Posts:
6
From:
Philadelphia
Registered:
May 29, 2008
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10.5.3 Photoshop CS 3 issues
Posted:
May 29, 2008 7:08 AM
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Hello,
After updating to 10.5.3 yesterday, I am now having issues saving Photoshop CS 3 files on our work XServe (which is running Mac OS X Server 10.3.9).
While working directly on the server, when I save a .psd file, close it, and try to reopen the file, I get the following error message: "Could not complete your request because it is not a valid Photoshop document." I have tried renaming the file, opening it in Preview (and various other apps that can open .psd files) to no avail.
Strangely, when I work with .psd files on my local hard drive, I have no issues. This leads me to believe it may be some issue between 10.5.3 and the 10.3.9 server.
Any ideas?
Thanks.
MacPro 2.66 GHz
Mac OS X (10.5.3)
3 GB Ram
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Posts:
139
From:
Mid South
Registered:
Mar 2, 2005
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Re: 10.5.3 Photoshop CS 3 issues
Posted:
May 29, 2008 7:44 AM
in response to: chadclark
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Try copying the file locally to your desktop first, and then opening it.
Does it open there? if so, then try re-saving it back to the server
( via drag and drop) from your desktop to the server, preferrably
in another folder on the directory, and see if the issue persists.
Working directly on files on the server is bad practice....
think of it this way, say you get a surge or spike and the server takes a hit
while your in the middle of airbrushing that photo? Do you think it will
be recoverable after that?
Remind me to tell you sometime about my 12 years in corporate and having
to try and retrieve a usuable copy of a Promotional Poster that an "artist"
in our company created that only had one copy that existed on a a G4 server
that had an IBM Deskstar drive that crapped out unexpectedly ( "the Clicking Platter of Death").
and no where else with 4 hours to print deadline. Not at all fun.
Message was edited by: Terry Jackson1
Dual 1 DDR (running 10.4.11), MBP2.16 (running 10.5.2)
Mac OS X (10.4.11)
visit The Infamous Jackson Bros Podcast in iTunes
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Posts:
6
From:
Philadelphia
Registered:
May 29, 2008
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Re: 10.5.3 Photoshop CS 3 issues
Posted:
May 29, 2008 7:50 AM
in response to: Terry Jackson1
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I have tried copying the file locally, copying back to the server in every order imaginable. I even sent it to a friend in Phoenix who received the same error message.
As far as working directly on the server, our department has never had any major issues in the 2+ years I have been here. It ensures that every person is working on the same version of the file.
MacPro
Mac OS X (10.5.3)
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Posts:
9
From:
Dayton, Ohio
Registered:
Sep 8, 2006
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Re: 10.5.3 Photoshop CS 3 issues
Posted:
May 29, 2008 8:37 AM
in response to: chadclark
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Just had this same problem this morning. I updated last night. To boot, the link I tried update in an InDesign file now crashes InDesign, even if I hide the corrupt .psd file.
PowerMac
Mac OS X (10.5.3)
2 x 2.8 Quad-Core Intel Xeon
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Posts:
9
From:
Dayton, Ohio
Registered:
Sep 8, 2006
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Re: 10.5.3 Photoshop CS 3 issues
Posted:
May 29, 2008 8:51 AM
in response to: KJMoran
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Can't replicate this issue now.
MacPro
Mac OS X (10.5.3)
2 x 2.8 Quad-Core Intel Xeon
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Posts:
6
From:
MO
Registered:
May 29, 2008
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Re: 10.5.3 Photoshop CS 3 issues
Posted:
May 29, 2008 9:01 AM
in response to: chadclark
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I'm having the EXACT same .psd problem, and I can duplicate it. Which means I can't do any work! ANy file I edit and save becomes un-openable. Started right after installing the 10.5.3 update. No one else can open my files either. I've tried the usual fixes. What to do now?
Mac Pro
Mac OS X (10.5.3)
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Posts:
6
From:
Philadelphia
Registered:
May 29, 2008
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Re: 10.5.3 Photoshop CS 3 issues
Posted:
May 29, 2008 9:04 AM
in response to: Traumarama
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Are you able to work on the files locally? Is your issue also happening while working from a server?
