Posts:
4,916
From:
Scotland
Registered:
Sep 14, 2007
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free trial has put £121 transaction on my card.
Posted:
Jul 10, 2008 12:35 PM
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i managed to sign up for the 60 day free trial.
i entered by card details on the understanding that nothing would be charged until 60 days has passed.
i have just checked my card account online and apple have put a £121 pending transaction on the card! that's not even 1 years subscription.
what's that all about ?
MBP C2D 2.4GHz Mac Mini G4 AppleTV iPhone 16GB
Mac OS X (10.5.4)
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Posts:
2
From:
Russia, Moscow
Registered:
Jul 10, 2008
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Re: free trial has put £121 transaction on my card.
Posted:
Jul 10, 2008 1:15 PM
in response to: Chenks
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Almost same here! I was charged for 100 EUR. MobileMe in our region costs only 79 EUR. It's usual when they charge 1 US dollar, not strange sums bigger that their pricing.
Macbook (mid-2007)
Mac OS X (10.5.4)
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Posts:
4,799
From:
Norfolk, UK
Registered:
Oct 6, 2004
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Re: free trial has put £121 transaction on my card.
Posted:
Jul 10, 2008 2:24 PM
in response to: Chenks
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I've no idea - this is a user-to-user Forum, you aren't talking to anyone from Apple here.
The best place to go would be:
http://www.apple.com/support/dotmac/account/
and use the email link at the bottom of the page.
Regards,
Colin R.
MacBook Pro 15.4" 2.2GHz Intel Core 2 Duo, 2 GB
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Posts:
2
From:
Norway
Registered:
Jul 10, 2008
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Re: free trial has put £121 transaction on my card.
Posted:
Jul 10, 2008 3:17 PM
in response to: Chenks
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Same thing happened to me here in Norway. My credit card has been charged 820NOK, MobileMe costs 690NOK.
iMac G5 iSight
Mac OS X (10.5.4)
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Posts:
14
From:
Norway
Registered:
Jul 10, 2008
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Re: free trial has put £121 transaction on my card.
Posted:
Jul 10, 2008 3:56 PM
in response to: Chenks
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You are not the only one. But take a bit closer look on your credit card statement. On mine it says "reserved", still not charged yet. But why they pre-authorize a lot more than the actually subscription fee, I do not know.
When I look more carefully, it seems they have pre-authorized the same amount needed for the .me family pack.
Going to phone my credit card company in the morning when regular business hours open here in Norway and double check with them. Hopefully the money will be back on my account in a couple of days.
Windows Vista
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Posts:
80
From:
Canterbury, UK
Registered:
Feb 2, 2008
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Re: free trial has put £121 transaction on my card.
Posted:
Jul 10, 2008 4:03 PM
in response to: Chenks
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I don't mean to be funny, but I'd want to make sure a site was up and running and totally stable before entering my card details into it, even an Apple one.
24" iMac, 2.4GHz Intel Core 2 Duo, 4GB RAM / iPhone 8GB /.Mac
Mac OS X (10.5.3)
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Posts:
14
From:
Norway
Registered:
Jul 10, 2008
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Re: free trial has put £121 transaction on my card.
Posted:
Jul 10, 2008 4:20 PM
in response to: Paul Lloyd John...
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I didn't actually know there was problems with mobileme. I only read it was going to be released on the 10th or something.
And when I was home during my lunch break, I browsed by the site, and it was up, so I registered for a trial account to see if I could get the mail address I wanted, which I did _.
About the pre-authorize I kinda saw that one coming, but was stumped over the amount tho.
iMac 24": 2,8GHz, 4 GB MBP 15,4": 2,5GHz, 4 GB iPhone, 16 GB
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Posts:
231
Registered:
Mar 9, 2005
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Re: free trial has put £121 transaction on my card.
Posted:
Jul 10, 2008 5:08 PM
in response to: Deadhouse Gates
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Just curious. Are you using a debit card or an actual credit card?
Diana
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Posts:
14
From:
Norway
Registered:
Jul 10, 2008
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Re: free trial has put £121 transaction on my card.
Posted:
Jul 10, 2008 11:53 PM
in response to: Diana Glass
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Mastercard, so a credit card, not debit
iMac 24": 2,8GHz, 4 GB MBP 15,4": 2,5GHz, 4 GB iPhone, 16 GB
Core 2 Quad Q9550, 8GB, Vista Ultimate x64
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Posts:
2
From:
California
Registered:
Jul 10, 2008
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Re: free trial has put £121 transaction on my card.
Posted:
Jul 10, 2008 11:56 PM
in response to: Chenks
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my card was charged around $110 .. 99 + tax!!
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Posts:
4,916
From:
Scotland
Registered:
Sep 14, 2007
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Re: free trial has put £121 transaction on my card.
Posted:
Jul 11, 2008 1:02 AM
in response to: Paul Lloyd John...
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I don't mean to be funny, but I'd want to make sure a site was up and running and totally stable before entering my card details into it, even an Apple one.
i went to the site and it allowed me to do it. how was i supposed to know that it wasn't "up and running" or not "stable". if it wasn't then it shoulnd't have let me sign up for the trial.
do you check every online store/website for stability before doing anything on it?
MBP C2D 2.4GHz Mac Mini G4 AppleTV iPhone 16GB
Mac OS X (10.5.4)
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Posts:
4,916
From:
Scotland
Registered:
Sep 14, 2007
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Re: free trial has put £121 transaction on my card.
Posted:
Jul 11, 2008 2:44 AM
in response to: Chenks
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i have checked my account again, and now they have taken the £121, it is no longer pending. so they've taken £121 from me for a trial account !
MBP C2D 2.4GHz Mac Mini G4 AppleTV iPhone 16GB
Mac OS X (10.5.4)
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Posts:
2
Registered:
Jul 11, 2008
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Re: free trial has put £121 transaction on my card.
Posted:
Jul 11, 2008 2:58 AM
in response to: Chenks
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Me too. They take me 121€ this morning when I've registered for 60 trial days!
MacBook 13 inch
Mac OS X (10.5.4)
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Posts:
4,916
From:
Scotland
Registered:
Sep 14, 2007
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Re: free trial has put £121 transaction on my card.
Posted:
Jul 11, 2008 3:00 AM
in response to: zebiya
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to top it all, the account i created doesn't even work - says invalid account.
another account that was created before mobileme transition works fine.
MBP C2D 2.4GHz Mac Mini G4 AppleTV iPhone 16GB
Mac OS X (10.5.4)
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Posts:
2
Registered:
Jul 11, 2008
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Re: free trial has put £121 transaction on my card.
Posted:
Jul 11, 2008 3:01 AM
in response to: Chenks
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My account works fine.
MacBook 13 inch
Mac OS X (10.5.4)
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