Topic : Syncing error 13014

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Kimberly Billings

Posts: 21
Registered: Jan 24, 2007
Syncing error 13014
Posted: Oct 3, 2008 5:34 AM
 

Hi....I just did the new update for iTunes and when it was finished I tried to sync my iPhone 3G and I keep getting the message, "The iPhone cannot be synced. An unknown error occurred (13014). Any suggestions? Thanks.

MacBook Pro   Mac OS X (10.5.5)   iPod 160gb, iPhone 3G  
NORMAL1999

Posts: 3
Registered: Oct 3, 2008
Re: Syncing error 13014
Posted: Oct 3, 2008 6:14 AM   in response to: Kimberly Billings
 

I had the same problem, except the 13014 message went away, however now I have no error messages....the sync says OK....but there is no update to the iPhone. In other words since the update there is no error message and no sync with the iPhone.

  Mac OS X (10.5.5)    
Dennis de Reus

Posts: 7
Registered: Jun 9, 2007
Re: Syncing error 13014
Posted: Oct 3, 2008 6:16 AM   in response to: Kimberly Billings
 

Bump!

exactly the same problem here. Also a 13014 error during syncing.

iPhone 3G and iMac   Mac OS X (10.5.5)    
cipher0925

Posts: 17
From: NJ
Registered: Oct 28, 2007
Re: Syncing error 13014
Posted: Oct 3, 2008 6:49 AM   in response to: Dennis de Reus
 

my specs: mac pro quad 07 model with iphone 1st gen

the error occurs but the phone synced properly.

its just annoying that it still shows up after a successful sync...

what doesnt sync for you on your iphone 3g?

Mac Pro Quad Core     X 1900 XT  
wolrah


Posts: 28
From: Ohio
Registered: Sep 13, 2006
Re: Syncing error 13014
Posted: Oct 3, 2008 7:27 AM   in response to: Kimberly Billings
 

Same thing here with an old 4GB 2G model. 2.1 firmware, iTunes 8.0.1 updated last night.

MBP Penryn 2.4   Mac OS X (10.5.5)   4GB RAM, 200GB 7200RPM HD  
Eliot Graeme

Posts: 3
From: Austin, TX
Registered: Jun 10, 2008
Re: Syncing error 13014
Posted: Oct 3, 2008 7:53 AM   in response to: Kimberly Billings
 

no error msg here, or at least i havent waited long enuf to get one, but i went to sync some new songs onto my phone, itunes said DOWNLOAD YER UPDATE GOOBER, and i said NO(as i was on 7% battery), and went to sync
it got to AMBIANCE app, and just sits there forever
itunes locked up and i had to force quit it
at which pt i plugged in, updated itunes, and reset
tried to sync again
same thing
i cant get it to sync now!
this was before & after the itunes update. tho only starting this morning, random.

MacBook Pro 15" 2.5ghz   Mac OS X (10.5.5)    
afscott

Posts: 34
From: England
Registered: Aug 8, 2006
Re: Syncing error 13014
Posted: Oct 3, 2008 8:08 AM   in response to: Kimberly Billings
 

Yeah this just started happening to me too.
It backs up my iphone, says it's syncing address book...mail etc and then when the bar says "syncing - - - - -'s iPhone" it comes up with the error message.

Macbook 2GHz 1GB RAM   Mac OS X (10.4.10)    
John Pettit


Posts: 93
Registered: Jan 11, 2006
Re: Syncing error 13014
Posted: Oct 3, 2008 8:11 AM   in response to: Kimberly Billings
 

I'm having the same error occur. I got it the first time last night right after updating to iTunes 8.0.1. It went away after trying to sync a few times, but has returned this morning.

I get the same error: "The iPhone cannot be synced. An unknown error occurred (13014)".

I have iPhone 2.1, iTunes 8.0.1 and OSX 10.5.5

MacBook   Mac OS X (10.5.5)    
Dan Bell


Posts: 169
Registered: Aug 28, 2005
Re: Syncing error 13014
Posted: Oct 3, 2008 8:11 AM   in response to: Kimberly Billings
 

I am having the same error this morning - only after installing iTunes 8.0.1 - thanks Apple!!

15" MacBook Pro (Penryn)   Mac OS X (10.5.4)   2.4GHz, 4GB RAM, 200GB 7200RPM HD ∙ iPhone 3G 16GB (black) ∙ Apple TV 40GB  
John Pettit


Posts: 93
Registered: Jan 11, 2006
Re: Syncing error 13014
Posted: Oct 3, 2008 8:16 AM   in response to: John Pettit
 

I have found that if you quit iTunes and then resync it does work (which is what i did last night). I'm fairly confidant that the error will return shortly, but it has allowed me to sync.

MacBook   Mac OS X (10.5.5)    
rjciraulo

Posts: 3
From: kentucky
Registered: Aug 5, 2007
Re: Syncing error 13014
Posted: Oct 3, 2008 8:22 AM   in response to: Kimberly Billings
 

hi! just updated itunes and it seems i have the same problem as many other iphone users in that i repeatedly get "error 13014" when syncing. i'm trusting that apple with fix this asap.

mac book pro & imac G5   Mac OS X (10.5.5)   mac book pro 17  
dennisuello

Posts: 16
From: Reno, Nevada
Registered: Nov 14, 2005
Re: Syncing error 13014
Posted: Oct 3, 2008 8:38 AM   in response to: Kimberly Billings
 

Same here. Installed 8.0.1 last night, and this morning iPhone syncs, but with this error message right after, and it keeps popping back after I click OK.

Message was edited by: dennisuello

MacBook Pro 15"      
matmay

Posts: 1
From: ireland
Registered: Oct 3, 2008
Re: Syncing error 13014
Posted: Oct 3, 2008 8:41 AM   in response to: Kimberly Billings
 

I ran Cocktail (to fix the permissions) and restarted the mac and the iphone and the problem was solved.

MacBook   Mac OS X (10.5.5)    
Eric Westby


Posts: 804
From: Berkeley, CA
Registered: Jul 31, 2000
Re: Syncing error 13014
Posted: Oct 3, 2008 8:43 AM   in response to: Kimberly Billings
 

Same problem here. :^/ Error 13014. No sync. Bummer.

MacBook Pro, 15", 2.33GHz Intel, 3GB RAM   Mac OS X (10.5.4)   23" ACD, 500GB MyBook HDD  
Mk Gonda


Posts: 427
From: Western Hemisphere
Registered: Apr 12, 2006
Re: Syncing error 13014
Posted: Oct 3, 2008 9:51 AM   in response to: Kimberly Billings
 

It appears to sync properly. It just warns with error message at the end.

Same exact message as everyone.

It seems to be systemic problem with new release of iTunes.

MBP   Mac OS X (10.5.5)   iPhone