Topic : Help with iPhoto suddenly crashing after update?

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Cheri322

Posts: 7
From: Central Texas
Registered: Jun 12, 2009
Help with iPhoto suddenly crashing after update?
Posted: Jun 12, 2009 11:44 AM
 

Hi,

If anyone could please help me, I would appreciate it tremendously. All of a sudden, whenever I launch iPhoto it tells me to upgrade. When I click upgrade, it quits. It was working fine until the last update, now this. Any suggestions?

Thanks in advance!
Cheri

P.S. Also, I've somehow scrambled my mac's ability to download. It gives me an error message that users/counter/desktop/CNYkZz9y.pdf.part could not be saved because I can't change the contents of that folder??????

Macbook Aluminum 2.4   Mac OS X (10.5.7)    
LarryHN


Posts: 13,561
From: California, USA
Registered: Aug 9, 2007
Re: Help with iPhoto suddenly crashing after update?
Posted: Jun 12, 2009 11:50 AM   in response to: Cheri322
 

Cheri

Welcome to the Apple user to user assistance forums

Can you identify what version of iPhoto you have and what update you just applied?

Also, I've somehow scrambled my mac's ability to download. It gives me an error message that users/counter/desktop/CNYkZz9y.pdf.part could not be saved because I can't change the contents of that folder??????

Is this associated with iPhoto? It sounds like a system permissions or ownership issue - run disk utility and repair permissions as a starting point

LN

2.1 GHz iMac G5 with 500 GB internal HD   Mac OS X (10.5.7)   iPhoto 8.0.2, 750 GB OWC EHD, Sony DSC-W150 camera, ATP PhotoFinder Mini GPS  
Cheri322

Posts: 7
From: Central Texas
Registered: Jun 12, 2009
Re: Help with iPhoto suddenly crashing after update?
Posted: Jun 12, 2009 1:05 PM   in response to: LarryHN
 

Hi,

I have 8.0.3. I don't know what the update was. It just shows up in the "installed updates" log under settings/software update. It updated 6/5/09.

Thanks,
Cheri

Macbook Aluminum 2.4   Mac OS X (10.5.7)    
LarryHN


Posts: 13,561
From: California, USA
Registered: Aug 9, 2007
Re: Help with iPhoto suddenly crashing after update?
Posted: Jun 12, 2009 1:20 PM   in response to: Cheri322
 

You have iPhoto '09 - version 8.0.3

Depress the option (alt) key and launch iPhoto, create a new library (any name will do - maybe "nosave") and quit - relaunch while depressing the option key and select your original library

This should work (don't ask why - but it does) and you can delete the library ("nosave") you created

LN

Message was edited by: LarryHN

2.1 GHz iMac G5 with 500 GB internal HD   Mac OS X (10.5.7)   iPhoto 8.0.2, 750 GB OWC EHD, Sony DSC-W150 camera, ATP PhotoFinder Mini GPS  
lyon09

Posts: 58
From: Canada
Registered: Jun 9, 2009
Re: Help with iPhoto suddenly crashing after update?
Posted: Jun 12, 2009 3:04 PM   in response to: LarryHN
 

The same thing started happening to me today as well. I believe I updated it yesterday. When you are saying to depress the option key, do you mean to press it then launch it then stop pressing it? Because if so, that is what I did, but the same thing happened.

Macbook 13'' Aluminum   Mac OS X (10.5.7)    
LarryHN


Posts: 13,561
From: California, USA
Registered: Aug 9, 2007
Re: Help with iPhoto suddenly crashing after update?
Posted: Jun 12, 2009 3:08 PM   in response to: lyon09
 

I mean depress the option (alt) key and launch iPhoto - it will give you a window where you can create a library - do that and quit and repeat the process except this time select your old library

LN

2.1 GHz iMac G5 with 500 GB internal HD   Mac OS X (10.5.7)   iPhoto 8.0.2, 750 GB OWC EHD, Sony DSC-W150 camera, ATP PhotoFinder Mini GPS  
lyon09

Posts: 58
From: Canada
Registered: Jun 9, 2009
Re: Help with iPhoto suddenly crashing after update?
Posted: Jun 12, 2009 3:28 PM   in response to: LarryHN
 

Didn't work. I might just be an idiot though haha. Though I am beginning to think that it might be because I haven't updated Mac OS X (10.5.6) to 10.5.7 yet, and that is why it wouldn't open? Would that make sense? I'm new to Mac so not entirely knowledgeable when it comes to how the system really works.

