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Topic
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Apple TV HDCP Error Messages
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"Helpful" answers available: 2
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Last Post
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Mar 16, 2009 10:11 PM
by: Dano Monticelli
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Posts:
4
Registered:
Nov 29, 2006
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Apple TV HDCP Error Messages
Posted:
Nov 18, 2008 6:11 AM
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Our ATV has been working perfectly until recently when we installed the 2.2 software. We no can no longer play movies we've rented or purchased (even though we had been able to do so). We can still watch trailers and tv shows. Apple support has been terrible - blaming this on our tv, which they have said is not HDCP compliant. That is rubbish - its a new Sharp LCD, and is perfectly compliant.
Help!!!
MacBook Pro
Mac OS X (10.4.8)
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Posts:
15,401
From:
Blackpool, UK
Registered:
Apr 24, 2001
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Re: Apple TV HDCP Error Messages
Posted:
Nov 18, 2008 2:22 PM
in response to: GalaxieDriver
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What happens when you try to play them.
MP 2 x QC Xeon 3 Ghz, 4 GB RAM
Mac OS X (10.5.5)
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Posts:
4
Registered:
Nov 29, 2006
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Re: Apple TV HDCP Error Messages
Posted:
Nov 18, 2008 5:10 PM
in response to: Winston Churchill
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We receive the following message:
"This content requires HDCP for playback. HDCP isn't supported by your HDMI connection. Use the component video connection to watch this content."
Its not convenient to use the CV connection. In any event, we can still watch tv shows, trailers, etc. Any ideas?
MacBook Pro
Mac OS X (10.4.8)
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Posts:
15,401
From:
Blackpool, UK
Registered:
Apr 24, 2001
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Re: Apple TV HDCP Error Messages
Posted:
Nov 19, 2008 1:11 AM
in response to: GalaxieDriver
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Have you tried another cable, are you connected directly to the tv or are you going through a switch/receiver, have you tried restarting the tv.
MP 2 x QC Xeon 3 Ghz, 4 GB RAM
Mac OS X (10.5.5)
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Posts:
4
Registered:
Nov 29, 2006
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Re: Apple TV HDCP Error Messages
Posted:
Nov 19, 2008 4:00 AM
in response to: Winston Churchill
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Yes have tried another cable, yes connected directly to the TV, and yes have restarted the ATV. I am resisting resetting the ATV because I'll loose my movies, which I don't want to do.
Is there any way to back out the software upgrade?
MacBook Pro
Mac OS X (10.4.8)
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Posts:
15,401
From:
Blackpool, UK
Registered:
Apr 24, 2001
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Re: Apple TV HDCP Error Messages
Posted:
Nov 19, 2008 8:34 AM
in response to: GalaxieDriver
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Is there any way to back out the software upgrade?
Not without restoring the device.
MP 2 x QC Xeon 3 Ghz, 4 GB RAM
Mac OS X (10.5.5)
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Posts:
5
From:
USA
Registered:
Sep 7, 2007
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Re: Apple TV HDCP Error Messages
Posted:
Dec 19, 2008 1:45 PM
in response to: Winston Churchill
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I had the same HDCP error message appear when I tried to play a rented movie. I started to get out the component video cable when my son hit "play" again on the remote. That started the movie. Go figure.
MacBook Pro
Mac OS X (10.4.10)
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Posts:
55
From:
Front Range Colorado
Registered:
Sep 16, 2006
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Re: Apple TV HDCP Error Messages
Posted:
Mar 16, 2009 10:11 PM
in response to: GalaxieDriver
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Yet another frustrated user.
I have verified my TV and cable are HDCP compliant, yet have suddenly started getting the same error message.
Check out http://discussions.apple.com/thread.jspa?messageID=9132347�
Frustrating to say the least. The more people yell, the more we have a chance of being heard.
iMac Core 2 Duo 24' + Macbook
Mac OS X (10.4.7)
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