MacPro
Mac OS X (10.5.3)
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Posts:
6
From:
MO
Registered:
May 29, 2008
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Re: 10.5.3 Photoshop CS 3 issues
Posted:
May 29, 2008 9:30 AM
in response to: chadclark
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The problem exists from our server AND locally. The only exception is if the files are very small.
Mac Pro
Mac OS X (10.5.3)
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Posts:
58
From:
Florida's Left Coast
Registered:
Mar 3, 2004
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Re: 10.5.3 Photoshop CS 3 issues
Posted:
May 29, 2008 9:32 AM
in response to: chadclark
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This is odd, because since installing the update I have had the same problem with .psd and .tif files becoming corrupt. I am likewise working with files on a shared volume, which I have done for years with no problem. I cannot get the corrupted files open locally or remotely and creating new copies does not help. This file is not a valid ____" is the dialog that appears.
Oddly, I have had this happen with several files today, but now I cannot get the problem to occur with a new file. It seems that it is happening only with certain files and I am not seeing any pattern to it.
I have lost a bit of work, but am wondering if the update is the problem #1, if restoring 10.5.2 from TM is a solution #2.
Macbook 2.4, iMac 2.8
Mac OS X (10.5.2)
Since 1984
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Posts:
58
From:
Florida's Left Coast
Registered:
Mar 3, 2004
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Re: 10.5.3 Photoshop CS 3 issues
Posted:
May 29, 2008 9:37 AM
in response to: chadclark
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I am not finding it to be related to file size.
Macbook 2.4, iMac 2.8
Mac OS X (10.5.2)
Since 1984
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Posts:
6
From:
MO
Registered:
May 29, 2008
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Re: 10.5.3 Photoshop CS 3 issues
Posted:
May 29, 2008 9:55 AM
in response to: Rik Tweed
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Not sure if it is file size. Still trying to remove some variables. Here's one thing I can repeat, over, and over: If I open an existing CS3 layered file from our server, and edit it, save as- I can open it again. But just once. If I then make more edits, and SAVE, and close the file- It won't open again- error message.
Mac Pro
Mac OS X (10.5.3)
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Posts:
58
From:
Florida's Left Coast
Registered:
Mar 3, 2004
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Re: 10.5.3 Photoshop CS 3 issues
Posted:
May 29, 2008 10:07 AM
in response to: Traumarama
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My first brush with this was creating a .psd, SAVING, and while still open SAVING AS a .tif version flattened. I was able to import the .tif into Quark and print.
I then tried to open the .psd and it would not open. I then opened the .tif and made a change and SAVED. When I tried to use the .tif at that point it was corrupt and would no longer open or print from the layout file.
My point here is that there does seem to be different results with a SAVE and a SAVE AS. The save seemed fine until I closed the file and then it was history. Presumably it was still safely in RAM until closed.
Macbook 2.4, iMac 2.8
Mac OS X (10.5.2)
Since 1984
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Posts:
6
From:
MO
Registered:
May 29, 2008
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Re: 10.5.3 Photoshop CS 3 issues
Posted:
May 29, 2008 10:07 AM
in response to: Traumarama
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Update: I can work on my .psd files, but only if I save to my Mac and keep them there. The problem is repeatable on the server- After I Save As, the file is OK. One more save after that, close the file, and it won't open. Did this 5-6 times, same result.
Mac Pro
Mac OS X (10.5.3)
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Posts:
34
Registered:
Apr 14, 2006
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Re: 10.5.3 Photoshop CS 3 issues
Posted:
May 29, 2008 10:10 AM
in response to: chadclark
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wow, I am having the same problem. This is a disaster for me. Is there anybody out there with 10.5.3 that isn't having this server problem?
g5 dual 2.3
Mac OS X (10.5.3)
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Posts:
58
From:
Florida's Left Coast
Registered:
Mar 3, 2004
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Re: 10.5.3 Photoshop CS 3 issues
Posted:
May 29, 2008 10:18 AM
in response to: Traumarama
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Not to be an echo, but I am also finding that files created and saved locally are, so far, behaving normally.
Macbook 2.4, iMac 2.8
Mac OS X (10.5.2)
Since 1984
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