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Last Post
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Jan 31, 2009 10:27 PM
by: Bekah Havens
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Posts:
29
Registered:
May 15, 2005
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Can't purchase anything with iTunes 8.0.2 update
Posted:
Nov 21, 2008 3:27 AM
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After updating to 8.0.2, I can't purchase anything on iTunes account. Every time I try to purchase music, a TV show or an application I get the error message that "...due to a problem with the iTunes store I have no available store credit for purchasing..." "I don't have any store credit, I've been trying to purchase with my credit card like I always have been." Has anyone else had this problem?
Powerbook G4, Macbook
Mac OS X (10.5.5)
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Posts:
167
From:
San Juan, Puerto Rico
Registered:
May 4, 2007
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Re: Can't purchase anything with iTunes 8.0.2 update
Posted:
Nov 21, 2008 3:34 AM
in response to: Bryce Lim
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Almost same problem...
I was trying yo buy more Heroes episodes with my still remaining credict of $120.00 and today I woke up, I haven't update my iTunes, I have iTunes 8.0.1 I try to buy something and this pop up came up:
http://www.flickr.com/photos/14465410@N07/3047049277/
MAC PRO 8 GB RAM 500GB
Mac OS X (10.5.5)
MacBookPro Intel Core 2 Duo 160 GB HD 3 GB DDRM
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Posts:
1
From:
SA
Registered:
Nov 21, 2008
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Re: Can't purchase anything with iTunes 8.0.2 update
Posted:
Nov 21, 2008 3:50 AM
in response to: Bryce Lim
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I just want to know where is my credit.
Thinkpad
Windows Vista
N/A
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Posts:
18
Registered:
Nov 21, 2008
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Re: Can't purchase anything with iTunes 8.0.2 update
Posted:
Nov 21, 2008 4:07 AM
in response to: Bryce Lim
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Same here i just updated to the latest version and now all my credit has disappreared! and i can't buy anything!
Please help
Mac OS X (10.5.5)
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Posts:
13
From:
planet earth
Registered:
Aug 14, 2007
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Re: Can't purchase anything with iTunes 8.0.2 update
Posted:
Nov 21, 2008 4:16 AM
in response to: Bryce Lim
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same here. Am afraid it had to do wiyh me not being in the US. Is the rest of you. Besides I have no vouchers but just my US credit card
imac 2.8
Mac OS X (10.5.5)
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Posts:
29
Registered:
May 15, 2005
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Re: Can't purchase anything with iTunes 8.0.2 update
Posted:
Nov 21, 2008 4:20 AM
in response to: Bryce Lim
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Yes, I thought about that too. I'm stationed in the Navy in Japan. My U.S. account is set up with a U.S. address and credit card and I've never had a problem in the last 6 years. I hope iTunes won't consider me as NOT in the U.S. even with a U.S. account.
Powerbook G4, Macbook
Mac OS X (10.4.9)
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Posts:
29
From:
Yokohama, Japan
Registered:
Oct 27, 2007
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Re: Can't purchase anything with iTunes 8.0.2 update
Posted:
Nov 21, 2008 4:27 AM
in response to: Bryce Lim
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I, too, am Navy stationed in Japan and am having a problem purchasing. I get the error of "Store Credit Unavailable" and the statement that my store credit balance is temporarily unavailable. I've re-entered my credit card info and still have the issue.
Is this something Apple will be fixing? I hope so...
MacBook Pro 15" 2.5 GHz Intel Core 2 Duo
Mac OS X (10.5.4)
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Posts:
29
From:
Yokohama, Japan
Registered:
Oct 27, 2007
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Re: Can't purchase anything with iTunes 8.0.2 update
Posted:
Nov 21, 2008 4:38 AM
in response to: Kiitana
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Quick update. I just checked my wife's computer (who's address and country listed is exactly the same) and she's not having this problem...
Ideas?
MacBook Pro 15" 2.5 GHz Intel Core 2 Duo
Mac OS X (10.5.4)
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Posts:
4
From:
Germany
Registered:
Feb 11, 2008
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Re: Can't purchase anything with iTunes 8.0.2 update
Posted:
Nov 21, 2008 4:40 AM
in response to: Kiitana
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My Money is back now and everything works....
iMac
Mac OS X (10.5.5)
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Posts:
29
Registered:
May 15, 2005
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Re: Can't purchase anything with iTunes 8.0.2 update
Posted:
Nov 21, 2008 4:45 AM
in response to: Bryce Lim
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Store purchases are still not working for me. I get the "...no store credit message..", but I don't have store credit, I'm trying to use my credit card.
Powerbook G4, Macbook
Mac OS X (10.5.5)
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Posts:
1
From:
US
Registered:
Nov 21, 2008
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Re: Can't purchase anything with iTunes 8.0.2 update
Posted:
Nov 21, 2008 4:54 AM
in response to: Bryce Lim
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The same thing started happening for me this morning. I purchased fine last night then this morning it was happening and I was using 8.0.1 so I updated to 8.0.2 and it is still doing it. Have you or anyone had any resolution?
macbook
Mac OS X (10.4.11)
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Posts:
29
Registered:
May 15, 2005
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Re: Can't purchase anything with iTunes 8.0.2 update
Posted:
Nov 21, 2008 4:57 AM
in response to: Bryce Lim
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No luck so far. If you've been experiencing this prior to your update to 8.0.2 then maybe the problem is on Apple's end with the store and the problem is not exclusively limited to the 8.0.2 update.
Powerbook G4, Macbook
Mac OS X (10.5.5)
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Posts:
27
From:
Dublin, Ireland
Registered:
Dec 27, 2003
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Re: Can't purchase anything with iTunes 8.0.2 update
Posted:
Nov 21, 2008 4:57 AM
in response to: heddag
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Happening to me to - credit has disappeared. This did happen before though a while ago and then it came back.
Powerbookg4 15 1.5ghz
Mac OS X (10.4.8)
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Posts:
27
From:
Dublin, Ireland
Registered:
Dec 27, 2003
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Re: Can't purchase anything with iTunes 8.0.2 update
Posted:
Nov 21, 2008 5:01 AM
in response to: Thomas Fitzgerald
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Spoke too soon - it's back working now
Powerbookg4 15 1.5ghz
Mac OS X (10.4.8)
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Posts:
167
From:
San Juan, Puerto Rico
Registered:
May 4, 2007
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Re: Can't purchase anything with iTunes 8.0.2 update
Posted:
Nov 21, 2008 5:07 AM
in response to: Thomas Fitzgerald
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Have my iTunes credict back.. Now im happy 
MAC PRO 8 GB RAM 500GB
Mac OS X (10.5.5)
MacBookPro Intel Core 2 Duo 160 GB HD 3 GB DDRM
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