Topic : Can't share screen after 10.5.5 update?

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fredericlang


Posts: 625
From: Everywhere
Registered: Nov 20, 2005
Can't share screen after 10.5.5 update?
Posted: Sep 17, 2008 5:49 PM
 

After updating to 10.5.5 on my 3 macs, I can't share my screens anymore.... I can still share my folders no problem there.

Any suggestions?

Thank you.

F

powermac 2xG5 MacBook 2.0 MacbookPro   Mac OS X (10.5.4)   Airport Express, TV.  
ScooterN2005

Posts: 19
Registered: Nov 15, 2005
Re: Can't share screen after 10.5.5 update?
Posted: Sep 17, 2008 8:11 PM   in response to: fredericlang
 

ditto that. I'm glad to see this post. I've been trying to figure out what I did.

MacBook Pro   Mac OS X (10.5.5)    
k9jri

Posts: 64
From: Indianapolis, IN
Registered: Jan 17, 2006
Re: Can't share screen after 10.5.5 update?
Posted: Sep 18, 2008 3:41 AM   in response to: fredericlang
 

I have the same problem on one of my two Macs. From Finder I can share folders and screen share from my MacBook Core Duo but I can only share folders when using the Core Duo iMac.

The problem is being caused by the Remote Desktop Client 3.2.2 update that occurred on 9/16/2008.

I restored the iMac, from Time Machine, to late in the day of 9/15/2008. This was right after the 10.5.5 update but before the Remote Desktop Client update. All Finder functions of file, folder and screen sharing returned to normal. I then allowed the Remote Desktop Client update to install and the screen sharing function was lost when trying to share the iMac's screen with the MacBook.

Something is wrong with the Remote Desktop Client 3.2.2 update that does not affect all hardware configurations the same. There are other threads on the "Remote Desktop" forum which is actually where this thread should.

Intel iMac 17" Core Duo   Mac OS X (10.5.5)    
fredericlang


Posts: 625
From: Everywhere
Registered: Nov 20, 2005
Re: Can't share screen after 10.5.5 update?
Posted: Sep 18, 2008 8:04 AM   in response to: k9jri
 

k9jri,

You are probably right, I updated to 10.5.5 and Desktop Remote 3.2.2 at the same time.

If you ever find a way to fix the problem, would you mind posting your results here.

Thank you.

F

powermac 2xG5 MacBook 2.0 MacbookPro   Mac OS X (10.5.5)   Airport Express, TV.  
Charlie Babbage

Posts: 23
Registered: Dec 20, 2007
Re: Can't share screen after 10.5.5 update?
Posted: Sep 20, 2008 3:43 PM   in response to: fredericlang
 

Try setting access to "All users" in your System Prefs>Sharing pref pane for Screen Sharing or Remote Management preferences if it isn't set that way already.

     
k9jri

Posts: 64
From: Indianapolis, IN
Registered: Jan 17, 2006
Re: Can't share screen after 10.5.5 update?
Posted: Sep 20, 2008 3:56 PM   in response to: Charlie Babbage
 

Thanks Charlie but already set to all users. You might want to re-read my previous post.... all works well until Remote Desktop Client 3.2.2 update loads. No other changes made by me and the update changes no options that I can find.

Intel iMac 12" Core Duo   Mac OS X (10.5.4)    
Erik Nelson

Posts: 13
Registered: Sep 1, 2005
Re: Can't share screen after 10.5.5 update?
Posted: Sep 21, 2008 9:58 AM   in response to: fredericlang
 

I am having the same problem, with a twist. My iBook can't see my Macpro's screen. My Macpro CAN see my iBooks screen. My ibook can see my imac's screen and my Macpro can see my iMac's screen.

All are updated to 10.5.5 and all have the latest remote desktop update.

Back to my Mac DID work before the updates, now I can't see my MacPro's screen, I can however still see it on my network and share files.

I have tried rerunning the 10.5.5 combo updater and repairing the permissions, but no luck.

I hope Apple can fix this "update" or some one figures out a work around.

MacPro 2.66 Quad 16Gb Ram, iBook G4, iMac G5   Mac OS X (10.5.5)    
Conrad Hirano


Posts: 158
Registered: May 7, 2005
Re: Can't share screen after 10.5.5 update?
Posted: Sep 21, 2008 5:37 PM   in response to: Erik Nelson
 

Erik Nelson wrote:
I am having the same problem, with a twist. My iBook can't see my Mac Pro's screen. My Mac Pro CAN see my iBook's screen. My iBook can see my iMac's screen, and my Mac Pro can see my iMac's screen.

Can the iMac see the Mac Pro's screen?

