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Last Post
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May 20, 2009 7:20 AM
by: Jaunty John
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Posts:
31
Registered:
Jul 7, 2005
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Headphone jack really sensitive
Posted:
Nov 13, 2008 3:49 PM
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When I have some headphones plugged in or something, the plug is super sensitive to pulls. If the cable gets pulled the slightest amount backward, the sound cuts out. It's really annoying. Tips? Will Apple fix it?
Thanks!
Macbook Pro Late 2008
Mac OS X (10.5.5)
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Posts:
35
Registered:
Feb 26, 2007
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Re: Headphone jack really sensitive
Posted:
Nov 14, 2008 9:16 PM
in response to: Christian Gerlach
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Christian,
I have noticed the same thing on my new MacBook Pro. Does this happen when you connect speakers to the headphone port? I am using the Harmon Kardon SoundSticks II and it is not as sensitive as my SONY DJ headphones.
MacBook Pro Unibody
Mac OS X (10.5.5)
2.8 GHZ, 320 GB 7200 RPM
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Posts:
31
Registered:
Jul 7, 2005
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Re: Headphone jack really sensitive
Posted:
Nov 16, 2008 10:08 PM
in response to: FreedomHammer
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Yeah, it happens with speakers too. Just any audio plug seems to have this problem, although some more than others. It seems like the contact that senses if headphones are plugged in is a bit too sensitive, because if the wire is pulled back a little bit, and then you try to change the volume, it won't let you.
Late 2008 Macbook Pro
Mac OS X (10.5.5)
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Posts:
35
Registered:
Feb 26, 2007
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Posts:
1
From:
Vancouver, BC
Registered:
Nov 23, 2008
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Re: Headphone jack really sensitive
Posted:
Nov 23, 2008 4:30 PM
in response to: Christian Gerlach
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Yes, I have the same problem as this. After spending $3000-ish (CAD) on a laptop, you'd have hoped that some of the obvious external "mechanical" issues weren't actually issues.
I hope they come out with a quick fix to this. None of my speakers or headphones work well with this computer (none are optical). The jack is useless to me.
Daniel
MacBook Pro (late 2008; unibody)
Mac OS X (10.5.5)
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Posts:
26
From:
Finland
Registered:
Oct 25, 2006
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Re: Headphone jack really sensitive
Posted:
Nov 26, 2008 1:09 PM
in response to: Christian Gerlach
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same on macbook - check this post:
http://discussions.apple.com/message.jspa?messageID=8516082#8516082
I'm returning my new macbook for this reason - checked here to see if it was the same with pro - there's no way I get a secure fit when plugging three different cables in - since my work demands playing audio out from the headphones for this is a major issue
hoping the replacement macbook will have a socket that works - will post back in a couple of weeks with the result
on a premium computer this isn't good enough
Powerbook G4 1.67GHz, Macbook 2.4 GHz (late 2008)
Mac OS X (10.5.4)
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Posts:
13
From:
Toronto
Registered:
Nov 25, 2008
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Re: Headphone jack really sensitive
Posted:
Nov 26, 2008 1:35 PM
in response to: movetolearn
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This issue absolutely requires a press release and response from apple. This is ridiculous. To spend a premium price for a faulty product.
Does anyone have any suggestions on how to get a response from somebody at apple that is not a minimum wage CSR?
MacBook 2.0
Mac OS X (10.5.5)
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Posts:
35
Registered:
Feb 26, 2007
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Re: Headphone jack really sensitive
Posted:
Nov 26, 2008 2:12 PM
in response to: Toronto-Ty
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Call 1-512-674-2500
That is Apple's Customer Relations Department located in Austin, Texas.
They are issuing me a replacement.
Mac OS X (10.5.1)
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Posts:
19
Registered:
Aug 29, 2005
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Re: Headphone jack really sensitive
Posted:
Nov 29, 2008 1:47 PM
in response to: Christian Gerlach
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I'm having the same problem. If you barely pull or wiggle on the connector it looses it's connection and sound comes out of the speakers. I took it into an Apple store today and they wouldn't do anything about it; they claimed nothing was wrong with it. All of their floor models were like this too. I stated my old MBP didn't have this issue and we tried on one of theirs, snug and tight. Clearly there is a problem with these connectors. I guess it's going to take a lot of $3000 returns before Apple will do something about it.
