Posts:
240
Registered:
Sep 30, 2004
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problems with pop mail fetching and application update after 2.1 firmware
Posted:
Sep 13, 2008 4:43 PM
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Just curious if anyone is still having problems with pop mail fetching after the 2.1 update. I still have long stretches of time where no e-mail is received, and then when I manually fetch mail, I get the spinning wheel and connecting until I exit mail. Sometimes I can get mail after just closing mail, and other times, I have to do a soft reset.
Also, my application update still is not working. I had to remove the application from the iPhone before it would install, and then that was only after a sync with my macbook pro, and wouldn't do it directly on iPhone.
Thanks in advance for any potential solutions to these issues.
iMac G4, iMac G5, iBook G4, MacBook Pro, iPhone, iPhone 3G, ATV
Mac OS X (10.5.4)
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Posts:
20
From:
Ottawa
Registered:
Aug 30, 2007
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Re: problems with pop mail fetching and application update after 2.1 firmwa
Posted:
Sep 13, 2008 4:58 PM
in response to: Russell Massey
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I'm having issues with fetching gmail imap since 2.1. iphone will not fetch at any interval except if i manually open the email app. I've tried various settings and performed a restore and erased content and settings with no luck. i also tried creating a new gmail account, which didn't help.
I spoke with apple reps this afternoon who were not able to suggest a solution claiming that 2.1 was supposed to fix these types of issues.
so i'm as lost as you are regarding why 2.1 would somehow upset email fetching.
Macbook, 2.16 ghz, 2gb ram
Mac OS X (10.5.4)
iPhone 3G, 8GB
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Posts:
30
Registered:
Mar 30, 2006
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Re: problems with pop mail fetching and application update after 2.1 firmwa
Posted:
Sep 14, 2008 4:10 AM
in response to: Russell Massey
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I'd been hoping that 2.1 would fix the POP fetching problem, but I'm still experiencing it after the update. Pretty disappointing, given that a fix for this was even listed in the release notes for the 2.1 update.
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Posts:
1
From:
Sydney, Australia
Registered:
Sep 14, 2008
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Re: problems with pop mail fetching and application update after 2.1 firmwa
Posted:
Sep 14, 2008 4:28 AM
in response to: brian_c
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I am still having this problem! The one thing I REALLY wanted to be fixed and it doesn't seem to be!
Macbook Pro
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Posts:
3
From:
Spain
Registered:
Sep 14, 2008
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Re: problems with pop mail fetching and application update after 2.1 firmwa
Posted:
Sep 14, 2008 6:27 AM
in response to: pman83
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I have the same problem. No fetch on gmail at any interval. Only if i open mail, mails arrives.
iMac+iPhone
Mac OS X (10.5.4)
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Posts:
66
From:
Ohio
Registered:
Sep 14, 2008
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Re: problems with pop mail fetching and application update after 2.1 firmwa
Posted:
Sep 14, 2008 10:01 AM
in response to: pman83
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Have the same problem. Gmail IMAP was working just fine for me until I applied the 2.1 firmware.. Now I don't seem to be getting any notifications of new mail.. It seems only when I open up Mail do I get a notification. I had mail sitting in my box for over an hour, and it did not alert me.. I've got my fetch interval set to 15 min! I had NO problems prior to 2.1.. One of the reasons I got the iPhone was for mail.. I'm not very happy right now. Anyone else have any luck fixing? Thought 2.1 was supposed to "improve" mail stability.. It's done just the opposite for me!
IPhone 3G
Mac OS X (10.5.4)
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Posts:
10
From:
Australia
Registered:
Sep 14, 2008
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Posts:
20
From:
Ottawa
Registered:
Aug 30, 2007
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Re: problems with pop mail fetching and application update after 2.1 firmwa
Posted:
Sep 14, 2008 10:10 AM
in response to: Matt Werline
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Yup.. .exactly my issue. I've been on the phone with apple three times, they made me try various things, most of which haven't resolved the problem. I'm waiting to see the result of their latest suggestion, if it works, i'll let y'all know.
Interestingly, when i setup mobileme but disabled push, so that iphone would only fetch every 15 minutes, fetch appeared to work. As such, it is possible that gmail, yahoo and aol are somehow conflicting with 2.1??
Macbook, 2.16 ghz, 2gb ram
Mac OS X (10.5.4)
iPhone 3G, 8GB, 2.1
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Posts:
14
From:
Charlotte, NC
Registered:
Nov 13, 2007
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Re: problems with pop mail fetching and application update after 2.1 firmware
Posted:
Sep 14, 2008 11:30 AM
in response to: Russell Massey
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I have been using IMAP to fetch mail off of a non-Gmail server since I got my 3G a few months ago. It has worked splendedly.
