Topic : Can't get rid of iTouch upgrade offer!

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            Replies : 33 - Pages : 3 [ 1 2 3 | Next ] - Last Post : Feb 15, 2008 7:07 AM by: Kif1976
Greg Fisher

Posts: 26
Registered: Oct 2, 2005
Can't get rid of iTouch upgrade offer!
Posted: Feb 2, 2008 11:49 AM
 

Has anyone resolved this?

Every time I connect itouch, I get the same "January Upgrade" offer.

I click "No Thanks" and an the following message keeps coming up: "an error occurred the itunes store could not process your request".

So frustrating!

     
wolfe426

Posts: 16
Registered: Apr 14, 2007
Re: Can't get rid of iTouch upgrade offer!
Posted: Feb 2, 2008 10:23 PM   in response to: Greg Fisher
 

I get the same message as well.

eMachines t5048   Windows XP  
ivars

Posts: 53
From: Australia
Registered: Feb 1, 2008
Re: Can't get rid of iTouch upgrade offer!
Posted: Feb 3, 2008 2:10 AM   in response to: wolfe426
 

I have the same problem. Seems they are happy to talk when I give them money but not when I decline their generous update offer. Strange!

PC   Windows XP    
danparris

Posts: 1
From: Maidstone
Registered: Feb 13, 2008
Re: Can't get rid of iTouch upgrade offer!
Posted: Feb 13, 2008 4:37 AM   in response to: ivars
 

I also had the irritating message come up. I now can't get past it to change my ipod music, photo podcast selection. Any help would be much appreciated. Thanks Dan

Dell Precision M70   Windows XP Pro  
Kistnerj

Posts: 15
From: Chicago
Registered: Feb 13, 2008
Re: Can't get rid of iTouch upgrade offer!
Posted: Feb 13, 2008 4:44 AM   in response to: Greg Fisher
 

Having same problem. After I click "No Thanks" I'm sent to the Apple Store. Won't show me my normal onscreen interface where I can manage my iTouch.

iMac      
stoffe84

Posts: 1
Registered: Feb 13, 2008
Re: Can't get rid of iTouch upgrade offer!
Posted: Feb 13, 2008 5:24 AM   in response to: Greg Fisher
 

Me and my wife have the same problem as you guys. Extremely annoying!

   
hedhunta

Posts: 1
From: Australia
Registered: Feb 13, 2008
Re: Can't get rid of iTouch upgrade offer!
Posted: Feb 13, 2008 5:39 AM   in response to: Greg Fisher
 

This makes iTouch unusable. One more message and I'm getting a refund. Seriously. This is my 2nd iTouch in 7 weeks and this one is having problems, with the touch screen. Fairly basic requirement methinks. Constant reminders for SP2 'applications'? fugetaboutit. I want to USE my iPod.

One more reminder and Im getting a refund. I'm p!ssed about this. perhaps its working in IT that does it, but please don't take your customers for mugs apple, we're here because we want a different approach, not M$ customer service level SP2.

Dell Dodgy Notebook (P4M 2GB 40GB HD)   Windows XP Pro   great screen grunty cpu crap graphics card  
Mr. Quinn

Posts: 1
From: London, UK
Registered: Feb 13, 2008
Re: Can't get rid of iTouch upgrade offer!
Posted: Feb 13, 2008 5:47 AM   in response to: Greg Fisher
 

I get the same problem.
Seems to be the same on Windows and Mac versions.

Mac   Mac OS X (10.5.2)    
flarida

Posts: 2
Registered: Dec 2, 2006
Re: Can't get rid of iTouch upgrade offer!
Posted: Feb 13, 2008 5:50 AM   in response to: Kistnerj
 

I am having the same problem. I was unable to update my iTouch this morning with my new podcasts. Grrrrr!

Message was edited by: flarida

     
bissolati

Posts: 7
From: brazil
Registered: Nov 24, 2007
Re: Can't get rid of iTouch upgrade offer!
Posted: Feb 13, 2008 6:17 AM   in response to: Greg Fisher
 

I´m from Brazil, and even if i want to i cant buy the upgrade. The exactly same thing is happening here: Cant access the photos, etc, since when i click OK it takes me to itunes store.

Message was edited by: bissolati

pc    
Mell


Posts: 32
From: Toronto, Canada
Registered: Jan 20, 2001
Re: Can't get rid of iTouch upgrade offer!
Posted: Feb 13, 2008 8:59 AM   in response to: stoffe84
 

Im having the same problem. Since upgrading to 10.5.2, it still goes to itunes after pressing no thank you. You just have to press the "x" on the top before the store loads up.

iMac Alum 20" , emac 700MHz, imac 333MHz G3 lime, ipod touch 16GB   Mac OS X (10.5.2)    
Peter Kendrick

Posts: 10
Registered: Apr 5, 2005
Re: Can't get rid of iTouch upgrade offer!
Posted: Feb 13, 2008 11:23 AM   in response to: Greg Fisher
 

I missed 2 hours work this morning trying to sync my Ipod. I can't and I can't get rid of the Jan software update advert. My Ipod is USELESS!!!!!!!!!!!!! Tried ringing Apple on a premium phone line and waited in a queue for 30 minutes and gave up.

ITouch   Windows XP  
barry scott

Posts: 7
Registered: Nov 11, 2005
Re: Can't get rid of iTouch upgrade offer!
Posted: Feb 13, 2008 11:31 AM   in response to: Greg Fisher
 

I am having the same issue.Most annoying.Much the same as Ipod now releasing a 32GB version.What suckers we are.

Ipod Touch 16gb   Windows Vista  
Josh GV

Posts: 16
From: Canada
Registered: Jan 20, 2008
Re: Can't get rid of iTouch upgrade offer!
Posted: Feb 13, 2008 12:21 PM   in response to: Greg Fisher
 

I have a quick fix for those who are not able to add to playlists and sync their ipods. (Only for those who manually sync theirs)On iTunes go up to the file tab at the top of the screen, and select Sync "whatever you iPods name is" and it should transfer any of the tracks, podcasts, movies, audiobooks etc. you have checked onto your iPOd.Just make sure before you do this that all your files you want transfered are checked and ready to be synced and the one you dont are unchecked. Hope this helps some people.
Josh GV

HP VISTA     NA
Mimi :3

Posts: 1
From: Michigan
Registered: Feb 13, 2008
Re: Can't get rid of iTouch upgrade offer!
Posted: Feb 13, 2008 12:49 PM   in response to: Greg Fisher
 

Oh my gosh!! ME too!! i've been trying it over and over and looking for information on the computer but nothing! has anyone come up with something so i can sync music??? i tried what Josh (up there ) told me but that didn't work. =[ i don't know how to sync music now.. if i push "Ok" then it keeps taking me to the itunes store! its driving me crazy!~

Message was edited by: Mimi :3

?   Windows XP