Topic : iTunes won't play rented movie - authorization error

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            Replies : 1 - Pages : 1 - Last Post : Feb 9, 2008 9:06 PM by: D-Rock '82
ollywright

Posts: 14
Registered: Oct 8, 2006
iTunes won't play rented movie - authorization error
Posted: Jan 18, 2008 1:53 PM
 

Just rented a movie. Playing the movie gets the following error:

"This computer is not authorized to play 'download.m4v'.

If you purchased this song you can open your iTunes and authorize this computer to play this song by entering your Apple ID and password"

It gives the button "OPEN ITUNES".

The problem: itunes is already open and giving me this message!

So i click "open iTunes" and get the following:

"Waiting for iTunes to authorize this computer to play 'Download.m4v'

iTunes will prompt you for a password. You will not be able to play the song on this computer until you successfully authorize it using iTunes"

And nothing happens...

Latest versions of 10.5 and iTunes being used.

Note: iTunes is authorized since it plays my other purchased content (movies and songs)

Any ideas? :)

Message was edited by: ollywright

powerbook   Mac OS X (10.4.8)    
D-Rock '82

Posts: 5
Registered: Feb 9, 2008
Re: iTunes won't play rented movie - authorization error
Posted: Feb 9, 2008 9:03 PM   in response to: ollywright
 

Hey olly,

I frantically searched everywhere for an answer to this problem and finally found it. I don't know if you already got this fixed, but in order to have the movies play back correctly you need the most recent Quicktime update (version 7.4.1).

Cheers, Derek

Message was edited by: D-Rock '82

Mac Mini & iMac 17 inch 1.83 GHz   Mac OS X (10.4.11)