Posts:
799
Registered:
Mar 21, 2006
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ELP! First keystroke often ignored on MacBook Pros
Posted:
Jan 22, 2008 9:05 AM
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Any new information on this issue?
Anyone contact AppleCare lately and what was their response?
Just a reminder for those finding this issue for the first time...
So everyone please fill out the feedback to apple at this link:
http://www.apple.com/feedback/macbookpro.html
and refer to the Bug ID (posted by tournesol):
Bug ID# 4333743
Thanks ... Ken
MacBook Pro C2d 15 (s/N 8644; 2.33) 120Gig 5400
Mac OS X (10.5)
G5 Dual 2.5; Nano 2G; Nano 3g; TV; iPod Classic 160; 30" Cinema; Airport Extrem
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Posts:
69
Registered:
May 31, 2005
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Re: ELP! First keystroke often ignored on MacBook Pros
Posted:
Jan 22, 2008 11:05 AM
in response to: sgginc
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Nothing new Ken.
I am holding till 10.5.2 release. If nothing happen I am preparing to go to local Apple store where I bought my SR MBP last November and raise the ****. I was there twice. First time they replaced computer without asking any questions. It was from same butch made in October in Shanghai with the same ELP problem. Second time they ask to wait for updates. So my deadline is 10.5.2. I personally don't think it would be fixed. I more and more think it's just a lemon misfiring once in a while for unknown reason. From what I learned reading zillions of posts it's most likely just faulty assembly (without adequate grounding, for example). I tried lots of different things but this annoying problem always coming back...
Macbook Pro
Mac OS X (10.5)
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Posts:
92
From:
Austin, TX - USA
Registered:
Jan 14, 2008
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Re: ELP! First keystroke often ignored on MacBook Pros
Posted:
Jan 22, 2008 11:41 AM
in response to: sgginc
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i took my 17" mbp into the apple store last week. they sent it off for repair - i got it back today after they replaced the keyboard. the problem is still here. this is so aggravating. oh - and the spacebar on the 'new' keyboard squeaks when it's pressed. lame.
17" Hi-Res MacBook Pro 2.6Ghz/4GB RAM/200GB 7200 RPM HD
Mac OS X (10.5.1)
"elp" problem, airport will not stay connected to N networks and drops G networks frequently
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Posts:
799
Registered:
Mar 21, 2006
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Posts:
19
Registered:
Mar 6, 2005
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Re: ELP! First keystroke often ignored on MacBook Pros
Posted:
Jan 22, 2008 5:54 PM
in response to: chaos.theorist
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I really think this issue is software related. When I use XP via Bootcamp, I never see the ELP issue. If it was hardware, I would guess I'd see it under XP too.
Macbook Pro 2.2gz
Mac OS X (10.5.1)
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Posts:
799
Registered:
Mar 21, 2006
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Re: ELP! First keystroke often ignored on MacBook Pros
Posted:
Jan 23, 2008 5:28 AM
in response to: Mike Evans
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I hope its software and fixed in the next os update.
Thanks ... Ken
MacBook Pro C2d 15 (s/N 8644; 2.33) 120Gig 5400
Mac OS X (10.5)
G5 Dual 2.5; Nano 2G; Nano 3g; TV; iPod Classic 160; 30" Cinema; Airport Extrem
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Posts:
42
Registered:
Jan 30, 2006
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Re: ELP! First keystroke often ignored on MacBook Pros
Posted:
Jan 23, 2008 8:09 AM
in response to: sgginc
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"ACare says 10.5.2 or 10.5.3 will fix it."
How about a fix for 10.4, I have no desire to pay $129 for something that should not even be an issue for a top flight laptop.I have no need/desire for leopard, but want my keyboard to function.
Apple please do the right thing!!!
15" 2.4 Ghz, SR MBP & 12" 1 Ghz Powerbook
Mac OS X (10.4.9)
Logic Pro 7.2.3, Reaktor 5, Sampletank 2.2,Stylus RMX
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Posts:
11
Registered:
Oct 28, 2007
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Re: ELP! First keystroke often ignored on MacBook Pros
Posted:
Jan 23, 2008 10:12 AM
in response to: sgginc
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this problem is killing me (UCK!) and I just filed this bug report (pasted below) on the MacBook feedback page - testing it just now on the text entry fields to post this message, I see that clicking 2x into a field before starting to type seems to consistently work OK (no missing first character) so I guess I'll be developing that neurotic habit...
FEEDBACK to APPLE
"I've heard that maybe this is a known issue - and I'd like someone to reply letting me know whether or not it is.
Ever since I got this machine a couple of months ago, I've had a problem where much of the time when I first click into a text entry field or text entry window, the first character I type is not being entered somehow. At first I thought I just needed to get more used to the keypad on this machine, but I'm now convinced this is a more real problem than that. When searching online I read about an issue of the trackpad or keyboard becoming unresponsive for long periods of time, but that has never happened to me. Nonetheless, I tried it with the "Ignore Accidental Input" set both ways, downloaded and installed all the updates, etc. but the problem persists. Though in some way it may seem like a trivial issue, for someone who uses the machine as much as I do it's not trivial at all - it's extremely frustrating.
