector connected 
Hopefully there will be also a fix for iWork 06. Bought this 4 weeks ago and there is apparently no free or reduced price update of iWork 08...
Maybe one can give it back and get the money back
Good luck,
Jan
MacBook
Mac OS X (10.4.10)
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Posts:
18
From:
Germany
Registered:
Aug 12, 2007
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Re: Sudden Reboot
Posted:
Aug 12, 2007 9:21 AM
in response to: Shaun Walker
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I just experienced the same problem. But beyond the simple reboot, which is a huge drawback but somewhat tolerable, it destroyed the presentation I worked on when the reboot happened! If I want to open the file now there is just an error message saying Keynote is not able to open the file, because it is corrupted! I worked hours on this presentation and now it seems to be all gone... I'm so totally ****** right now.
MacBook Core Duo
Mac OS X (10.4.10)
1GB RAM
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Posts:
8
Registered:
Jul 17, 2006
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Re: Sudden Reboot
Posted:
Aug 12, 2007 10:59 PM
in response to: Shaun Walker
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Same here. Just intalled KN08 and made 1 slide to test the animation feature and play ->instant reboot. I hvae used KN06 for ages and it has never done this at all
MacBook, 2Gh Dyo, 2G RAM, OS 10.4.10. This is a killer for me as a presentor - i cant risk this happening in front of business pitch or presentation
Nigel
macbook
Mac OS X (10.4.10)
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Posts:
120
From:
Netherlands
Registered:
Jan 15, 2006
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Re: Sudden Reboot
Posted:
Aug 13, 2007 2:25 AM
in response to: Shaun Walker
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Same here, 2nd time already. Directly after hitting the play button my Macbook Core2Duo reboots.
No kernel panic, no error message, just instant reboot. And when comming back nothing traceable in the log.
Last messages in system.log are nothing special I guess
Aug 13 11:03:29 Max /Applications/iWork '08/Pages.app/Contents/MacOS/Pages: CMSCreateDataProviderOrGetInfo : Invalid colorspace type
Aug 13 11:21:02 localhost kernel[0]: hi mem tramps at 0xffe00000
Aug 13 11:21:02 localhost kernel[0]: PAE enabled
Aug 13 11:21:02 localhost kernel[0]: 64 bit mode enabled
Aug 13 11:21:02 localhost kernel[0]: standard timeslicing quantum is 10000 us
etc. (normal reboot)
Maybe good to note: external monitor connected on DVI.
Running programs: just iTunes and Keynote, Pages and firefox and mail.
Message was edited by: WillyB_UT
Mac OS X (10.4.10)
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Posts:
18
From:
Germany
Registered:
Aug 12, 2007
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Re: Sudden Reboot
Posted:
Aug 13, 2007 3:22 AM
in response to: Shaun Walker
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Am I the only one whose file has been killed because of the reboot? Btw: I am using a second monitor to test the presentation, too.
MacBook Core Duo
Mac OS X (10.4.10)
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Posts:
120
From:
Netherlands
Registered:
Jan 15, 2006
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Re: Sudden Reboot
Posted:
Aug 13, 2007 3:27 AM
in response to: larzarus
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The file is still here, but only the version of the last time I saved it. And since Keynote does not have an autosave (rrrr) that was a bit bit old one too.
I would advise anybody to make backups of your keynotes very frequently now...
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Posts:
120
From:
Netherlands
Registered:
Jan 15, 2006
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Re: Sudden Reboot
Posted:
Aug 13, 2007 3:29 AM
in response to: Kyn Drake
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So: somebody create a very blank file.... but it should crash, describe exacty what you did when crashing it, and put it online.
Reproducable = hackable = repairable.
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Posts:
9,600
Registered:
May 8, 2003
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Re: Sudden Reboot
Posted:
Aug 13, 2007 4:19 AM
in response to: WillyB_UT
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Pretty much!
MacBook Pro 2.16
Mac OS X (10.4.10)
2 Gig RAM - 1 GHz TiBook 1 Gig RAM
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Posts:
9,600
Registered:
May 8, 2003
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Re: Sudden Reboot
Posted:
Aug 13, 2007 4:20 AM
in response to: The Nig
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Can anyone make one of these available via a download site or .mac? I'd like to see if it also crashes my machine.
MacBook Pro 2.16
Mac OS X (10.4.10)
2 Gig RAM - 1 GHz TiBook 1 Gig RAM
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