Macbook 13'' Aluminum   Mac OS X (10.5.7)    
LarryHN


Posts: 13,561
From: California, USA
Registered: Aug 9, 2007
Re: Help with iPhoto suddenly crashing after update?
Posted: Jun 12, 2009 4:02 PM   in response to: lyon09
 

it does not require 10.5.7

I mean depress the option (alt) key and launch iPhoto - it will give you a window where you can create a library

Do you see a window where you can select or create a library? Did you create a new library?

- do that and quit and repeat the process except this time select your old library

After you create a new library and quit you now depress the option key and launch iPhoto and select your old library. Co you see that window?

LN

2.1 GHz iMac G5 with 500 GB internal HD   Mac OS X (10.5.7)   iPhoto 8.0.2, 750 GB OWC EHD, Sony DSC-W150 camera, ATP PhotoFinder Mini GPS  
Cheri322

Posts: 7
From: Central Texas
Registered: Jun 12, 2009
Re: Help with iPhoto suddenly crashing after update?
Posted: Jun 12, 2009 5:56 PM   in response to: LarryHN
 

THANKS SO MUCH! That worked beautifully. You're a lifesaver!!

Cheri

Macbook Aluminum 2.4   Mac OS X (10.5.7)    
LarryHN


Posts: 13,561
From: California, USA
Registered: Aug 9, 2007
Re: Help with iPhoto suddenly crashing after update?
Posted: Jun 12, 2009 6:02 PM   in response to: Cheri322
 

Glad it helped

LN

2.1 GHz iMac G5 with 500 GB internal HD   Mac OS X (10.5.7)   iPhoto 8.0.2, 750 GB OWC EHD, Sony DSC-W150 camera, ATP PhotoFinder Mini GPS  
Rob R-S

Posts: 1
From: Maryland, USA
Registered: Jun 13, 2009
Re: Help with iPhoto suddenly crashing after update?
Posted: Jun 13, 2009 7:32 PM   in response to: LarryHN
 

This did not work for me.

I created a new library, then quit and restarted into the original library, and I still got the message "The photo library needs to be upgraded to work with this version of iPhoto." Clicking "Upgrade" just crashes; I do not get an error message. Console reports: "6/13/09 Jun 13, 2009 | 10:29 PM com.apple.launchd89 (0x0-0x3f03f.com.apple.iPhoto344) Exited with exit code: 255"

Machine in question is a Mac Pro Dual-Core Xeon; 4GB RAM.

Several   Mac OS X (10.5.7)    
PCKid

Posts: 3
Registered: Mar 13, 2006
Re: Help with iPhoto suddenly crashing after update?
Posted: Jun 13, 2009 7:48 PM   in response to: Cheri322
 

Still not working for me. Did exactly as suggested but still get the same choice or quit screen. Do you have to reboot between or just quit iPhoto?

iMac 24" 2.33gh   Mac OS X (10.5.7)    
LarryHN


Posts: 13,561
From: California, USA
Registered: Aug 9, 2007
Re: Help with iPhoto suddenly crashing after update?
Posted: Jun 13, 2009 10:31 PM   in response to: PCKid
 

Depress the option (alt) key and launch iPhoto, create a new library (any name will do - maybe "nosave") and quit - relaunch while depressing the option key and select your original library

First time you create a library and quit iPhoto then choose your original library -- that is it - two steps

LN

2.1 GHz iMac G5 with 500 GB internal HD   Mac OS X (10.5.7)   iPhoto 8.0.2, 750 GB OWC EHD, Sony DSC-W150 camera, ATP PhotoFinder Mini GPS  
Brian Hope1

Posts: 89
From: Huntingdon, U.K.
Registered: Jul 5, 2005
Re: Help with iPhoto suddenly crashing after update?
Posted: Jun 14, 2009 12:41 AM   in response to: Cheri322
 

I too have had this problem but luckily without the crash. Now I know what to do if it re-occurs, thanks.

I do have another problem if I can launch it here. Since installing the latest version I have not been able to get the Places Map Search to operate. It retains all my previous searches but will not launch for a new one? Any suggestions on how to "wake" it please?

Brian Hope

2009 MacMini   Mac OS X (10.5.7)    
Terence Devlin


Posts: 34,646
From: Ireland
Registered: Sep 1, 2004
Re: Help with iPhoto suddenly crashing after update?
Posted: Jun 14, 2009 12:43 AM   in response to: Brian Hope1
 

Trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder. (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)

Regards

TD

MacBook Pro 15 2.4 C2D / iMac 20" 2.66 C2D   Mac OS X (10.5)   4 gig RAM/ 4 gig RAM