After the 2.1 update, I have noticed that it is NOT properly fetching any longer. This morning, I manually fetched by opening up the e-mail app at about 7:48am. I was doing a few things and didn't open e-mail again until about 11:00am. The "last updated" timestamp still read 7:48am. After it fetched by manually opening the app, I had two new e-mails, both time stamped in the 9:15-9:30am timeframe.
This is most definitely a new but in the 2.1 firmware. My suspicion is that a "battery saving" technique is causing it to actually stay asleep rather than fetching in the background. This needs to get fixed quickly.
MacBook
Mac OS X (10.5)
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Posts:
10
From:
Florida
Registered:
Sep 14, 2008
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Re: problems with pop mail fetching and application update after 2.1 firmware
Posted:
Sep 14, 2008 11:49 AM
in response to: Russell Massey
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I have had a standard POP3 fetch with Gmail every 15 minutes since getting my iPhone in July and it has worked flawlessly. Every since applying the 2.1 update the fetch is no longer working. If I actually open the mail application it will get mail but the background fetch every 15 minutes is definitely dead. I have tried resetting the fetch interval in Settings/Fetch New Data but it does not seem to have any effect.
HP
Windows XP Pro
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Posts:
2,691
From:
Sacramento California
Registered:
Jun 15, 2007
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Re: problems with pop mail fetching and application update after 2.1 firmwa
Posted:
Sep 14, 2008 12:04 PM
in response to: Russell Massey
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Hello everyone.
Hopefully these steps below can better assist
1. Reboot iPhone - See if fetch resumes
2. Settings - Airplane Mode - ON for 1 min the OFF -See if fetch resumes
3. Reset network settings - Settings - General - Reset - Reset Network Settings - See if fetch resumes
4. Delete Gmail account and re-add it, see if fetch resumes
5. Confirm when you go into Gmail settings on Gmail Webmail that POP and IMAP are turned on
6. If needed re-activated the CAPTCHA unlock via the link below and see if fetch resumes
https://www.google.com/accounts/DisplayUnlockCaptcha
7. Backup all content on the iPhone into the proper programs posted in a link below. And restore iPhone - setup as new iPhone
http://support.apple.com/kb/TS1323
Post back if needed or contact iPhone Support.
iMac Intel, iPhone, iPod, Mac Book Pro, Zune, Aspire 6920
Mac OS X (10.5.4)
Windows XP Pro SP3, Windows Vista SP1, Windows Vista 64 bit SP1
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Posts:
66
From:
Ohio
Registered:
Sep 14, 2008
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Re: problems with pop mail fetching and application update after 2.1 firmwa
Posted:
Sep 14, 2008 12:04 PM
in response to: flur
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I think your suspicion is right.. Is the background fetch working for anyone?? It's not isolated to GMail.. I did some testing with MobileMe and it has the same problem for me when using fetch.. Push does seem to work however..
iPhone 3G
Mac OS X (10.5.4)
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Posts:
16,310
From:
FL
Registered:
Nov 26, 2002
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Re: problems with pop mail fetching and application update after 2.1 firmwa
Posted:
Sep 14, 2008 12:29 PM
in response to: Andrew T.
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Sorry, no dice. I tried all the steps outlined on both my phone and my husband's phone with no success using Gmail, AOL, or Yahoo.
MacBook , Mini, Airport Express, iPhone 3G x 2
Mac OS X (10.5.4)
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Posts:
3
Registered:
Sep 14, 2008
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Re: problems with pop mail fetching and application update after 2.1 firmwa
Posted:
Sep 14, 2008 12:34 PM
in response to: Matt Werline
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Can't get background fetch to work at all for pop email account (its not a gmail yahoo aol account)
Windows Vista
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Posts:
2,691
From:
Sacramento California
Registered:
Jun 15, 2007
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Re: problems with pop mail fetching and application update after 2.1 firmwa
Posted:
Sep 14, 2008 12:36 PM
in response to: Tamara
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Does this occur on EDGE? WiFi? & 3G?
Also if you turn off Push and switch everything to Fetch does it continue?
iMac Intel, iPhone, iPod, Mac Book Pro, Zune, Aspire 6920
Mac OS X (10.5.4)
Windows XP Pro SP3, Windows Vista SP1, Windows Vista 64 bit SP1
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