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Last Post
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Oct 8, 2008 12:16 PM
by: StephenJG
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Posts:
15
Registered:
Jan 19, 2006
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iChat freezes after 10.5.5. update
Posted:
Sep 21, 2008 7:42 AM
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Since upgrading to 10.5.5, I have experienced freezes while video chatting in iChat. These freezes happen, on average, every 10-20 minutes. I never had this problem with 10.5.4. Anyone else noticing this? Any ideas of what may be causing this, or it just a bug that I should hope will be fixed in 10.5.6?
Macbook 2.16 C2D
Mac OS X (10.5.5)
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Posts:
4
From:
long island
Registered:
Sep 16, 2008
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Re: iChat freezes after 10.5.5. update
Posted:
Sep 21, 2008 7:59 AM
in response to: Mandigal
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Im having the same problem too. Im guessing its a bug.
macbook
Mac OS X (10.5.4)
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Posts:
18
Registered:
Apr 24, 2006
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Re: iChat freezes after 10.5.5. update
Posted:
Sep 23, 2008 12:06 PM
in response to: Mandigal
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Same problem here. Also the menubar will disappear and you can't quit! Have to force quit.
mac mini core duo
Mac OS X (10.5.5)
2meg
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Posts:
5
From:
NC
Registered:
Sep 27, 2008
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Re: iChat freezes after 10.5.5. update
Posted:
Sep 27, 2008 6:44 AM
in response to: Mandigal
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I also have a problem with iChat post 10.5.5 update. My iChat will start and AIM works, but I cannot login to Google Talk.
MacBook
Mac OS X (10.5.5)
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Posts:
50
Registered:
Dec 6, 2005
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Re: iChat freezes after 10.5.5. update
Posted:
Sep 28, 2008 12:11 PM
in response to: Mandigal
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Same here. After 5/10 seconds or so, both in-coming and out-going video screens freeze, though the audio portion of the connection is maintained. I first thought it was due to busy server times, but it happens all the time since "updating" to 10.5.5. Just goes to show ya, for every action (like updating your OS), there's a reaction. We need to get this one fixed asap. To non-Mac users, it the beauty and simplicity of iChat that makes OSX and Apple's computers so attractive.
MacBook Pro 2.5 GHz
Mac OS X (10.5.5)
2 Gig ram, 186 gig 7200 rpm HD
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Posts:
12
Registered:
Aug 30, 2006
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Re: iChat freezes after 10.5.5. update
Posted:
Sep 28, 2008 1:46 PM
in response to: Mandigal
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Same problem here as well. Since upgrading to 10.5.5 on Friday evening, I've had terrible problems with iChat - I use it every evening and its either frozen or not even started. Sometimes it complains it cannot access the camera - but I have nothing else that uses the camera open.
Intel iMac, MacBook and MacMini
Mac OS X (10.5.5)
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Posts:
8
From:
Oceanside CA
Registered:
Nov 14, 2006
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Re: iChat freezes after 10.5.5. update
Posted:
Sep 28, 2008 7:56 PM
in response to: permaspooked
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same problem here only my I chat freezes constantly while talking with my daughter London. We are both using Intel based Mac Book Pros, I'm running I Chat 4.0.5, she is running an earlier program. I hope Apple solves this soon as we're depending more and more on SKYPE.
I-MAC
Mac OS X (10.4.8)
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Posts:
7
From:
MA
Registered:
Sep 28, 2008
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Re: iChat freezes after 10.5.5. update
Posted:
Sep 28, 2008 8:09 PM
in response to: Mandigal
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Just wanted to add that I am experiencing this too. Everything was fine until the combined update to 10.5.5 and QT 7.5.5. Now my video freezes after about 30 seconds into a chat. The sound keeps going for a while. I need to force exit iChat to quit. The are a lot of suggestions on these and other forums about how to fix this: limiting streaming bandwidth, re-installing QT, deleting plist files, etc. Nothing seems to work. Here's what I know so far:
1. Everything was fine until 10.5.5/QT7.5.5 update
2. Not all connections fail. One buddy never fails, one other always does.
3. Test user appleu3test03@mac.com freezes for me 9 out of 10 times.
4. The 10th time it's fine.
5. Shutting off WeatherDock does not fix it.
6. QT streaming rate throttling in preferences does not fix it.
7. Bandwidth limiting in iChat prefs don't fix it.
8. Re-installing QT does not fix it.
9. Re-installing QT in safe mode after fixing disk permissions doesn't fix it.
10. No combination of the above fixes it.
This is a problem the NEEDS TO BE FIXED, Apple are you listening?
