Topic : Help, I Can't Open My MacBook Pro!

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abgerard

Posts: 11
Registered: Aug 1, 2006
Help, I Can't Open My MacBook Pro!
Posted: Jun 6, 2008 9:50 AM
 

I can't open my new MacBook Pro. Is there a latch? I'm afraid of wrecking something by pulling or pushing.

Mac Mini   Mac OS X (10.4.7)    
neuroanatomist


Posts: 16,038
From: Boston
Registered: May 2, 2006
Re: Help, I Can't Open My MacBook Pro!
Posted: Jun 6, 2008 9:54 AM   in response to: abgerard
 

Push on the latch release button on the front center. It looks like this linked image. Then, I'd suggest you take some time to read the user guide!

17" CD MBP, iPodTouch   Mac OS X (10.4.11)    since the ][e  
abgerard

Posts: 11
Registered: Aug 1, 2006
Re: Help, I Can't Open My MacBook Pro!
Posted: Jun 6, 2008 11:21 AM   in response to: neuroanatomist
 

First of all, I've combed the manual. Second, the latch you mention is not visible. Third, there is a grey strip across the body of the laptop below the place where the computer divides into body and screen. It looks like a permanent part of the item. Is it just a piece of tape? I don't want to tear it if it's not.

Mac Mini   Mac OS X (10.4.7)    
neuroanatomist


Posts: 16,038
From: Boston
Registered: May 2, 2006
Re: Help, I Can't Open My MacBook Pro!
Posted: Jun 6, 2008 11:25 AM   in response to: abgerard
 

What color is your new Apple computer? Metallic aluminum, black, or white?

17" CD MBP, iPodTouch   Mac OS X (10.4.11)    since the ][e  
Allan Eckert


Posts: 9,517
From: Denver, Colorado
Registered: Aug 29, 2002
Re: Help, I Can't Open My MacBook Pro!
Posted: Jun 6, 2008 11:27 AM   in response to: abgerard
 

Hi abgerard;

Take it back to the Apple Store. They will show you how to open it.

Allan
tiger

MacBook Pro, PowerMac G5 Quad. iPhone   Mac OS X (10.5.3)   7800 GT, 6.5 GB RAM, 440 GB, Nikon N80, D70 and D300 Nikon Coolscan 5000ED  
abgerard

Posts: 11
Registered: Aug 1, 2006
Re: Help, I Can't Open My MacBook Pro!
Posted: Jun 6, 2008 11:28 AM   in response to: neuroanatomist
 

Metallic aluminum.

Mac Mini   Mac OS X (10.4.7)    
neuroanatomist


Posts: 16,038
From: Boston
Registered: May 2, 2006
Re: Help, I Can't Open My MacBook Pro!
Posted: Jun 6, 2008 11:33 AM   in response to: abgerard
 

Ok, just checking. It has a latch. All MBPs do. I asked because MBs (non-Pro) have a magnetic closure, no latch.

17" CD MBP, iPodTouch   Mac OS X (10.4.11)    since the ][e  
a brody


Posts: 38,240
From: Silver Spring Maryland (USA)
Registered: Dec 23, 2000
Re: Help, I Can't Open My MacBook Pro!
Posted: Jun 6, 2008 11:35 AM   in response to: neuroanatomist
 

Editing for a different image, be right back.

Message was edited by: a brody

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a brody


Posts: 38,240
From: Silver Spring Maryland (USA)
Registered: Dec 23, 2000
Re: Help, I Can't Open My MacBook Pro!
Posted: Jun 6, 2008 11:38 AM   in response to: abgerard
 

By latch, they mean it has a rectangular push button that looks like a silvery gray shiny piece of aluminum between a black circle, which is for the infrared sensor, and an long gray thin slot you can fit a DVD into, which is the slot loading DVD burner. The button is rectangular, about an inch and a half wide, and has curved corners. Just depressing that button should release the latch inside and let the machine pop open.

