Topic : Updating to Latest iTunes Error

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            Replies : 2 - Pages : 1 - Last Post : Mar 4, 2008 12:00 PM by: Refrigerator
Refrigerator

Posts: 7
From: Oakville, Ontario
Registered: Jan 25, 2008
Updating to Latest iTunes Error
Posted: Mar 3, 2008 12:10 PM
 

Hi folks,

I'm just trying to run Software Update to update to the latest version of iTunes but every time I try to do it I get the following error (after it finishes downloading the 40mb file):
The update "iTunes" can't be installed.
A network error has occurred: Cannot open file (-3001). Make sure you can connect to the Internet, then try again.

Any advice would be appreciated, obviously I can indeed connect to the internet and am connected when attempting the update.

  • Steven


MacBook   Mac OS X (10.5.1)   iBook (Mac OS X 10.4.11) - iMac (Mac OS X 10.3.x)
nerowolfe


Posts: 14,875
From: NYC. Late of Tralfamadore.
Registered: Apr 25, 2006
Re: Updating to Latest iTunes Error
Posted: Mar 3, 2008 1:54 PM   in response to: Refrigerator
Solved

Refrigerator wrote:
Hi folks,

I'm just trying to run Software Update to update to the latest version of iTunes but every time I try to do it I get the following error (after it finishes downloading the 40mb file):
The update "iTunes" can't be installed.
A network error has occurred: Cannot open file (-3001). Make sure you can connect to the Internet, then try again.

Any advice would be appreciated, obviously I can indeed connect to the internet and am connected when attempting the update.

  • Steven
It may be network congestion either on your end (your ISP), somewhere on the internet, or Apple's server. Right now these boards seem "sticky" so it may be a server problem.
I would try later, or download the update directly from the Apple website:
http://www.apple.com/itunes/download/

Dual G5, MacBookPro 15, MacBookPro3,1 17 Core2Duo   Mac OS X (10.5.2)   Vista Ultimate 64-bit on MBP/17", homebrew 3GHz PC, Dell Inspiron8k  
Refrigerator

Posts: 7
From: Oakville, Ontario
Registered: Jan 25, 2008
Re: Updating to Latest iTunes Error
Posted: Mar 4, 2008 12:00 PM   in response to: Refrigerator
 

I just downloaded it manually as suggested. I knew that was a possibility but was afraid it was some odd glitch with 10.5 so I thought I'd ask before resorting to the download.

Thanks for the help.

MacBook   Mac OS X (10.5.1)   iBook (Mac OS X 10.4.11) - iMac (Mac OS X 10.3.x)