MacBook Pro (late 2008)
Mac OS X (10.5.5)
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Posts:
26
From:
Finland
Registered:
Oct 25, 2006
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Re: Headphone jack really sensitive
Posted:
Dec 5, 2008 1:18 PM
in response to: Stephen Sweeney
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I post here as well even though this is a macbook - same issue
got my replacement macbook today and ...
it's exactly the same - when a jackplug is inserted into the socket there is a degree of play in the socket - fully pushed in and it works - give a gentle pull, the plug moves back out maybe 0.5mm and, even though the plug stays in the socket, the sound comes out of the speakers - I get the same behaviour from Shure SE110, Apple iPod headphones and adaptor cable
it's a shame but this macbook is going back and I'm asking for a full refund - it's crazy that I can't reliably plug headphones into a €1400 computer - this would have been apple mac number eight for me - the first I ever had to return
Powerbook G4 1.67GHz, macbook 2.4 GHz late 2008
Mac OS X (10.5.5)
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Posts:
26
From:
Finland
Registered:
Oct 25, 2006
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Re: Headphone jack really sensitive
Posted:
Dec 6, 2008 5:29 AM
in response to: movetolearn
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I posted a video on youtube showing exactly what the problem is:
http://www.youtube.com/watch?v=08FbFn-qsT8
I will call monday to try to send this replacement back - for me the macbook is unusable like this since 1) I travel a lot and it makes listening to audio while travelling impossible, and 2) my work involves playing audio out through this port
to be fair the socket on the replacement is a little better than the first which was very very loose - but the problem is still there and I can imagine it will only get worse with wear
besides a change in design the only solution for me would be an apple non-standard headphone jack to universal headphone jack adaptor
this seems crazy - I'm surprised not more people are experiencing this - beginning to think I'm paranoid
now I'm hoping that apple will sell me a previous revision macbook pro to replace my old powerbook
Powerbook G4 1.67GHz, macbook 2.4 GHz late 2008
Mac OS X (10.5.5)
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Posts:
35
Registered:
Feb 26, 2007
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Re: Headphone jack really sensitive
Posted:
Dec 8, 2008 3:04 PM
in response to: movetolearn
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I received my second MacBook Pro replacement today. The headphone jack exhibits the same issue.
Third time is a charm?
Mac OS X (10.5.1)
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Posts:
52
From:
Great Britain
Registered:
Dec 8, 2008
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Re: Headphone jack really sensitive
Posted:
Dec 8, 2008 3:41 PM
in response to: Christian Gerlach
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And I have a question here.
Does your sounds from headphone or speaker via 3.5mm audio port cracks when connecting something in to USB port?
Mine does. Sounds cracks when connecting USB.
MacBook Pro (Late 2008) 2.4GHz with 4GB RAM
Mac OS X (10.5.5)
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Posts:
6
Registered:
Nov 20, 2006
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Re: Headphone jack really sensitive
Posted:
Dec 12, 2008 8:06 PM
in response to: Christian Gerlach
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This is a BIG problem. I am an audio professional and cannot use my interface all of the time and have to rely on this jack working correctly.
My guess is that there will be a fix for it. It seems that it is a sensor that is being tripped but the audio connections should still be fine, the signal just no longer passes because the sensor is saying that there is no longer a 1/8" connector plugged in. This sensor may just be too sensitive.
Do I dare open it up and check it out? I think so...
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Posts:
111
From:
New York, USA
Registered:
Dec 10, 2008
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Re: Headphone jack really sensitive
Posted:
Dec 14, 2008 12:46 PM
in response to: superaudiophile
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THIS REQUIRES A PRESS UPDATE!?!?!? i haven't herd one person demand a press release about the touchpads not working in windows and that's just as a big a problem if not bigger.
Mac book pro late 08
Mac OS X (10.5.5)
Dual boot with Windows XP Pro Corp.
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