Posts:
1
Registered:
Sep 12, 2008
|
|
|
|
Itunes 8 - Connecting Ipod cause Blue Screen on Vista
Posted:
Sep 9, 2008 12:25 PM
|
|
|
I just installed itunes 8 over my itunes 7 on Vista.
Now whenever I plug in my ipod nano, I get a blue screen death. 3 times so far. even if it is plugged in on boot, I get a blue screen.
Before itunes 8 I never seen a blue screen with vista since it came out.
Dell XPS 710
Windows Vista
|
|
Posts:
3
From:
Huntington, WV
Registered:
Sep 9, 2008
|
|
|
|
Re: Itunes 8 - Connecting Ipod cause Blue Screen on Vista
Posted:
Sep 9, 2008 12:39 PM
in response to: sambeckett_
|
|
Helpful
|
|
|
I am having same exact problem, except it is with my iPhone.
Windows Vista
|
|
Posts:
6,952
From:
California
Registered:
Sep 2, 2005
|
|
|
Posts:
3
From:
Huntington, WV
Registered:
Sep 9, 2008
|
|
|
|
Re: Itunes 8 - Connecting Ipod cause Blue Screen on Vista
Posted:
Sep 9, 2008 12:54 PM
in response to: Jason L
|
|
|
Helpful
|
|
|
I don't use any of those devices, and I tried to create a new account and the same thing happened.
The file causing the BSOD is usbaapl64.sys, and it happens when it is installing the device drivers for the iPhone.
Windows Vista
|
|
Posts:
41
Registered:
Sep 9, 2008
|
|
|
|
Re: Itunes 8 - Connecting Ipod cause Blue Screen on Vista
Posted:
Sep 9, 2008 12:59 PM
in response to: jaredt112
|
|
|
usbaapl64.sys, that is the same file my blue screen yells about.
Dell XPS 710
Windows Vista
|
|
Posts:
2
From:
Bay Area, CA
Registered:
Sep 9, 2008
|
|
|
|
Re: Itunes 8 - Connecting Ipod cause Blue Screen on Vista
Posted:
Sep 9, 2008 1:39 PM
in response to: sambeckett_
|
|
|
I am having the same problem when I plug in my 1st gen iPhone.... Apple please fix this ASAP!!!
Message was edited by: COFSM
Dell XPS
Windows Vista
|
|
Posts:
9
From:
Mid Atlantic
Registered:
Sep 9, 2008
|
|
|
|
Re: Itunes 8 - Connecting Ipod cause Blue Screen on Vista
Posted:
Sep 9, 2008 1:41 PM
in response to: sambeckett_
|
|
|
Same problem except with the iphone 3g I agree that a BSOD is rare and is my first ever on vista.
Dell WorhStattion 5400
Windows Vista
|
|
Posts:
92
Registered:
Nov 6, 2002
|
|
|
|
Re: Itunes 8 - Connecting Ipod cause Blue Screen on Vista
Posted:
Sep 9, 2008 2:11 PM
in response to: sambeckett
|
|
|
I think it's safe to say then that either Apple's USB driver shipped with iTunes 8 is broken on Vista, or it's causing a problem with some other common Vista driver.
Are you guys both using the 64-bit edition of Windows Vista?
Also remember to check with your manufacturers to see if there are updated drivers for other devices on your computers. This may help rectify the problem. For Dell (since one of you has an XPS), go to http://support.dell.com and enter the service tag of your laptop and update any hardware driver that's available for you.
^_^
Mac OS X (10.4.8)
|
|
Posts:
41
Registered:
Sep 9, 2008
|
|
|
|
Re: Itunes 8 - Connecting Ipod cause Blue Screen on Vista
Posted:
Sep 9, 2008 2:14 PM
in response to: Mike de Awesome
|
|
|
32bit for me.
all other drivers up2date. even got all of today security fixes from windows update.
Dell XPS 710
Windows Vista
|
|
Posts:
85
From:
CT
Registered:
Oct 7, 2007
|
|
|
|
Re: Itunes 8 - Connecting Ipod cause Blue Screen on Vista
Posted:
Sep 9, 2008 2:14 PM
in response to: Mike de Awesome
|
|
|
I'm getting this same problem with my iPod Classic. I have 32 bit Vista Home Premium. Apple better fix soon. Is there a link I can report this to?
What is this "royb" address. is it something trustworthy?
Message was edited by: Uturnaroun
HP a1477c
Windows Vista
|
|
Posts:
92
Registered:
Nov 6, 2002
|
|
|
|
Re: Itunes 8 - Connecting Ipod cause Blue Screen on Vista
Posted:
Sep 9, 2008 2:16 PM
in response to: sambeckett
|
|
|
Everyone should go to http://bugreport.apple.com and report this issue. This obviously is a huge deal and needs to be fixed ASAP.
You need an ADC account to post bugs but its free to signup. Everyone who has this issue really should post a bug report. This WILL get their attention!
^_^
Mac OS X (10.4.8)
|
|
Posts:
10
From:
Maine
Registered:
Aug 14, 2008
|
|
|
|
Re: Itunes 8 - Connecting Ipod cause Blue Screen on Vista
Posted:
Sep 9, 2008 2:17 PM
in response to: sambeckett_
|
|
|
When I plug in my nano my computer goes right to a reboot.....
|
|
Posts:
28
From:
Kelowna, BC
Registered:
Jul 1, 2007
|
|
|
|
Re: Itunes 8 - Connecting Ipod cause Blue Screen on Vista
Posted:
Sep 9, 2008 2:22 PM
in response to: sambeckett_
|
|
|
I have the same problem. Installed iTunes 8. Hooked up my iPhone3G and blue screen of death twice in a row. Always worked flawlessly before iTunes 8.
iTunes 8
Windows Vista
|
|
Posts:
41
Registered:
Sep 9, 2008
|
|
|
|
Re: Itunes 8 - Connecting Ipod cause Blue Screen on Vista
Posted:
Sep 9, 2008 2:24 PM
in response to: Uturnaroun
|
|
|
yes, rob seems to be a real apple employee.
He has sent two emails back to me about his issue.
I sent him 3 dump files and 1 dxdiag of my system.
I think they realize how serious this flaw is.
Dell XPS 710
Windows Vista
|
|
Posts:
20
From:
Waterloo, Ontario
Registered:
Sep 9, 2008
|
|
|
|
Re: Itunes 8 - Connecting Ipod cause Blue Screen on Vista
Posted:
Sep 9, 2008 2:26 PM
in response to: sambeckett_
|
|
|
I'm having the exact same problem with my iPod Touch. Never had a BSOD before. Have to restore from a Vista "restore point" to be able to use my PC again. Won't even boot up in SAFE MODE after it crashes during the iTunes installation.
AMD Athlon 64 X2 3800+
Windows Vista
AMD A8N-E, 2GB RAM
|
|
|
