Topic : unable to update new carrier setting

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dante1024

Posts: 5
From: HK
Registered: Jul 16, 2008
unable to update new carrier setting
Posted: Jul 16, 2008 8:51 AM
 

unable to update new carrier setting for iPhone 3G, it says error occurred (0xE8000001)

PC   Windows Vista   Vista, iPod nano (2gen), iPhone 3G  
Nathan C


Posts: 6,879
From: Northern California
Registered: Jul 1, 2005
Re: unable to update new carrier setting
Posted: Jul 16, 2008 8:55 AM   in response to: dante1024
 

dante1024,

When did you experience this error message?

Thank you,

Nathan C.

iMac G5 17" (work)   Mac OS X (10.5.3)   iMac 20" Aluminum and Home built Win XP machine  
dante1024

Posts: 5
From: HK
Registered: Jul 16, 2008
Re: unable to update new carrier setting
Posted: Jul 16, 2008 9:02 AM   in response to: Nathan C
 

when I connect my iPhone, it asks me for update, I say yes, then there goes the error

PC   Windows Vista    
Nathan C


Posts: 6,879
From: Northern California
Registered: Jul 1, 2005
Re: unable to update new carrier setting
Posted: Jul 16, 2008 12:27 PM   in response to: dante1024
 

dante1024,

Are you going though a USB hub or using a USB 1.1 port?

Thank you,

Nathan C.

iMac G5 17" (work)   Mac OS X (10.5.3)   iMac 20" Aluminum and Home built Win XP machine  
dante1024

Posts: 5
From: HK
Registered: Jul 16, 2008
Re: unable to update new carrier setting
Posted: Jul 17, 2008 8:50 AM   in response to: Nathan C
 

USB to my notebook directly

PC   Windows Vista    
realitydreamship


Posts: 97
Registered: Oct 8, 2003
Re: unable to update new carrier setting
Posted: Jul 17, 2008 3:53 PM   in response to: dante1024
 

I am having the same problem.

Bought iPhone 3G on Vodafone AU.
Paid Voda to unlock it.
When I plug in to itunes I get a 'your carrier settings can now be updated would you like to proceed' sort of message. The first time I connect it then says 'Carrier Settings Updated' Yet i get no signal.

NEXT TIME I sync, it tries again, and then i get the same error as listed in this post.

I've tried this on TWO PC's (in every port!) and on a MacBook Pro (both USB ports).

I initially thought maybe Vodafone were just being slack in unlocking the phone, but have since found out that APPLE do the unlocking at their end and have basically put my IMEI number on their 'white list', so every time I sync it checks with Apple and lets me have a different version of software that unlocks the phone.

It's very frustrating, because the restore process takes about 15 mins, so I keep just trying random different things, but no one has any firm instructions.

Can I please confirm this is what I am meant to be doing.

1. Swap SIM to NEW sim.
2. Plug in to iTunes.
3. Carrier settings will then update.
4. RESTORE iPhone 3G.
5. SHOULD BE ALL OK... but after restore it will say 'please insert a compatible SIM that is unlocked. (ie, put the vodafone SIM back in!)

Am I missing something obvious? or is this an Apple issue.

http://www.realitydreamship.com   Mac OS X (10.4.6)   iPhone, iPhone 3G, MacBook Pro  
realitydreamship


Posts: 97
Registered: Oct 8, 2003
Re: unable to update new carrier setting
Posted: Jul 17, 2008 4:08 PM   in response to: realitydreamship
 

ps. this links shows exactly what has happened along with screen shots. :)

http://www.iphoneuserguide.com/apple/2008/07/17/iphone3g/unlocked-iphone-3g-from-vodafone/

http://www.realitydreamship.com   Mac OS X (10.4.6)    
Marco Baciarello

Posts: 16
Registered: Oct 2, 2005
Re: unable to update new carrier setting
Posted: Aug 4, 2008 10:46 PM   in response to: dante1024
 

I confirm this is happening even after the iPhone 2.0.1 update.

After the firmware update, I was asked if I wanted to update carrier settings. Error 0xE80000001 keeps occurring. One or two (can't remember) previous carrier settings updates went fine a few weeks ago.

My carrier is Vodafone IT.

Macbook Pro 15" 2.2 GHz   Mac OS X (10.5.4)   iPhone 3G 2.0.1  
seantyas

Posts: 49
Registered: Feb 23, 2007
Re: unable to update new carrier setting
Posted: Aug 4, 2008 11:23 PM   in response to: Marco Baciarello
 

same thing here. carrier is Orange Switzerland. just after the 2.0.1 update

Mac Pro Quad 2.66 2GB Ram 2x nVidia 7300   Mac OS X (10.5.4)    
 iNuno

Posts: 12
From: Porto
Registered: Aug 5, 2008
Re: unable to update new carrier setting
Posted: Aug 4, 2008 11:41 PM   in response to: dante1024
 

Yea, after install the firmware 2.0.1 i got the same error about the carrier settings.

(Carrier is Vodafone, Portugal).

MacBook Pro/PowerMac DP G5/iPod Classic 30GB/iPhone 3G - 8GB   Mac OS X (10.5.4)    
hofstaetter

Posts: 3
Registered: Aug 5, 2008
Re: unable to update new carrier setting
Posted: Aug 4, 2008 11:57 PM   in response to:  iNuno
 

same thing here as well. carrier is Orange Switzerland. happened just after the 2.0.1 update

  Mac OS X (10.5.4)    
hmeerlo

Posts: 4
From: Netherlands
Registered: Jul 21, 2008
Re: unable to update new carrier setting
Posted: Aug 5, 2008 12:00 AM   in response to: hofstaetter
 

Same here. I recommend not to update to 2.0.1. My iPhone was working perfectly fine until the update. Now all my 3rd party apps stopped working. When I plug it into iTunes it says it has new carrier settings and then comes up with the 0xE8000001 error.
I have looked at the crash logs of the apps and they don't even startup (there is no backtrace) and they all die with a SIGILL (illegal instruction).

iMac   Mac OS X (10.5.4)    
maccassius

Posts: 2
From: The Netherlands
Registered: Nov 13, 2007
Re: unable to update new carrier setting
Posted: Aug 5, 2008 1:14 AM   in response to: hmeerlo
 

Same here (T-Mobile, The Netherlands). Update to 2.0.1 went fine, but I keep on getting the 0xE8000001 error when I try to update the carrier settings. However, despite the error my iPhone seems to work just fine (including 3rd party apps).

15" MacBook Pro C2D   Mac OS X (10.5)   iPhone 3G 2.0.1  
Aetherius


Posts: 115
From: Bucharest
Registered: May 10, 2006
Re: unable to update new carrier setting
Posted: Aug 5, 2008 1:41 AM   in response to: dante1024
 

same problem here (0xE8000001) .. Orange RO

MacBook Pro / iPhone 4GB / AirPort Extreme N / AirPort Express N   Mac OS X (10.5.4)   MacBookPro3,1  
Vatoe

Posts: 9
Registered: Oct 27, 2007
Re: unable to update new carrier setting
Posted: Aug 5, 2008 1:45 AM   in response to: dante1024
 

Add another for the same error code. Everything seems to work though..

  Mac OS X (10.5)   MacBook Pro