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Last Post
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Jun 12, 2009 3:39 PM
by: DaleJ.
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Posts:
8
From:
Richmond VA
Registered:
Oct 27, 2007
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Apple DVD player no go
Posted:
Apr 15, 2009 1:16 PM
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For some unknown reason, my internal DVD player no longer plays DVDs. They just try to start and then hang up. No DVD seems to work...
PowerBook
Mac OS X (10.5.6)
G5 Quad
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Posts:
14,875
From:
NYC. Late of Tralfamadore.
Registered:
Apr 25, 2006
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Re: Apple DVD player no go
Posted:
Apr 15, 2009 1:30 PM
in response to: designdog
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For some unknown reason, my internal DVD player no longer plays DVDs. They just try to start and then hang up. No DVD seems to work...
To determine if it is or is not the player, I suggest DLing VLC, a free and excellent all-media player and seeing if it works.
http://www.videolan.org/vlc/download-macosx.html
You can also try creating a new user account and testing the Leopard player under that user.
It's possible that it is the hardware, not the software, if the VLC does not work.
Run System Profiler and check the DVD. It should have a line
Reads DVD: Yes
Lastly, try resetting PRAM.
http://support.apple.com/kb/HT1379
MacBookPro3,1-17"Core2Duo/VistaUlt64SP1; MacBookPro1,1-15"/XPProSP3; Dual G5/XPP
Mac OS X (10.5.6)
Homebrew 3GHz ASUS PC, Dell Inspiron8k, Abacus, Sliderule, HP-50G
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Posts:
1
From:
Hertfordshire
Registered:
May 17, 2009
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Re: Apple DVD player no go
Posted:
May 17, 2009 11:27 AM
in response to: designdog
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Hi, I've got this same problem with my MacPro. Have tried VLC and can run dvd's using that so the dvd drive isn't the problem. Have reset the Pram, trashed the preferences and p.list, even reinstalled DVD Player but problem persists. I'm out of ideas, short of reinstalling the OS. I've also run disk utility and checked disc and permissions, which are both fine. Can anyone suggest any alternatives?
Mac Pro
Mac OS X (10.5.7)
2x2.8 Quad intel
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Posts:
19
Registered:
Jan 9, 2007
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Re: Apple DVD player no go
Posted:
May 22, 2009 6:51 PM
in response to: designdog
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The same problem happened to me tonight, all of a sudden and without warning. I got a error code 69889. I have 10.5.7 installed. I reinstalled combo 10.5.7, no luck. Trashed prefs, no luck. The DVD works fine using VLC (lifesaver) so I know it's not the drive. I have not tried the pram flash nor logging in as test. I'll do that tomorrow. Any ideas beyond the mentioned would be appreciated.
Thanks
dale
PPC dual 2.3, 7 g ram
Mac OS X (10.5.7)
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Posts:
160
Registered:
Mar 29, 2005
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Re: Apple DVD player no go
Posted:
Jun 5, 2009 9:35 PM
in response to: DaleJ.
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After I did the security update 2009-02 my DVDs no longer had voice track of all things... they somehow lost that track, the soundtrack works fine, but no voices... going to try zap PRAM, not sure what else to do.
Macbook Pro, 2 Mini's
Mac OS X (10.4.11)
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Posts:
19
Registered:
Jan 9, 2007
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Re: Apple DVD player no go
Posted:
Jun 6, 2009 3:55 AM
in response to: Krag
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Very frustrating problem. I've had to fall back on VLC to play DVD's. Apple DVD player starts the play, but after 9 or 10 seconds stops dead. I've tried it on various DVD's, which all play on VLC. I've tried reloading 10.5.7 combo, and various other ideas, but nothing fixes DVD player. Hopefully somebody somewhere will have an idea that solves this problem. Perhaps Apple in the next update will.
2.3 dual PPC
Mac OS X (10.5.7)
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Posts:
14,824
From:
Apple USA
Registered:
Aug 5, 2005
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Re: Apple DVD player no go
Posted:
Jun 6, 2009 3:58 AM
in response to: designdog
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HI,
Try deleting this file: com.apple.DVDPlayer.plist
/Users/YourName/Library/Preferences. Drag that file from the Preferences folder to the Trash, empty the Trash.
Run Disk Utility and repair disk permissions. Launch Disk Utility. Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility.
Carolyn 
Intel iMac 2.66GHz PBG4SDrive iBook4 10.4 Toshiba WinXP Airport Extreme
Mac OS X (10.5.7)
WirelessMM Airport Wacom Intuos Tablet iLife 09 DW and TTPro Epson Olympus
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Posts:
2,375
From:
Little Ol' England
Registered:
May 26, 2004
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Re: Apple DVD player no go
Posted:
Jun 6, 2009 5:25 AM
in response to: designdog
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This is with any DVD at all?
PowerMac G6 Alu Cinema HD
Mac OS X (10.5.7)
Ctrl, Alt, Del.........AAAaarggghhh!