MBP 15" 2.2 Ghz/iMac C2D 2.17/20 inch/iMac G5 1.8/A/iMac G4/Mac OS 9   Mac OS X (10.5.2)   AppleTV, Samsung TXP-3064W HDTV, HP SJ 3970, Epson R220, Nokia 6085h/Time Capsul
sig


Posts: 10,432
Registered: Sep 22, 2000
Re: Help, I Can't Open My MacBook Pro!
Posted: Jun 6, 2008 11:42 AM   in response to: abgerard
 

Chapter 2, page 20.

MacBook Pro 2.4 Ghz 15.4 / 2 Gb Ram   Mac OS X (10.4.11)    
neuroanatomist


Posts: 16,038
From: Boston
Registered: May 2, 2006
Re: Help, I Can't Open My MacBook Pro!
Posted: Jun 6, 2008 12:10 PM   in response to: a brody
 

a brody wrote:
Editing for a different image, be right back.
Message was edited by: a brody

Not that it's a race, but here it is, circled in red:



17" CD MBP, iPodTouch   Mac OS X (10.4.11)    since the ][e  
abgerard

Posts: 11
Registered: Aug 1, 2006
Re: Help, I Can't Open My MacBook Pro!
Posted: Jun 6, 2008 12:11 PM   in response to: a brody
 

I appreciate the attention, but I'm not stupid, guys, so please pay attention to my question.

When I look at where I presume there is a latch, what I see is a grey strip of some kind of high quality material. I think it's a piece of tape (to protect the latch?) but it could be decoration or have some other function. I do not want to tear off an integral piece of the machine as my first act with my new purchase. Is it just a piece of tape?

Chapter 2, pg. 20 does not describe the situation. It's a picture of the MacBook Pro showing what could be a latch, but there is no label, as you will see when you look at the page again.

Mac Mini   Mac OS X (10.4.7)    
abgerard

Posts: 11
Registered: Aug 1, 2006
Re: Help, I Can't Open My MacBook Pro!
Posted: Jun 6, 2008 12:26 PM   in response to: neuroanatomist
 

If you would stop being snarky and pay attention to my query, you will note that I have said that I do not see the latch in the picture. I see a grey strip of seemingly high quality material that adheres very well to the surface, so well that it could be designed to stay where it is. I suspect, however, that it's a piece of tape. Is it?

Hint: Don't assume that someone is stupid just because his or her question seems to have a self-evident answer. I was using unix text editors before, I trust, some of the people on this forum were born. I bought my first PC in late '86 and I've opened many laptops. If the answer to my question were obvious to me, if I could see a latch, I would not be asking.

Mac Mini   Mac OS X (10.4.7)    
neuroanatomist


Posts: 16,038
From: Boston
Registered: May 2, 2006
Re: Help, I Can't Open My MacBook Pro!
Posted: Jun 6, 2008 12:28 PM   in response to: abgerard
 

If you can peel it off, it's not "an integral piece of the machine". We do understand that you're being cautious with your expensive new acquisition. The glove box of my new car had a piece of tape on it too. Peel away...

Or, if you really that concerned, follow Allan's astute suggestion and carry it into an Apple Store. I'm sure they will help you, very politely, but I can't speak for what will be said after you leave. (Mind you, a friend once called animal control to ask them to remove what he though was a dead opossum on my property...they very politely told him to be patient, and sure enough, a few hours later it got up and walked away, because as you have probably surmised, it was only "playing 'possum.". I can only assume that he became a running joke at the animal control office... ;) )

17" CD MBP, iPodTouch   Mac OS X (10.4.11)    since the ][e  
a brody


Posts: 38,240
From: Silver Spring Maryland (USA)
Registered: Dec 23, 2000
Re: Help, I Can't Open My MacBook Pro!
Posted: Jun 6, 2008 12:30 PM   in response to: abgerard
 

If you can post a picture with an IMG SRC="URL" (adding a less than or greater than in the appropriate places for simple HTML) of the image of what you are seeing on your machine, maybe we can help you. Without an image, we are just blind men and an elephant.

MBP 15" 2.2 Ghz/iMac C2D 2.17/20 inch/iMac G5 1.8/A/iMac G4/Mac OS 9   Mac OS X (10.5.2)   AppleTV, Samsung TXP-3064W HDTV, HP SJ 3970, Epson R220, Nokia 6085h/Time Capsul