Searching the forums just now as I write this I see I'm not the only one experiencing this problem, and replacing the keyboard doesn't seem to fix it - so it's either a design flaw or software problem...
http://discussions.apple.com/thread.jspa?threadID=1356337&tstart=0
Model Name: MacBook Pro
Model Identifier: MacBookPro3,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.6 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 2 GB
Bus Speed: 800 MHz
Boot ROM Version: MBP31.0070.B05
SMC Version: 1.18f4
Serial Number: W87471V5XA9
Sudden Motion Sensor:
State: Enabled
System Version: Mac OS X 10.5.1 (9B18)
Kernel Version: Darwin 9.1.0
Boot Volume: Macintosh HD
Boot Mode: Normal"
MacBook Pro
Mac OS X (10.5.1)
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Posts:
154
From:
London UK
Registered:
Oct 29, 2004
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Re: ELP! First keystroke often ignored on MacBook Pros
Posted:
Jan 23, 2008 10:32 AM
in response to: kingLuma
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Not just MacBook Pro same problem here on one - just one - MacBook but not on two others or an iMac.
Seems like the keyboard goes to sleep, needing a first keystroke to wake it - then it's fine. Until you review the work and try adding a comma or such like.
Hopefully 10.5.2 will sort it.
24" iMac C2D
Mac OS X (10.5.1)
2 x MacBook C2D. Classic II. iPods various. iPhone
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Posts:
799
Registered:
Mar 21, 2006
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Re: ELP! First keystroke often ignored on MacBook Pros
Posted:
Jan 23, 2008 11:11 AM
in response to: mcgwd
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Good point ... Makes you wonder if the forthcoming fix is true ...
ken
MacBook Pro C2d 15 (s/N 8644; 2.33) 120Gig 5400
Mac OS X (10.5)
G5 Dual 2.5; Nano 2G; Nano 3g; TV; iPod Classic 160; 30" Cinema; Airport Extrem
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Posts:
3
Registered:
May 2, 2007
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Re: ELP! First keystroke often ignored on MacBook Pros
Posted:
Jan 23, 2008 11:17 AM
in response to: John Pritchard
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I just reported the bug for the second time. No response from Apple the first time. This has got to be the most aggravating bug ever!
17" MacBook Pro
Mac OS X (10.5.1)
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Posts:
100
From:
California
Registered:
Dec 16, 2007
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Re: ELP! First keystroke often ignored on MacBook Pros
Posted:
Jan 23, 2008 5:01 PM
in response to: sgginc
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so i am on hold with applecare as i speak. ive been having this issue since i bought my MBP about a month ago and have finally decided to call applecare for the first time. they told me to install an update that focused on keyboard issues but that didnt do anything. so i called back and they told me they are going to get an Apple Specialist to help and the wait would be an hour. so after waiting 45 min already im going to have to hold it out for another hour. there better be something they can do. all i want to do is figure this out so im going to wait. ill definetly keep you all up to date.
15" MacBook Pro
Mac OS X (10.5.1)
2.2 120GB
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Posts:
100
From:
California
Registered:
Dec 16, 2007
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Re: ELP! First keystroke often ignored on MacBook Pros
Posted:
Jan 23, 2008 6:07 PM
in response to: sgginc
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i just got off with the Apple Specialist and he gave me some very simple instructions. and so far i havnt missed any first letters. heres what he told me to do.
1. shut down your computer
2. remove the ac adapter if plugged in
3. remove battery
4. with battery removed, hold down the power button for 5 seconds. nothing visible should happen.
5. put battery back in and plug in ac adapter
6. now this was the only tricky part, locate your control (apple), option, P, and R keys.
7. push the power button and as soon as you hear the start up sound hold down all those keys at once. keep holding these down till you hear the startup sound an additional 2 more times.
and thats all he said to do. something about resetting the hardware. im really hoping and praying that this resolves the issue.
15" MacBook Pro
Mac OS X (10.5.1)
2.2 120GB
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Posts:
10
From:
California
Registered:
Nov 19, 2007
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Re: ELP! First keystroke often ignored on MacBook Pros
Posted:
Jan 23, 2008 7:12 PM
in response to: askool
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Tried that one a number of time but did not cure the problem. Lucky I guess that I only have it when I have my USB mouse plugged in using the apple stock drivers.
MBpro
Mac OS X (10.5.1)
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Posts:
799
Registered:
Mar 21, 2006
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Re: ELP! First keystroke often ignored on MacBook Pros
Posted:
Jan 24, 2008 4:25 AM
in response to: askool
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Hope the fix continues.
Could you post back in a few days to a week and give us an update?
Thanks ... Ken
MacBook Pro C2d 15 (s/N 8644; 2.33) 120Gig 5400
Mac OS X (10.5)
G5 Dual 2.5; Nano 2G; Nano 3g; TV; iPod Classic 160; 30" Cinema; Airport Extrem
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