I bought a mac because they said "it just works", I guess not.
I suggest we all send more complaints to Apple. I let the app debugger send its logs to apple a few times per day.
iMac 3Ghz
Mac OS X (10.5.5)
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Posts:
4
From:
California
Registered:
Sep 29, 2008
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Re: iChat freezes after 10.5.5. update
Posted:
Sep 29, 2008 11:08 AM
in response to: israfelli
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Ok, so, I am not the only one who experienced the problem after 10.5.5. update. I tried everything I could, and nothing worked.
No video nor audio chat is working after the update. Sometime, the contacts disappeared from my Jabber list.
Apple Geniuses, we need help to correct the iChat problems asap.
MacBook Pro 17"
Mac OS X (10.5.5)
iChat-Google Talk
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Posts:
302
From:
Germany
Registered:
Apr 30, 2005
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Re: iChat freezes after 10.5.5. update
Posted:
Oct 2, 2008 2:02 AM
in response to: Ashelly
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Hi All,
this is what I did this morning after having the same problem with iChat AV after 10.5.5 update and Quicktime 7.5.5 update.
I do not know, where I got this hint from - sorry...but it works for me!
Here we go:
First trash Quicktime's prefs:
It is located in the: Your HD/Library/Preferences/com.apple.Quicktimeplayer.plist
or in: Your HD/User /Library/Preferences/com.apple.Quicktimeplayer.plist
Second, you have to set the Quicktime streaming setting to 1.5mbps:
goto: sys prefs/quicktime/streaming/streaming speed
Then I restarted and iChat works with no more freezing, so far
Hope that helps....
MacBookPro 17- 2.4 Ghz / iMAC 20 - 2.4Ghz
Mac OS X (10.5.5)
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Posts:
7
From:
MA
Registered:
Sep 28, 2008
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Re: iChat freezes after 10.5.5. update
Posted:
Oct 2, 2008 7:06 PM
in response to: Dirk
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Don't get your hopes up. This does not work for me.
iMac 3Ghz
Mac OS X (10.5.5)
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Posts:
7
From:
MA
Registered:
Sep 28, 2008
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Re: iChat freezes after 10.5.5. update
Posted:
Oct 2, 2008 7:07 PM
in response to: Mandigal
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FYI: The iTunes 8.0.1 update does not fix the issue for me.
iMac 3Ghz
Mac OS X (10.5.5)
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Posts:
3
From:
Nashville
Registered:
Sep 30, 2008
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Posts:
9
Registered:
Jun 25, 2006
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Re: iChat freezes after 10.5.5. update
Posted:
Oct 4, 2008 5:46 AM
in response to: Mandigal
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We are having the same problem. We can connect but within 30 seconds we freeze up....audio still works. We have three kids with iMacs that we always video with. Two of them have upgraded to 10.5.5. They freeze up when we talk also. But one has not upgraded yet....triplet 2 1/2 year old girls.....no time. We can video with her as we did last night for 30 minutes. No problem there. So I am guessing it is because she DID NOT upgrade. I have been on phone with apple several HOURS on this problem. Have changed settings and installed new iChat and still no change. Anyone with this problem....always "SEND" error to Apple. We need as many people complaining about this as possible. Apple did tell me that they were aware of this and are working on it. Let's hope it comes soon.
imac
Mac OS X (10.5.5)
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Posts:
302
From:
Germany
Registered:
Apr 30, 2005
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