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5
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Last Post
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Nov 28, 2007 7:39 AM
by: GirlAndi
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Posts:
35
Registered:
Sep 21, 2007
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Can't Login to Leopard
Posted:
Nov 27, 2007 12:53 PM
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I can't login to leopard using my user account. At the login screen, I enter my username and correct password. The login screen than appears like it is logging in. However, after 10-15 seconds, the login window shakes as if I have entered the incorrect password, but I have entered the correct password. I can login under the leopard guest account, but that doesn't really help me.
I'm really getting frustrated with this. I've called support 3 times, managed to get a case number and have been disconnected all 3 times while on hold (while on my iphone).
MacBook Pro 2.4GHz 4GB Ram
Mac OS X (10.5)
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Posts:
1,882
Registered:
Sep 6, 2004
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Re: Can't Login to Leopard
Posted:
Nov 27, 2007 1:00 PM
in response to: Illegit
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Have you looked at the article in the yellow box at the top of the Leopard discussion page? In particular, http://docs.info.apple.com/article.html?artnum=306840 might fit your description.
Doug
MacBook 2.2 GHz, Mini Core Duo 1.66, iPod touch / G2 Nano
Mac OS X (10.5.1)
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Posts:
41,549
From:
Tampa, FL (Vancouver, BC May-Aug)
Registered:
Oct 5, 2001
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Re: Can't Login to Leopard
Posted:
Nov 27, 2007 1:01 PM
in response to: Illegit
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Try booting from the Leopard installer DVD and resetting the password for the account. If that doesn't solve the problem then you need to do an Archive and Install.
How to Perform an Archive and Install
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger) and/or TechTool Pro (4.5.2 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.
Mac Pro 2.66 Ghz; MacBook Pro C2D 2.33 Ghz; MacBook Pro 2.16 Ghz
Mac OS X (10.4.10)
Intel iMac C2D 17 "; MacBook 2.0 Ghz; 30 GB iPod Video (Black); iPod Nano 2 GB
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Posts:
9
From:
IL
Registered:
Nov 26, 2007
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Re: Can't Login to Leopard
Posted:
Nov 27, 2007 2:52 PM
in response to: Illegit
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I'm having the exact same problem. I've scoured the discussion boards and apple help, and no one else seems to have this problem/know a solution. I was wondering, was your .mac account different this time than when you installed your last update/bought your computer? I changed mine, and wonder if this has anything to do with the problem.
macbook
Mac OS X (10.5.1)
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Posts:
15
Registered:
Mar 7, 2006
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Re: Can't Login to Leopard
Posted:
Nov 27, 2007 4:50 PM
in response to: Illegit
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I had the same exact problem, but worse -- and the solution suggested below scares me to death. I ain't no techie. I can log in with an earlier administrator account, but when I do and then look inside System Preferences/Account, my actual account is nowhere to be seen. Is there no simpler way Apple has found to patch this -- must we screw around with non-Apple repair utilities???
iMac 20" Intel Core Duo
Mac OS X (10.4.5)
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Posts:
9
From:
IL
Registered:
Nov 26, 2007
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Re: Can't Login to Leopard
Posted:
Nov 28, 2007 7:39 AM
in response to: Illegit
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So, I avoided this option for a while because I never had OS X 10.2 since I bought my computer with 10.4 installed. However, I had the same problem, and it worked.
http://docs.info.apple.com/article.html?artnum=306840
It will tell you if you typed in a command they don't recognize and you can try it again.
Give it a shot!!
macbook
Mac OS X (10.5.1)
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