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Posts:
19
Registered:
Jan 9, 2007
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Re: Apple DVD player no go
Posted:
Jun 6, 2009 5:41 AM
in response to: gumsie
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Yes I tried all of that several frustrating times. I just now trashed DVD player and using Pacifist re-installed the entire DVD player package from my OSX 10.5 install disk, then tried it. Same results. Must be something else on my computer that's preventing DVD player from working is my best guess, but what? Using test log-in I get the same result. I wonder if VLC would cause this. Or some errant plug-in? Any thoughts on that?
Thanks Carolyn for your suggestions. I'm open to all.
dual 2.3 PPC
Mac OS X (10.5.7)
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Posts:
2,375
From:
Little Ol' England
Registered:
May 26, 2004
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Re: Apple DVD player no go
Posted:
Jun 6, 2009 5:54 AM
in response to: DaleJ.
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Dale. I'm thinking it's the disc or the drive that's causing the problem. Not the app itself so to speak. This is why I asked you whether the problem manifests itself with any disc. My line of thought is that with the new discs the encryption is such that the drive cannot read it properly. An example;
I rented Shuttle the other day. Now I have two drives in my MacPro. Shuttle will play usind DVD Player and VLC in the Sony but will play using VLC but not DVD player in the LG.
If you have a film that was released some time ago can you try it with that?
PowerMac G6 Alu Cinema HD
Mac OS X (10.5.7)
Ctrl, Alt, Del.........AAAaarggghhh!
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Posts:
19
Registered:
Jan 9, 2007
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Re: Apple DVD player no go
Posted:
Jun 6, 2009 6:47 AM
in response to: gumsie
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I have tried a wide range of DVD movies as I have quite a collection. None work with DVD player. This happened suddenly, like a switch was thrown. One day it worked the next it didn't. All the DVD's work fine in VLC, which is a good application, but I like some of the features in DVD player. The last DVD I tried was Michael Palin, Pole to Pole. It failed to play in Apple DVD player. So I used VLC which played it fine. I am thinking it could be something to do with the security update or the latest 10.5 (.7) update. The other point is, I have a backup hard drive which I have not backed up to for a few weeks and i booted with that drive the other day and DVD player worked!! I won't be backing up to that drive until I find the cause of DVD player failure on my main drive. I also use Time Machine on yet another drive for backups. That drive is backed up every hour. As I said before, I also tried logging in as Test and I had the same results, DVD player failed to play DVD's.
Thanks for your tip gumsie, I'll look into it more.
PPC dual 2.3
Mac OS X (10.5.7)
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Posts:
2,375
From:
Little Ol' England
Registered:
May 26, 2004
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Re: Apple DVD player no go
Posted:
Jun 6, 2009 6:56 AM
in response to: DaleJ.
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Here's what I would do, (and I realise it's easy for me to say as I don't have your issue but I can't see it doing any damage).
Copy DVD Player.app from your back up drive and create a new Applications folder within your home folder, use that one until 10.5.8 comes out, (assuming there will be a 10.5.8 that is). In the mean time keeping your eye on this and any other relevant threads.
I would leave the original DVD Player in the top level apps folder.
PowerMac G6 Alu Cinema HD
Mac OS X (10.5.7)
Ctrl, Alt, Del.........AAAaarggghhh!
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Posts:
19
Registered:
Jan 9, 2007
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Re: Apple DVD player no go
Posted:
Jun 6, 2009 10:29 AM
in response to: gumsie
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That was a nice idea gumsie. I tried it but it didn't work either. I am thinking I would need to wait for 10.5.8 and a possible fix or buy 10.6 when it comes out soon I hope. I believe there is something wrong with my version of the OS or I have a built in bug to one of the updates. Very strange behavior I have. It is probably located in the guts of the OS, some Unix line that is corrupting the application somehow.
Dale
PPC dual 2.3
Mac OS X (10.5.7)
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Posts:
2,375
From:
Little Ol' England
Registered:
May 26, 2004
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Re: Apple DVD player no go
Posted:
Jun 6, 2009 10:33 AM
in response to: DaleJ.
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Bummer. Exactly what versions/builds of DVD Player do you have?
Just so I know, when you say it didn't work do you mean DVD player didn't open or the disc still didn't play?
I mean you've done all of the usual steps, reapply combo, clear caches, permissions so I don't know what's the trouble. Is anything show in your logs?
PowerMac G6 Alu Cinema HD
Mac OS X (10.5.7)
Ctrl, Alt, Del.........AAAaarggghhh!
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Posts:
14,875
From:
NYC. Late of Tralfamadore.
Registered:
Apr 25, 2006
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Re: Apple DVD player no go
Posted:
Jun 6, 2009 10:58 AM
in response to: DaleJ.
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Try playing a DVD again and after it fails, check the console.app logs for any possible clues.
Feel free to post anything of interest here.
If VLC works, it's obviously your OS but I doubt it's the update, since DVD player works on all my machines although I never use it.
You can try this if you have the time/energy/hardware - -
Install a fresh copy of Leopard from your DVD onto an external drive. Keep it simple. No updates at all. Boot into the fresh install and try the player. This should provide lots of clues.
MacBookPro3,1-17"Core2Duo/VistaUlt64SP1; MacBookPro1,1-15"/XPProSP3; Dual G5/XPP
Mac OS X (10.5.7)
Homebrew 3GHz ASUS PC, Dell Inspiron8k, Abacus, Sliderule, HP-50G
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