MacBook Pro and iMac G4   Mac OS X (10.5.5)    
FutureDocJon

Posts: 10
From: Seattle
Registered: Oct 11, 2007
Re: Can't share screen after 10.5.5 update?
Posted: Sep 21, 2008 11:32 PM   in response to: fredericlang
 

I can also share files but not share screens since updating to 10.5.5. I click the http://Share Screen... button in finder and the Screen Sharing menu comes up but either I get no screen or I get a small black blank window. Both my iMac and MacBook are current-generation Intel. I was able to share screens prior to the ugrade to 10.5.5.

iMac,MacBook   Mac OS X (10.5.5)   Screen Sharing v1.0.1  
janph76

Posts: 4
From: Thailand
Registered: Jul 17, 2008
Re: Can't share screen after 10.5.5 update?
Posted: Sep 22, 2008 12:25 AM   in response to: fredericlang
 

My iMac can screen share with MBA just fine but not Vice Versa. I also get no screen or a small black screen when MBA try to screen share with iMac.

Hope a fix is coming soon 'cause I really like to remotely control my iMac.

iMac 2.4GHz Core2Duo, MacBook Air 1.6GHz, AppleTV   Mac OS X (10.5.5)   MacBook Air 1.6GHz  
Antonio Sarmien...

Posts: 67
Registered: Sep 22, 2005
Re: Can't share screen after 10.5.5 update?
Posted: Sep 22, 2008 2:46 AM   in response to: FutureDocJon
 

Hi.

I have been seeing that when I am under the same router, the first machine that I switch on ( have 3 ) takes the "Back To My Mac" but the rest aren't able to do it. It doesn't matter wich machine is connected, only the first to run takes this service as online. The others say that I don't have a NAT or Universal Plug&Play router, that I really have and have been working since 10.5.5 with this service without problems.

After this I wonder if Apple have changed something in the configuration to allow this option only when you are in different networks or it's just a bug. I use this option often, so I'd like a fast fix for this if it's just a bug.

Hugs

Mac Pro Dual Xeon 2,66 GHz, 5 GB RAM, 3 TB HD, Nvidia 7300 GT, 30" CD.   Mac OS X (10.5.5)    
Snoop Dogg


Posts: 1,316
Registered: Oct 15, 2003
Re: Can't share screen after 10.5.5 update?
Posted: Sep 22, 2008 4:20 PM   in response to: fredericlang
 

You can fix this by going into the Sharing pref pane and then select Screen Sharing, and make sure the "Allow access for" is set to "All Users". Let me know if that helps.

MacBook Pro   Mac OS X (10.5.4)    
k9jri

Posts: 64
From: Indianapolis, IN
Registered: Jan 17, 2006
Re: Can't share screen after 10.5.5 update?
Posted: Sep 22, 2008 4:28 PM   in response to: Snoop Dogg
 

Snoop Dog, as I responded earlier to another of your posts this problem is not related to the Sharing options. It is a problem with Remote Desktop Client 3.2.2 update that only seems to affect certain configurations. I have read three posts now where the Mac that cannot be controlled is a Core Duo iMac.

I completely restored my iMac, via a Time Machine restore, to the point immediately prior to the ARD Client 3.2.2 update. The iMac was running 10.5.5 and sharing and controlling between all machines was perfect. I then did the ARD Client 3.2.2 update to the iMac and could no longer screen share with the machine via the normal finder screen share button. The problem indications were identical to those described earlier in this thread. Sharing to all other machines on the local network were perfect, even FROM the iMac to the other Macs.

Intel iMac 12" Core Duo   Mac OS X (10.5.4)    
ROBERT CAVANAGH

Posts: 9
Registered: Jul 19, 2004
Re: Can't share screen after 10.5.5 update?
Posted: Sep 22, 2008 4:47 PM   in response to: k9jri
 

k9jri,

Can I get some more information on your configuration?
1. Are all these machines on the same LAN?
2. If so, does launching the Screen Sharing App and manually targeting (by going to Connection > New and entering its IP Address) the offending machine work?
3. If not, can you look in the Activity Monitor and verify that AppleVNCServer is running on the offending machine?
4. Also, try disabling File Sharing on the offending machine, and reboot both it and your Admin machine and try again to see if Screen Sharing can connect.

  • The Screen Sharing options are tied into ARD, and this issue appears to be a Kerberos authentication issue. So, having access set to All Users "should" allow things to work properly.


     
k9jri

Posts: 64
From: Indianapolis, IN
Registered: Jan 17, 2006
Re: Can't share screen after 10.5.5 update?
Posted: Sep 22, 2008 4:54 PM   in response to: ROBERT CAVANAGH
 

Robert Cavanagh,

1. Yes all on a home LAN using an Apple Time Capsule
2. Yes a manual connection does successfully connect to the offending machine.
3. Manual connection did work
4. There is no real "Admin" machine. All machines are running Leopard's back to my mac function. I will try anyway and report back.

Intel iMac 12" Core Duo   Mac OS X (10.5.4)